Nice hotel in the city center. Reception is available at any time (even through the night for check in) very convenient for business travel. Room was clean and spacious. Staff was helpful and possible to checkout the night before when departing very early.
We arrived late at the hotel after a ten hours drive. The person we met at the reception was rude and inefficient. She only excused herself for her lack of knowledge and she had no idea how to deal with customers. She was nit wearing a tag and refused to give her name. The room was hot (27C) as the AC was switched off. After switching it on it did not work well and it was during a period of extreme heat in Arad.