在悉尼尋找公寓

一個七層的老式建築，看出來近年有新裝修。 房間內的設計比較復古，一些傢俱看起來...有點陳舊... 房間很寬敞，客廳和衞生間都有很大空間。 工作人員很熱情，可以説是有求必應。 注意:衣櫥旁邊的零食和小冰箱裏的飲品都是需要另付費的。 總體來説，體驗尚可。但是考慮到這是個五星級酒店，性價比不算高。和其他同等級的酒店相比，很難説它有什麼獨特的優勢。

酒店位置非常方便，位於達令港，房間的景色可以鳥瞰整個港口，很美，設施齊全，房間大小相較國內酒店略微擁擠，整體服務中等偏下。入住時間較晚，在發現房間沒有免費的礦泉水之後，電話致電前台要求免費的礦泉水，被答覆會盡快送至房間後等待兩個小時仍未收到，但第二天在跟禮賓部反饋情況後，得到了免費的礦泉水，與房間放置收費的一模一樣。可能是因為夜晚人手不足，所以造成服務無法及時跟進的情況。 若是去達令港悉尼會議中心參加會議的朋友可以優先考慮這家酒店，酒店與會議中心僅一條馬路的距離。

因為是熱門的跨年時段，一房難求，訂房時網站顯示是優惠價格，當時比價確實價格較低，但後來發現貴非常多！但飯店的服務態度與房間整潔都不錯，還算是不錯的回憶，就當是學到一課。住宿附近非常方便，距離火車站輕軌5分鐘內均可到達，離達令港更是進，也是因為如此，才會選擇這間飯店，跨完年，不需為回飯店交通擔心，走路即可順利安全回到飯店，早早休息。對面就是星巴克，附近也有許多餐廳可以選擇，離超市也很近，下次有機會還是會再次入住。

總體評價：還行吧 地理位置不錯，出行方便。酒店不是很新，設施不是很現代。house keeping一般，住了5晚，衹有最後一晚給了牙刷，有時候用過的毛巾沒換、垃圾桶垃圾不多的時候也有一次沒給清理。最後一天的牛奶和熱巧也都沒補，其實我也衹是喝了一次，隔天想喝的時候發現沒有補充。 有其他選擇的話，下次可能不會再來這家。

這是一份修改後的評論，以強調酒店持續缺乏溝通。可以公平地說，酒店有一些很棒的事情要做，但遺憾的是，客戶支持不是其中之一。早餐很棒，屋頂 Aster 酒吧是享用雞尾酒和欣賞壯觀日落的好地方。然而，整個事情因管理層的極度乏味支持而失望。我妻子在酒店丟了眼鏡。它們是處方老花鏡，採用非常獨特的設計師鏡框，並裝在一個閃閃發光的金色盒子裡。我們在退房時在前台詢問是否找到了他們，並被告知他們沒有上交，但接待處會與 Aster 酒吧核實，我們認為他們已經離開了，但在退房時關閉了。我們原定在 4 天后再次回到悉尼，接待員記錄了眼鏡和眼鏡盒的所有細節和描述，並說她會給我發電子郵件，讓我了解最新情況。遺憾的是我們沒有收到回复。四天后，當我們返回悉尼時，我們在酒店檢查過，沒有任何反對我們預訂的記錄，值班接待員說無能為力，但無法確認是否在 Aster 屋頂酒吧進行了檢查。我要求與值班經理交談，一位愛爾蘭女士（遺憾的是我不知道她的名字）出來與我交談。她非常抱歉，說這不是我們應該期望從酒店得到的正常標準，並承諾會與 Aster 工作人員交談，她會在一天結束前通過電子郵件回复我。可悲的是，沒有進一步的溝通，並且向酒店發送的後續電子郵件仍未得到答复。我們意識到損失是我們的錯，但工作人員缺乏興趣以及管理層未兌現的空頭承諾肯定會阻止我們再次入住。管理層似乎對提高客戶滿意度沒有興趣。

酒店的位置和景觀無可挑剔，但服務質量卻有待加強。我此次預訂房間是為了慶祝伴侶的生日，事前已通過電郵與酒店聯繫，要求安排蛋糕和酒水。然而，酒店客服的回應非常慢，經常需要等待幾天才能收到回覆，有時甚至完全沒有回應，這樣的服務水準不符合五星級酒店的標準。 在入住前兩天，我再次查詢蛋糕的安排，但仍未得到回覆，讓我感到十分焦慮。最終，酒店在未提前通知的情況下，為我準備了所需的蛋糕和氣酒，但這是我自行致電確認的結果。雖然最終滿足了我的需求，但整體服務體驗仍然讓人失望，因此我認為酒店在服務方面需要進一步改善。 The hotel's location and views are unbeatable, but the quality of service leaves much to be desired. I booked the room to celebrate my partner's birthday and had previously contacted the hotel via email to arrange for a cake and drinks. However, the hotel’s customer service was quite unresponsive, often taking several days to reply, and sometimes I didn’t receive any response at all—definitely not what one would expect from a five-star hotel. Even two days before check-in, when I inquired about the arrangement for the cake, I still did not receive a reply, which made me feel quite anxious. Ultimately, the hotel prepared the cake and drinks I requested without prior notice, and I had to call to confirm. While my needs were eventually met, the overall service experience was disappointing, and I believe the hotel needs to improve in this area.

