涅盤大都會酒店

Dear [nirvana] Management, I am writing 👎👎👎to express my dissatisfaction with my recent stay at your hotel. I had high expectations based on your advertising and reputation, but unfortunately, my experience did not reflect what was promised in any way.👎👎👎 Firstly, the cleanliness and hygiene standards were extremely disappointing. When we arrived and entered our room, the bedding, including the pillows and sheets, was far from clean. They were visibly stained and looked unkempt. This was completely unacceptable, especially for a hotel that claims to maintain high cleanliness standards. Moreover, the bathroom facilities were in poor condition. The shower was broken and could not be used properly, which caused significant inconvenience during our stay. Additionally, the spa facilities, including the sauna, jacuzzi, and pool, were either not working or were poorly maintained. This was a major reason for selecting your hotel, and the fact that these amenities were unavailable was very disappointing. The food and desserts were also of very poor quality. They were not fresh, and the overall taste did not meet expectations. Given that meals are an essential part of the stay, this added to my dissatisfaction. Considering these issues, I would not recommend this hotel to anyone. The service and facilities were far from what was advertised, and it was not worth the money paid. I have taken photographs and videos as evidence, which I am prepared to share publicly to ensure that other potential guests are aware of the reality of staying at your hotel. I expect a response to this complaint and would appreciate if you take immediate action to address these issues. It is important for businesses to provide what they promise, and I hope my feedback leads to improvements for future guests. Sincerely, Hamed.

Wonderful hotel! I will be back for sure!

飯店不錯，但不適合海灘度假！ ！華麗的大廳和接待區！很棒的食物和服務！該區域設計完全錯誤，一切都非常不方便，泳池和附近區域很糟糕，床墊和枕頭很差，房間隔音效果很差！您只能來這裡作為商務旅館住1-3天！我們已經第三天要求建造一個排球場供我們打球了，但他們只做出了承諾，而且每個人都已經在上面受傷了！我不推薦您在海灘度假時選擇這家酒店！

不錯的飯店

İyi canım çıktığından mükemmel bir otel yemekleri bu zamana kadar geldiğim otellerden çok daha üst seviyede buraya gelmekten çok mutluyuz. Hijyen açısından inanılmaz temiz odalara sahipler dikkatinizi çeken bir noktada odalarda kahve makinesi var. Işletme dondurma dahil bütün gıdalarını kendi imalatı olarak size sunuyor. Spa merkezleri inanılmaz temiz. Kapalı havuzları çok kullanışlı ve temiz havlu teminatında hiçbir problem yaşamıyorsun sınırsız neredeyse. Çıkın çıkın gelin

Отдыхали семьями в отеле. Заселили по просьбе всех на одном этаже без проблем. Отель шикарный, масштабы впечатлили. В номерах все есть, что нужно, косметика Локситан, что не маловажно) Питание на высшем уровне, разнообразие мяса, рыбы, все очень вкусно. Алякарт посещали за все время проживание 4 раза, Итальянский, Турецкий и мясной. Подача блюд это отдельный респект персоналу. Все очень вкусно приготовлено, и очень много еды))) Алкоголь импортный, коктейли прекрасные. Кондитерская шикарная, шоколад делают сами, нереально вкусный. Территория большая, есть где прогуляться вечером после шикарных ужинов. Т.к нам повезло с погодой с 26.11 по 3.12.2025, то мы успели и загореть и покупаться в море. Бассейн на улице подогреваемый, 27-28 градусов, на солнце прям шикарно охладиться. Персонал очень доброжелательный, в номерах уборка каждый день, постельное, полотенце все меняли, мини бар пополнялся каждый день. Вечерами в баре играли музыканты, не смотря на несезон и не огромное кол-во отдыхающих, скучать нам не давали. Аниматоры молодцы, и в детском клубе были мероприятия для детей и в течение дня и вечера для взрослых. На территории есть магазины в том числе и ювелирный, с весьма приемлемыми ценами. Спасибо Нирване за неделю отпуска, в планах посетить на следующий год еще два отел этой сети.