雞蛋花酒店的評價

來自住宿之回應: Dear Neil M, Thank you for taking the time to share your feedback. We sincerely apologize for the issues you encountered during your stay. Your experience does not reflect the standards we strive to maintain, and we are truly sorry for any inconvenience caused. We take guest comments seriously and will address these concerns with our team to ensure improvements are made. We also understand the importance of communication, and we will work on enhancing our staff's English proficiency to better assist our international guests. We appreciate your input, as it helps us improve our services. If you choose to stay with us again, please reach out directly so we can ensure a more enjoyable experience. Thank you again for your feedback

來自住宿之回應: Hello Andrej D, Thank you for sharing your experience with us! We're so pleased to hear that your stay was enjoyable. It's great to know you appreciated the breakfast. We hope to welcome you again soon, perhaps for a longer stay to explore more of what we have to offer. Safe travels and see you next time!

來自住宿之回應: Grazie mille per le splendide parole! Siamo davvero felici di sapere che il vostro soggiorno è stato piacevole e che abbiate trovato il nostro hotel e il servizio all'altezza delle aspettative. Ci fa piacere che abbiate apprezzato le camere, la pulizia e il nostro ristorante. Il nostro team lavora con passione per garantire un'accoglienza calorosa e un servizio impeccabile. Speriamo di rivedervi presto per un’altra esperienza indimenticabile!

來自住宿之回應: Dera MicheleW, Thank you for your kind review! We’re glad to hear that you enjoyed our location, the food at our restaurant, and the breakfast buffet. It’s great to know that our service met your expectations and that you had a comfortable stay. We hope to welcome you back in the future!

來自住宿之回應: Dear ChiangMaiPark, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay and appreciated our modern, clean rooms and the balcony feature. It’s great to know that you found our breakfast buffet and dinner presentation to be to your liking, as well as the attentive service from our staff. We strive to provide a memorable experience for all our guests, and your kind words motivate us to keep improving. We hope to welcome you back soon! Best regards,

來自住宿之回應: Cher Jean Claude V, Nous vous remercions d'avoir pris le temps de partager vos commentaires concernant votre séjour dans notre établissement. Votre avis est précieux et nous tenons à vous assurer que nous prenons toutes vos remarques très au sérieux. Nous sommes désolés d'apprendre que la literie n'a pas été à la hauteur de vos attentes. Votre confort est notre priorité, et nous prendrons des mesures pour améliorer ce aspect de votre expérience. Concernant le paiement par carte bancaire Visa, nous regrettons toute gêne que cela aurait pu vous causer. Nous cherchons constamment à améliorer nos services et élargir nos options de paiement pour répondre aux besoins de nos clients. Pour ce qui est des chaînes d'informations françaises, nous prenons note de vos préférences et sachez que nous chercherons des solutions pour offrir davantage de diversité dans nos options de chaînes télévisées. Concernant le petit déjeuner, nous prenons en considération vos commentaires et nous travaillons continuellement à l'amélioration de nos offres pour satisfaire tous nos clients. Nous espérons que malgré ces inconvénients, vous avez passé un séjour agréable chez nous. Nous apprécions vos retours et nous sommes déterminés à faire en sorte que vos futures visites soient plus positives et satisfaisantes. Cordialement,

來自住宿之回應: Hello Chewat, Thank you very much for your detailed feedback. We are delighted to know that you enjoyed the atmosphere of our hotel, as well as the friendliness of our staff and the quality of our food. We take good note of your suggestion regarding tea and coffee making facilities in the rooms , it is a valuable idea that will help us improve our guests’ comfort. We truly hope to welcome you back again soon.

來自住宿之回應: Thank you for your feedback. We're glad you found the beds comfortable and appreciated the in-room safe. We understand that our style may not have met your expectations for relaxation, and we take your comments seriously regarding the ambiance and noise. We're continually working to improve our guest experience, and your insights are invaluable to us. We hope you'll reconsider and give us another chance in the future. Best rregards

來自住宿之回應: Dear Marcel, Thank you for sharing your feedback. We’re pleased that you enjoyed the size and cleanliness of "Suite 3," though we're sorry that the street noise detracted from your experience. We appreciate your comments on the service and will address these with our team to enhance the speed and attention in the restaurant. As for the coffee capsules, we had placed a notice indicating that they are for purchase, but we understand how this may have caused confusion. We will make sure this information is communicated more clearly in the future. Regarding the payment terminal issue, we apologize for the inconvenience caused. This was an isolated incident, and we are working to prevent such issues going forward. We hope you’ll consider staying with us again so we can provide an improved experience. Best regards.