Glad I took a chance with this hotel. Just finished up a stay here and was very surprised by some of the previous negative reviews. It seems that management has indeed changed and that's definitely reflected in the honestly great stay I had here and my first ever stay at an Aloft. Warmly greeted as a Platinum member and received a goodie bag with a nice hand written note and $15 snack/drink coupon to use. Also given a 3PM check-out with 0 issues which allowed us to do some shopping the next day. Rooms themselves were immaculate, bathrooms spotless with zero grime. Room was very very spacious and had a great view towards the Rockies. A/C worked really well on a weirdly hot October day. Definitely make sure you're friendly with whoever you share the room with because the bathroom is open layout and not a separate room from the sleeping area. There was a nice pool in the courtyard area I had hoped to try but didn't end up having the time to. Area the hotel is in is very nice with lots of food options and next to a higher end apartment area. Highly recommend this hotel!
丹佛希爾頓家庭套房坐落於索頓,距離Taliesin Salon Spa at The Ranch和荒野食物娛樂區不到 5 分鐘車程。 此酒店距離庫爾斯球場 11.8 英里(19 公里),距離聯合車站 12.4 英里(20 公里)。您可充分利用室內游泳池和健身中心等度假設施。每日提供免費的早餐,為您帶來方便。酒店提供免費自助停車。提供免費無線網絡,方便您與朋友保持聯繫。
Reception staff friendly. Really liked the offer of free cookies in the lobby and have not seen this at other Marriott properties. I had seen there was a Cracker Barrel restaurant nearby and asked if there was one but receptionist said she didn’t know. Turns out it was across the road! We used the pool and jacuzzi. Tiles were very dirty especially in the jacuzzi and ceiling and walls had large areas of peeling paint which detracted considerably. Breakfast was standard. Annoyingly the attendant kept standing in the open kitchen doorway hovering and pacing - unsure why. The worst thing was at 8.30 the reception staff came over and helped themselves to a big plate of breakfast and cooked some toast. This was at a time when other guests were eating and it meant the front desk was unmanned at a peak time when people were checking out. Another staff member then came and filled her drink bottle with free juice. Very bad look. My biggest issue was the thin walls and the noises from other rooms. The room next door had the TV on loud and I ignored until midnight thinking it would go off but no, it was on all night. I ended up knocking on the room door and received no response. I then ‘chatted’ online at 1.37 a.m and asked if someone could call the room or do a check. No response. I called front desk several times but no answer. An hour later at 2.27 a.m I got a chat response saying was it resolved. No it was not but still nothing happened. The next morning at 8.30 a.m I sent a chat about it as the receptionist was having her free breakfast. No response. As a customer services manager in a large National company and a Marriott Gold Elite level member I find these actions fell well below the mark for a Marriott property.