With a stay at Mount Lemmon Lodge in Mount Lemmon (Summerhaven), you'll be steps from Coronado National Forest and a 3-minute drive from Mt Lemmon Ski Valley. This luxury lodge is 2.4 mi (3.9 km) from Santa Catalina Mountains and 3.7 mi (5.9 km) from Mt. Lemmon SkyCenter Observatory.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this lodge include concierge services, gift shops/newsstands, and a fireplace in the lobby.Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.Treat yourself to a stay in one of the 16 individually decorated guestrooms, featuring fireplaces and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include safes and separate sitting areas, as well as phones with free local calls.
I attended a conference at the resort, which is stunning, along with its restaurant and fitness center. One thing that truly impressed me was the assistance we received while preparing for our exhibit. Our packages were mistakenly delivered by UPS to a nearby condo instead of the resort. The head of shopping and security, a young man named Al or Alex, was incredibly helpful. He went out of his way to locate our ten packages, retrieved them from the condo, and delivered them to our booth. It was these small gestures that made a big difference, allowing me to overlook my room issues and appreciate Al’s dedication to ensuring we had a great experience with our attendees.
Thank you to the amazing staff for a beautiful 90th bday celebration for our grandma! The hotel is gorgeous and everyone is so hospitable! The surrounding fauna and pool are so tranquil. Extra shout out to Belen & Krista for going above and beyond!
The hotel is located perfectly for us and all we want and need to do in Tucson. We arrived in our rental car, which was nice and parked to have it ready for the morning and all the things we needed to do during our visit. Alas, the key fob battery was dead....so we replaced it. After all that, the fob didn't open the door! Had to use the key in the fob to open the rental car. Success! Hopes were dashed because the battery in this, pretty much new, rental car, was DEAD! We needed to get somewhere and the only thing I was offered by the rental company was to wait for a tow truck to take it away and hopefully get a ride to the airport to pick another car (no promise they would have one and it would take about 4-6 hours). Long story short, Greg, one of the awesome valets at the hotel, offered to use his jumper cables and his car to get this rental started! He went out of his way to help us and also let me keep the jumper cables in case it didn't start where we had to be. He went way and above his duties to help and he was so nice and kind about it. It's nice to have that kind of customer service and all the other valets were exceptionally helpful and nice. Thank you Greg!
我們住在Doubletree酒店,我們的女兒在A區下車。酒店有點過時,但很好。當我們辦理入住手續時,酒店給了我們一個房間。庭院機翼是一棟兩層樓的建築,與主旅館是大約10層樓的。我們在二樓,一進房間就聞到黴味,我妻子說聞起來像香菸。我們還注意到空調運轉不靈,於是打電話到前台去換一間房間。他們說沒有其他房間可用,而且是季風季節,空調很難跟上。在房間裏過了熱天后,我們那天離開,把我們的女兒搬到了 A 的 U 。當我們回來時,房間仍然很暖和,我打電話給前台,再次問我們能不能再換一個房間。答案是否定的,然後我要求和經理說話。經理亞歷克斯給我回電話,爲糟糕的空調道歉,並同意因爲這個問題給我們的房間打折。他還派了一個維修人員來查看空調,給我們帶了一個風扇。維修人員說,經過調整,空調吹涼了7度。我不確定情況是否如此,但也許情況更好了一點,不確定。不管怎樣,我們最後一天早走,吃了我們住宿的最後一晚。跟馬槽亞歷克斯說,問題似乎只限於庭院區,主樓很好。我只是說買家要小心,如果你考慮在炎熱的夏季住在這裏。