安道爾Vall del Riu附近酒店

We have not been to this hotel. We wanted to make a reservation for June 2023, with a ‘Gift for You’ card. This hotel was on the website of ‘Gift for you’ as a hotel were you can make a reservation with your gift card. But the hotel refused the gift card. We get a very short answer: we do not work with ‘Gift for You’. We were very disappointed. We complained by Gift for You and ask them to remove this hotel out of there list.

除了我预订并支付了带按摩浴缸和意大利淋浴的 64 平方米套房外，对酒店没什么可说的，最后我入住了一间带简单浴缸的 28 平方米房间。 酒店告诉我按摩浴缸有问题，他不得不降级我（有关信息，酒店已满）

This was really the perfect hotel for me and my three children (aged 22, 19 and 14.) It is in the city center, close to both the shopping street and the bus station (we came by bus from Toulouse and took another bus to Barcelona.) The spa in the hotel next door was included. It was nice, and had a gym and a lovely terrace (but not so nice to visit in October.) It was rather crowded the day we were there, though. I think we got the two best rooms in the hotel, on the top floor facing the mountains. They were rather spatious, had tea and coffee facilities, were clean and had comfortable beds. My youngest daughter got sick that night, and then we could keep one of the rooms until 13.30 for free (when it was time to go to the bus.) We had the buffet dinner which was much better than expected. It was not huge, but tasted really good, and included some specialities from Andorra. We enjoyed it all of us. That said: this is not a fancy hotel, but for our needs (one night in Andorra) it was perfect and priceworthy.

I was here for a business trip. Hotel is clean and close to restaurant. Highly recommended.

On July 22, 2023 I was at the Novotel hotel and I loved it, the spa was in the other hotel you have to cross the street, and I went in the morning it was quiet, and I loved it, the girl in the morning is super nice ! he has a very sweet voice. Charming and very attentive, thanks again! And restaurant some waiters 10 out of 10. The masseuse is a bit I don't know anything... and the fault was the Turkish bath, but we didn't care much because of the friendliness of the spa girl. and hotel to renovate..

This was a one night visit, travelling from Barcelona to Andorra la Vella by Alsa bus. The hotel is approx 12 minute walk from the bus station, located in a busy shopping street surrounded by duty free stores, perfumeries etc. The entrance to the hotel is between shops. Their are a number of pizza parlours located within a 5 minute walk, and their is a McDonalds just 2 minutes walk up the hill. Check-in was professional and quick by the only lady on duty. She offered great extra advice on shopping, pharmacies etc. The hotel is linked by bridge and lift to the Novotel and Mercure, which is where the breakfast room/restaurant/bar is located. Their is a lounge area in the Andorra Palace but never saw anyone there. Their are two very handy vending machines - one with snacks etc..one for hot drinks (important as their are no tea/coffee making facilities in the bedrooms. My room was located on the first floor. Their are two lifts, and a rather tight set of stairs. The overall decor of the public areas is rather dated. My allocated room was a twin room overlooking the main road. However, i did not hear any traffic or pedestrian noise from outside, so the double glazing works extremely well. The room decoration was again dated - especially the bathroom in heavy brown tile. However, the room was absolutely spotless clean - they certainly have a good cleaning crew at the hotel. Their was a flat screen tv, but no fridge or tea/coffee making facilities (so do make a note where the vending machines are). I slept reasonably well as the beds were comfortable. Breakfast is available in the restaurant over at the Novotel/Mercure. I had purchased a room rate including breakfast, which was considerably lower than the breakfast price being charged by Novotel/Mercure. Note that three hotels using one restaurant means it can be extremely busy at certain times - especially at breakfast. Their was plenty of hot and cold items, bakery, juices etc. My only disappointment was their was no 'english breakfast' type tea - but plenty of other types if you like camomile for breakfast! The restaurant also does an evening buffet, which seems to start late at 8pm of an evening. The cost varies depending on the night. I did not use the evening buffet, so cannot comment on the quality. If i had been staying more than one night, I would have probably booked a better standard of hotel less dated. However, for one night, it was perfectly adequate for my needs.

Amazing luxurious experience Professional reception and staff who were very helpful and provided us with tips on where to explore in andorra The rooms are spacious, has a balcony with breathtaking views Amenities with good quality Location is close to the shops and restaurants The breakfast however needs improvement Definitely recommend

就在安道爾標誌性建築、也是標準的市中心和步行街的起點——“扭曲的時鐘”旁邊，兩人的話訂個帶露台的房間很有情調，一個人就無所謂了。房間挺大。早餐不錯，煎蛋有幾種要自己選，聽不懂就說第幾個好了，每天換換。前台挺熱情，歐洲人都這樣。房間有電熱水壺。時鐘下麪就是那條叫不出名字的河流，川流不息，櫻花季漂亮無比，恍然東瀛。步行到上游著名的溫泉、也是安道爾標誌性建築衹要十來分鐘。

Reception: Majority of staff were mostly courteous, however did not always greet upon arrival and did not always acknowledge you while you waited. Room / facilities: Room number 417 is on the 4 floor and is clean. It overlooks the city and has a road and views of the flowing from your balcony. The self control air conditioning is somewhat confusing to operate, but did the job. The room had a balcony with a door that opens fully enabling guests to go outside. The room has a bar fridge, safe, older style flat screen tv, euro style memory foam pillows, (that i found terrible and left me nursing a migraine after the first night). Queen bed, sofa bed, table and chair, hanging area and luggage shelf. The bathroom had a shower/ tub combo with a multi purpose shower head. Day 2, the 168 kids arrived and the noise escalated from a tranquil setting to a wild playground. Kids played in the hall, yelling screaming, opening and then slamming their and friends room doors, knocking on unknown doors and running (mine). Some kids were polite to apologise when they realised they had the incorrect room. Reception were requested to intervene at least 7 times (face to face and via the phone), however this only sometimes restored the peace for a short period. The student teachers/ supervisors were nowhere to be found to settle the children. Not an ideal situation to be in for a relaxing stay. Parking: is available at an additional cost of €21 (at the time of my stay). The car park is very tight to maneuver around. Wifi: Complementary and good speed password required, this did slow dramatically once the 168 kids arrived to the hotel and were using their devices. Conclusion: Excellent position. River views Comfortable rooms. Right in the center of town. Letdowns: Kids permitted to stay and guests not provided this information upon checkin. Adult guests could have been allocated other separate floors and the children on other exclusive floors. Location / Nearby: Centre of the city and all its offerings. Letdowns Rushing water noise can be a bit much for some. Hotel not advising guests of the imminent arrival of 168 children and the accompanying noise. Getting to hotel: Best use GPS. Be aware of the last roundabout prior to the hotel and the 5th exit that goes down just to the right of the main road/bridge. its very easy to miss. The hotel name and parking signs are only visible when your 5 meters from the property. If arriving into Barcelona airport and drive to Andorra, do yourself a favour and turn off “tolls” on the GPS, the drive has spectacular scenery, and is only marginally longer and you will save €30+ in tolls.

酒店離巴士站好近，離市中心大概15-20分鐘。酒店員工服務非常好，房間比較簡單但WiFi 好好，有暖氣。