4 night stay for Vivid. Chose this as an Accor member and that it was close to the Harbour. Upgraded to a Prestige Suite, Club benefits and was not disappointed. Yes the building is not new, it’s not like the shiny new hotels in town, but it’s solid and my sleeps were uninterrupted and rarely heard noise from the hall. My Suite 930 was spacious, clean, well appointed, Sofitel Bed topper and electric sockets to plug in my adapters to charge. Like other reviews no USB ports but I’m sure most sensible travellers have an adapter. The Club Sofitel access was the perfect addition. Early check-in and waited with a hot tea while my suite was made up. It was 9:30am but the room was rushed and 30 minutes later I was unpacking. Evening canapés and drinks from 5:30pm. Table drink service by Alley and her dedicated, personable, attentive team. They remember your preferences pretty quickly and it became an oasis from Vivid hoping and sightseeing. My suite completely blocked out the light and slept through 2 alarms, it’s the Sofitel Bed topper. Breakfast at Club Sofitel, peaceful, plenty of options to choose from, salmon and capers to a great gluten free station, eggs cooked to order and a great way to start the day. Try the Dilmah Blood Orange and Eucalyptus tea. Thanks Lara. Afternoon Tea served from 2:30 and daily sandwiches , scones, cakes and complimentary drinks, tea, coffee and soft. On entering the Club Lounge, always a friendly greeting, your preferred drink served and a relaxing space anytime of the day. The Club team really made my stay, they work really hard to make your stay great. Housekeeping always made up my room before my afternoon return. Always a Bonjour as you walked past them in the hall. My stay was great. All the staff were friendly and helpful. The Lobby is grand and the history of this hotel makes her great. Not the newest but I prefer tradition and good honest service. Definitely not the style of hotel for everyone but my expectations were met and exceeded beyond imagination. Club Sofitel is a must. ⭐️⭐️⭐️⭐️⭐️

我真的想愛這家酒店,但作爲一家五星級酒店,甚至四星級酒店都毫不費力地完成了一些基本細節。對於一個人來說,入住是令人驚訝的手冊。不得不用我的細節寫出一張入住表。我預計他們已經從我的預訂中獲得了這些細節,即使我通過第三方預訂。大多數酒店只要求信用卡,就是這樣。但與客房技術體驗相比,這幾乎微不足道。與其他酒店相比,我不清楚如何訪問wifi,這使半小時的壓力試圖弄清楚。從我的房間打電話給接待處花了相當長的時間讓他們也拿起。最糟糕的是,幾乎所有的東西都是完全由平板電腦控制的。打開和關閉電視,甚至調整音量和改變頻道都需要從平板電腦中完成(當它漆黑時,情況並不好)。以及控制燈光和百葉窗。我在科技領域工作,這是一個典型的過度工程的例子。至少給客人第二個物理控制或電視遙控器選項,因爲這比強迫他們成爲您定製房間控制的專家更容易,當他們應該放鬆。最後,他們有一個可愛的餐廳 - Dixson and Sons。但開放時間太有限,不是每天開放,也不是午餐,晚上9點似乎關門有點太早,而不是至少10點左右或10.30pm。客房服務也適用同樣的限制。最後兩個問題似乎是他們試圖提高成本效益的結果,以便高端,但我覺得這破壞了體驗。如果他們能解決這些問題,我很樂意更經常來這裏,我真的想這樣做。但是,由於複雜的技術和有限的餐廳時間,我感到被剝奪了輕鬆和愉快的體驗。

酒店位於環形碼頭邊上，出行方便，還可繞着悉尼歌劇院和皇家植物園晨跑。公寓式的房間超級大，有配套的炊具和餐具可用，早餐有多種選擇，美味可口。

I had high expectations of Capella Sydney after staying multiple times at Capella Bangkok and being treated as though I were the most important person in the hotel, just like all of the other guest who stay there are. The attention to service detail at Sydney location unfortunately failed very short to meet my expectations. The booking process on the website was glitchy and the pricing was inconsistent, sometimes showing pricing including tax sometimes not without indication and only upon receiving confirmation via email from reservations was the price confirmed, which did not match the screenshots of the reservation when I placed the booking so I had to go back and forth with reservations via phone and email to simply confirm the accurate pricing for my stay. After creating an account to log on to their booking platform although the option of modifying the booking was offered, the feature did not work on the site, so you had to cancel the booking and book a new booking if you simply wanted to extend by 1 day. This is before I even arrived at the hotel. When I did arrive, it is of course, no small feat that the restoration of this historic building was carried out with the utmost respect for the architecture, from the flooring material to the fenestration and even the internal grand stair way was brilliantly retro-fitted with current code requirements for the handrail in a historically appropriate yet contemporary solution. The hotel does not have many floors, so I encourage anyone to take the stairs to experience the beauty of the restoration work. The recognition of the strong identity of the urban location and sense of place in Sydney’s CBD offers us a promise, an encounter, as the space of the possible. I wish I could say the same about the interior design. There was a real disconnect between the intent of the architecture and that of the interior design. The decoration at best seemed vague, and so for the guest experience, how could one of have a point of view about the effect of the design? The space of the expectant “possible” relationship I was expecting from the simple activity of stepping into Farrer Place’s south entryway marked Department of Agriculture, as local stories interpreting colonial history with ancestral elements of the Eora people by Waayni artist Judy Watso unfolded, or the sense of expansive freedom through the bronze Palazzo doors on Loftus Street into the latent quiet luxury of the grand stair was lost when I was met with the contrasting designs and colours of the lift lobby vestibule axminster carpet and that of the corridor carpet to the guest rooms, able to be seen in the same frame. Although an argument can be made about eclecticism and the use of curating a collection of exceptional vintage and contemporary objects this was not the case here, it read as a mismatched bric-à-brac (to borrow a Victorian word from the building time period that's true meaning in French means ”any old way” or ”at random”). This hap