廚師綠洲度假別墅

Excellent service, location and very clean and well equipped room. Walking distance to bakery and several restaurants. Bus stop is just outside the lodge. Beach is just down the path and you can snorkel right off the beach. Highly recommended!!

Around 7:25 am on our second morning, which was a Monday morning, my wife and daughter were preparing to go scuba diving. Unfortunately, the (only) few beach towels, which we had used the day before and left out to dry (because the office is closed on Sunday, we couldn’t get clean ones) got wet from rain. Using the wooden stick and block, which is used here to get attention from the staff who live onsite, my wife knocked. The administrator (wife) yelled, “it’s 7:25 in the morning and we open at 8:30”. After my wife explained the situation and asked for clean towels, the administrator (husband) came out yelling with the towels. As my wife started to apologize to him for waking them, he continued to go off on her, yelling and yelling “knock it off, don’t you ever do this again, do you understand and on and on and on… He then tosed the two towels to my wife and went back inside. Obviously, I went and pounded on their wooden block to let the administrator (husband) know that I will not allow my wife to be treated this way. Unfortunately, his wife came out instead and was very apologetic. Up until this point, we accepted the fact that the two rooms we rented and everything in them smelled like smoke, especially the towels (During our “discussion” with the wife she informed us, the neighbors burning rubbish is the cause and there’s nothing they can do about it.) We accepted the fact the floor fan barely worked. We accepted the fact the safes didn’t work. We accepted the fact the sheets were stained, with what appeared to be dried blood. Even with these items I have mentioned, we still weren’t going to leave a bad review. But to treat your guests like this is (as I said) obviously, unacceptable. So my suggestion, if you’re considering using this facility, don’t waste your money like we have. There are many other options suitable here in Rarotonga.

Loved the location, pool, free wifi, free laundry, aircon. Free use of snorkel gear, aqua shoes & kayaks. Clean, modern unit! Fabulous host, friendly and helpful. 10/10 Highly recommended, would stay again!

Don’t come a knocking! The whole sad story was rejected. Not sure why. One star, because of the way we were treated.

We had a great stay at Cooks Oasis. Loved the presentation of the unit and the garden setting. Location of the resort very convenient, close to restaurants and busstop. Great communication with Marianne and Wise, the property managers. Meitaki E Ka Kite! 😊

Had a very relaxing time when we stayed. Marianne and Wai were amazing, very helpful and made our stay special. Our room was small but was clean and well equiped for us to self cater. Would suggest installing air con in room to make more comfortable