If it wasn't for the fact my room seemed unkempt, this hotel would have been perfect. The bathroom seem to have issues with the plumbing, and the bed sheets were stained. 🤮 I hope it was an isolated case, regardless, unacceptable! Everything else was fantastic, the hotel personal was professional, friendly, and polite. The breakfast was amazing, very good quality buffet (not included). The location was amazing, only 100 meters from the train station (a straight shot to Brussels airport), about a 10 minute walk to Old Town. Shops and good restaurants can be found in the immediate surroundings.
宜必思快捷安特衞普中央火車站酒店位於市中心,毗鄰中央火車站,從火車站可以直接乘坐大力士高速列車。從酒店步行 5 分鐘即可抵達安特衞普動物園、鑽石區和時尚的 Dageraadplaats(位於 Zurenborg 區)。我們的客房非常舒適,配備平板電視和免費無線網絡。您可以參觀魯本斯故居、時尚博物館或新開的 MAS 博物館 (Museum aan de Stroom)!經過一天的購物或會議後,您可以返回客房,享受舒適的入住體驗!
WWalther P2024.05.12
There is nothing budget when you charge 160 euro a night. What a terrible stay. Problems at check in (computer could not make keys). We had to wait for over half an hour. Rooms are very, very basic. Small bed for two people. Noisy (ask for a room at the end). Many issues with doorkeys. Room not cleaned after first night and no fresh towels. No airco; but opening windows is no of option because of noise. Breakfast was okay (for 10 euro). Staff tried to be helpful. But too many things went wrong.
Mooi hotel maar verouderd, zou een opfrisbeurt kunnen gebruiken. Zeer jammer dat er geen trap aanwezig is! Voor mensen met een fobie is dit hotel dus niet aangewezen. Wel waren de medewerkers behulpzaam om ons de escorteren langs de noodtrap. Dit maakt het wel onaangenaam omdat je telkens iemand moet oproepen. Zeer slappe douchestraal in de badkamer, kon mijn haar amper afspoelen. Conclusie: vriendelijke service maar te hoge prijzen.
安特衞普皇冠假日酒店坐落於Antwerp District,優越的地理位置使它成為安特衞普一個令人嚮往的住宿選擇。 酒店距離Antwerpen-Zuid僅有1km。在該地區觀光很容易,De Singel Internationale Kunstcampus、Bunker Museum Antwerp和Christus Koning kerk都在酒店附近。從酒店出發可方便前往市內的眾多著名景點,包括The 5 Continents、De vijf werelddelen和Maurice Verbaet Center。浴室內提供24小時熱水,讓您感受到賓至如歸的享受。您可以到酒吧與朋友暢飲聊天度過閑暇時光。如果旅客願意,酒店可以提供滿足需求的客房送餐服務。在享受酒店貼心周到的餐飲服務的同時,也別放棄對周邊美味的探索,Fong Mei、Monkey King和Sips也許是可以讓您找到答案的地方。酒店種類繁多的休閑設施能為每一位下榻於此的您創造多元化的休閑空間,這其中包括桑拿浴室和健身室。酒店配置有會議廳和商務中心,定能滿足您商務活動方面的需求。酒店提供的乾洗服務,讓您的旅途更加方便。
訪訪客2023.05.31
I had a very negative experience with the front desk staff that checked me in this past week. My husband and I booked a stay at this hotel back in April for 4 nights. They sent me an email stating that they weren't able to charge my credit card on the reservation, which made sense because we had forgotten we had just received a new card to replace the expired one. They asked that I look at my account, so they can charge a new card. If I failed to do that in 24 hours, then my booking would be cancelled. Approx 13 hours of receiving that email, I went in and updated the credit card information on the account and sent them an email confirming I did so. When I arrived at this hotel to check in a month later (which was this past week), the front desk staff told me that the reservation was cancelled. I showed them the email that they sent me and the one I had sent to them. I also showed them my original reservation number. They looked into it for a while, but they told me that ultimately the reservation was cancelled so they can't do anything. They were also all booked up on one of the four nights we were supposed to stay there, so they could only check us in for 2 nights (Thurs-Fri). Up to this point, I was confused but I wasn't upset. I understand things can happen, and I was eager to work this out. However, what really pushed me over the edge was the fact that the front desk staff showed no empathy for the situation I was in. I told them that I never received any email that my reservation was cancelled. I even asked if there were any other alternative hotels, as we were traveling from outside the country and did not know the area well. The staff person I was talking to responded with very little attempt at professionalism, and instead told me that we should solve this ”later” as I was holding up the line. I believe her words were along the lines of, ”you should turn around, look at the line.” When I asked her when ”later” would be, she let out a small laugh which was a very confusing response to what I thought was a valid question. This