來自住宿之回應: Thank you for taking the time to share your thoughtful feedback. We’re very pleased to hear that you found our staff helpful and enthusiastic, and that our security team made you feel safe and well looked after during your stay. Your kind words will certainly be shared with the team, as they will be happy to know their efforts were appreciated.We also appreciate your comments regarding the facilities and room lighting. Your feedback is important to us, and we continuously work on ways to improve our facilities and overall guest comfort.Thank you as well for mentioning our location. While we aim to provide convenient access to many nearby areas, we understand that transportation may be preferable for certain destinations.We truly appreciate your feedback and hope to have the opportunity to welcome you again in the future.Best Regards,SureStay Plus By Best Western AC Luxe Family
來自住宿之回應: 親愛的客人:感謝您抽出寶貴時間分享您的詳細回饋。我們很高興得知您喜歡我們美味的餐點、現代化的設施以及我們團隊提供的熱情服務。對於噪音造成您的不便,我們深表歉意,並理解一夜好眠對您的重要性。您對隔音的建議我們非常重視,並將認真考慮,持續改進,提升客人的入住體驗。我們衷心感謝您的推薦和理解,並期待未來有機會再次歡迎您入住,享受更舒適的住宿體驗。此致,SureStay Plus by Best Western AC LUXE Family
來自住宿之回應: 尊敬的塔拉勒先生,感謝您抽出寶貴時間與我們分享您的入住體驗!我們很高興得知您對我們優越的地理位置、乾淨的客房、快速的Wi-Fi和優質的服務感到滿意。得知您覺得泳池很棒,並且欣賞飯店鬧中取靜的氛圍,我們感到非常欣慰。我們也感謝您對熱水和窗戶位置的坦誠回饋。沒有熱水確實不符合我們的標準,我們正在調查此事,以確保盡快解決。我們也會將您關於窗戶的建議納入考慮,以便在未來改進。我們期待您的再次光臨,為您帶來更美好的入住體驗!此致,SureStay Plus By Best Western AC Luxe Family
來自住宿之回應: 尊敬的Hairy先生,感謝您再次選擇入住我們飯店!我們很高興得知您感到賓至如歸,並對我們的地理位置、舒適的床鋪和整潔的環境感到滿意。對於淋浴溫度和Wi-Fi方面的問題,我們深表歉意,我們正在努力改進,以確保下次入住時獲得更好的體驗。期待您的再次光臨!此致,SureStay Plus By Best Western AC Luxe Family
來自住宿之回應: 尊敬的宋楚先生:感謝您抽出寶貴時間分享您的回饋。對於您在使用椅子和清潔浴室時遇到的問題,我們深感抱歉——這絕不是我們力求達到的標準。請您放心,我們非常重視此事。我們已經解決了椅子損壞的問題,並正在檢查房間內的所有家具,以確保客人的安全。此外,我們已通知客房服務團隊,務必更加重視保持所有設施的清潔和衛生。我們衷心感謝您讓我們注意到這些問題,並希望未來有機會為您提供更優質的服務。此致,SureStay Plus By Best Western AC Luxe Family
來自住宿之回應: Dear Mr. Lin,Thank you so much for your honest and thoughtful review!We’re happy to hear that you found the room spacious and appreciated the value for money, as well as our convenient location near the main street. Providing comfortable and affordable accommodation is exactly what we aim for.We also appreciate your helpful note about expectations — we focus on offering clean, spacious rooms at a budget-friendly rate, and we’re glad you felt it was worth the price.We hope to welcome you back again soon!Best Regards,SureStay Plus By Best Western AC Luxe Family
Papillon12
高級房( 1張大床,帶淋浴)
入住日期 2025年7月
商務旅客
25則評價
8.0/10
很好
發佈於 2025年8月25日
聖誕主題飯店-聖誕樹、聖誕老公公、包裝好的禮物。
原文由 Google 翻譯
來自住宿之回應: 尊敬的約翰先生:非常感謝您的好評!我們很高興您喜歡我們的聖誕主題——我們的目標是透過節日裝飾、閃閃發光的聖誕樹、笑容可掬的聖誕老人和琳瑯滿目的包裝精美的禮物,將節日的魔力帶入您的生活。我們希望這能為您的入住增添一些節日歡樂,並隨時歡迎您再次光臨——尤其是在一年中最美好的時光。此致,SureStay Plus By Best Western AC Luxe Family
lakwatsaph
高級房( 1張大床,帶淋浴)
入住日期 2025年8月
家庭旅遊
3則評價
10/10
傑出
發佈於 2025年9月6日
位於AC市中心的超值飯店
原文由 Google 翻譯
來自住宿之回應: 尊敬的安吉拉女士:感謝您精彩的回饋!我們很高興得知您入住愉快,並認為我們飯店位於安吉利斯市中心,價格實惠。您的支持對我們意義重大,我們期待您的再次光臨!此致,SureStay Plus By Best Western AC Luxe 團隊
來自住宿之回應: Dear Our Valued Guest,Thank you for your feedback! We’re glad to hear you found our location convenient and appreciated our service. We also appreciate your comment about the water pressure and will work on improving it. It’s great to know you enjoyed the nearby dining options, and we look forward to welcoming you back on your next visit to Paris.Best Regards,SureStay Plus By Best Western AC Luxe Family
訪客
高級房( 1張大床,帶淋浴)
入住日期 2025年8月
獨自旅遊
12則評價
6.0/10
發佈於 2025年9月7日
WiFi網路真的非常差常常連不上跟斷線
來自住宿之回應: Dear Mr. Jerry,Thank you for your feedback. We sincerely apologize for the inconvenience caused by the unstable internet connection. Please be assured that we are actively addressing this issue to improve overall network performance and reliability. Your input is important to us, and we appreciate your patience as we work towards providing a better experience. Should you continue to face connectivity problems, we encourage you to contact our support team for further assistance.Best Regards,SureStay Plus By Best Western AC Luxe Family