We were only in for one night but it was absolutely wonderful. We booked that same day and I was pleasantly surprised at what I got for the price. Joey checked us in and was such a delight, as were the other staff. The room was perfect. Super clean, plenty of room and an extremely comfortable King size bed. We unfortunately didn’t get to enjoy the pool but they said it was heated. The breakfast had so many choices. The parking was easy. Close to many shops, food and convenient access to freeways. All in all it was a great hotel to stay in. Will definitely stay here again if in the area.
Checking in was no problem. I did ask about the pool hours and was told until 10pm. Of course we were not told that the ”heated outdoor pool.”, as mentioned on their web site was actually not heated, but very cold. This was a reason we chose this hotel.. Upon checkout, I noticed that I was charged more for the first night than what was listed in the confirmation email I had received a couple of days earlier. I tried to explain to her this. She kept saying it was the ”incidental charges deposit” of $50. Well the higher first night room rate was less than that, but no matter how I tried to explain this, she did not understand. I ended up having to call the manager the next day to get it straightened out.