is when I was starting to feel incredulous. I wanted her assistance, but I got rudeness and condescension in return. I tried my best not to raise my voice even though I was getting frustrated, and I told her that I felt I was getting penalized for something that wasn't my fault. Still, there was no attempt to help me with the situation, and I felt like I was being waved away. At the very end of our interaction, the staff person told me that if there is a room that opens up on Sat they would contact me to let me know. I asked how they would contact me on updates (would it be through the hotel phone? My international number? Call, email, or text?) and I received a very frustrated look and a sigh in return, not a helpful response. I am still unsure why she acted this way, when I genuinely wanted to understand how I would be contacted. (And they never actually contacted me... even to tell me they were still all boo
I thought hard about giving this hotel a 3, but on balance think it is fair. In many respects it could score 4 but crucially the sound proofing and specifically the flooring to the bedrooms is inadequate. We were kept awake an hour the first night until the night receptionist kindly called the room above after midnight to ask them to remove their footwear / stop pacing. The second night closing doors above woke us briefly but then the third night there were comings and goings on our floor between several rooms around 3am for 45 mins and we heard it all. Hopefully the hotel will consider doing further works to mitigate this for future guests. Otherwise we found the hotel / bed comfortable, the mostly continental breakfast was fine (fresh juices, fruit, cereals, breads, meat / cheese & pastries) and the bar food did the job on the last night. Its a 25 min walk into the interesting / lively old town where we spent most of our trip, but reception will call you a taxi that costs around 15 Euros if that is too far or it is raining. MAS is worth a visit including the view from the top.
訪訪客El hotel esta muy céntrico todo queda prácticamente andando, a 4 minutos de la central de trenes de Amberes, justo fuera del hotel esta la estación del autobus Flixbus que lleva y trae del aeropuerto, el centro de la ciudad está a tiro de piedra, justo en la esquina esta una tienda Jumbo con precios accesibles, las habitaciones son pequeñas, cuentan con cafetera e insumos para preparar café, secador de cabello, plancha y tabla de planchar, nos alojamos en la habitación 103 con vista a la opera, el desayuno es muy bueno consta de huevo con tocino, fruta fresca, yogurth, café, té, pan recién horneado, insumos para preparar sandwiches, frutos secos y cereales, ademas se cuenta con opción a preparar waffles, el único inconveniente que durante 6 días solo nos colocaron 1 botella de 500 ml de agua en la habitación y que en el comedor muchas cosas se encuentran colocadas bastante altas y resulta algo incomodo para personas de estatura baja, como sugerencia sería bueno que cuenten con personal que hable español ya que cada vez más las personas que hablamos este idioma visitamos Europa y sería un alago que nuestro idioma se vuelva internacional.
Het hotel is netjes onderhouden. De kamers zijn schoon en oa voorzien van airco. De lokatie is perfect om Antwerpen te ontdekken, niet ver van het Centraal Station, ruim 1 km van de Onze Lieve Vrouwekathedraal. Het personeel is vriendelijk en behulpzaam.
訪訪客After traveling through Amsterdam, north of France, 3 cities in Belgium and being disappointed with almost every hotel, our stay at this hotel was finally superb. Clean, friendly staff, centrally located in Antwerp, and the view of Central station during the day and night was just stunning. Upon arrival I requested view to Central Station and the attendant wasted no time to grant the request. All we had to do was join the hotel’s rewards program, which we did without hesitation, and my wish was granted. Our room was upgraded at no cost and we were not disappointed. Ground public parking conveniently located under hotel. Plenty of restaurants around. Chocolate Nation Museum literally 10 steps away. The room was big and comfortable. Bathroom too. Great blow drier lol. Toiletries provided including toothbrush, comb, bath salts…. We were truly impressed. Highly recommended if you’re on leisure or a business trip.