The hotel is old and starting to show its age, bed fine, internet is dreadful, having to keep logging on, very frustrating, TV keeps freezing can only assume it’s the same internet issues, price for B&B &190 so not cheap, asker about the lounge now I’m here and told its €40 per day, breakfast rate here is €25 per day, with the lounge access you can get breakfast, so asked if I could credit my breakfast and book the lounge to be told no, basically everything is set to extract money from you, good member for some time, also an IHG member with top status, would save you money and book the Crowne plaza for half the price, location is next to very old mall with a lot of cheap items. The escalators to take you down do not work, escalators up or working, think they are trying to save money. I’ve stayed at a number of hotels in Ankara and not the best, but guess it good for the American standard of hotel.
We stayed at the hotel and were very happy with the service. The employees were very happy helpful especially the sales manager Nurettin Mutlugün. He was very kind, helpful and caring. I would recommend his services and the hotel to everyone. He was very nice and caring. Thank you once again Nurettin Mutlugün.
REVIEWING AFTER YEAR LONG STAY: living outside your house for working purposes, could become lonely and unsettling, but, in our case, after all these months, we felt blessed by calling Grand Mercure, “Our Home” when in Turkey. Below goes a complete and very well deserved review. Everything starts at the front door, where Mr. Gorkem, Mr. Mertcan and Mr. Oktay would welcome us guests with their friendly smile and politeness. Specially Mr. Gorken who always welcome us with a sincere “Welcome Back”. Continuing to our suite review, again, I would like to highlight Ms. Gul’s endless kindness and expertise with not only cleaning and maintaining the room impeccable and working flawlessly, but her personal little touches to make us feel cherished and loved. Also daily, we would like to point out Mr. Sinan, bringing to our door, not only water, but also easy and sincere smiles, excellent communication and friendly approach. The Breakfast is also amazing, with its continental buffet style loaded with fresh and delicious fruits and treats carefully prepared everyday. But again, even with all this, I would like to highlight mostly the bright smiles that welcome us every single morning. Starting with the outstanding supervision of the kind and cheerful Mr. Ibrahim greeting us by the door, to Ms. Gamze serving our dishes with a great care and making sure everything goes smooth also the two amazing expert chefs Ms. Dilara and Ms. Münüfe that deliver amazing Omelets and also “A La Carte” Poached eggs, Eggs Benedict and even fresh Sashimis to die for. The hardest part is to keep our diet under control here with all these delicacies. More than ever, despite how comfortable, beautiful and very well kept are all the installations of the hotel, including our suite, what sincerely, at least for us, makes the whole difference here is the kindness, the empathy and the care of their employees and we both have no words to express our gratitude. They really go beyond to make our staying memorable, comfortable and relaxing. And we are convinced that it must comes as a result of the amazing, friendly and deeply emphatic management of Mr. Murat and Mr. Onur.
The staff are GREAT, everything else is terrible. This hotel is one of the worse hotels we have stayed in, in a very longtime. It is OLD and very TIERED. The rooms were clean but felt dirty because everything was so old, the bathroom was from the 1950's, just horrible. The A/C did not work in the whole building, only the heat, we had to sleep with open balcony doors. The elevators are also very old and tiered, this whole building needs a serious renovation, or better yet, complete demolition and rebuild. There was no interior parking either, so guest cars stay in the all star sky parking. A hotel NEVER to stay at ever again.
訪訪客merhaba, Ankara'ya ister iş icin ister gezmek icin geldiginizde kalmaniz gereken yer, bence Divan Çukurhan... Her odasi birbirinden farkli sekilde degerli esyalarla dosenmis,kendinizi bir masalin icinde hissediyorsunuz,odanizdan ciktiginizda ise,16.yuzyilda yapilmis bir hanin muhtesem atmosferinde buluyorsunuz. kahvalti,özenli,servis çok şık,lezzet mukemmel, personel çok zarif,bizi Ankara'da evimizdeki gibi agirlayan,basta seren hanim olmak uzere,ilker bey,emre bey ve ferhat beye ve tüm ekibine çok tesekkur ediyoruz,tekrar gorusmek uzere... nazan- ihsan somay
訪訪客Located on the hillslope in the south of Kizlay, for walking it is not easy to reach. The room is very clean but there's no lid of the dust bin in the bathroom, so if we throw used paper from toilet it will be stinking. Shower gels and shampoo had very strong mint smell and not comfortable before sleep. Breakfast is average and there's no juice and only cold and hot water with tea bags are available, had only very small portion of meat and no sausage, no omlet but only boiled egg. The most negative part was that the Internet was so slow and even some foreign websites were not accessible at all. Overall it is not bad but there's much to improve and not competitive with other hotels in Ankara.
The hotel is charming. There is a really nice Scottish pub inside the hotel itself (Old Harpist). Average breakfast. Staff are really friendly and helpful. The hotel is close to many eateries and pubs in Tunali. The rooms are pretty small. The bedding is good. However, the walls are not soundproof and thus if you wish to have a restful sleep it may go wrong in case you happen to have a noisy neighbor in a close by room. This is the reason why we moved to a different hotel in the area after two nights. Otherwise it's value for money.
訪訪客L'hotel è distante dai punti di interesse della città ed è necessario utilizzare l'auto per raggiungerli. Piccolo parcheggio disponibile fuori dall'hotel e in strada. La camera è molto spaziosa, pulita e luminosa. Anche la colazione semplice, ma variegata. Nel complesso un buon soggiorno.
訪訪客24 mayıs 2024 gecesi eşimle otelinizde 1 gece konakladım Yatakları temizliği, kahvaltısı, mükemmel bir otel Konum olarak zaten yoruma bile gerek yok Araba Park sorunu yok ***et nezih aile oteli Çook memnun kaldık Çook teşekkür ederiz .. bir dahaki sefere görüşmek üzere Ailelere temiz bir ortam arayanlara şiddetle tavsiyemdir … Hep bu kalitede kalmanız ümidiyle !