廣場大酒店(Grand Place Hotel)

Un desastre! Llegamos al hotel y la habitación no está lista, nos fuimos a caminar. Después de 1 hora regresamos y pudimos ir a nuestra habitación. Era un apartamento grande con una cama doble y un sofá cama grande para nuestros dos hijos, para nuestra sorpresa el sofá cama no estaba preparado. Cuando lo abrimos tenia las mantas sucias del anterior huésped. Rápidamente cambiaron la sábana pero no las fundas de las almohadas y tampoco la manta. El apartamento está realmente sucio, el lavamanos y ducha están mugrientos. El aire acondicionado funciona bien pero hace un ruido terrible..la ubicación está en pleno centro y cerca a muy buenos restaurantes. El hotel realmente no vale la pena !!

Je recommande sans hésitation cet hôtel. Le personnel est très charmant et sympathique. L’hôtel est plus qu’idéalement situé, sur la grande place. La chambre était très propre. Nous n’avons pas eu l’occasion de tester le petit déjeuner (proposé au prix correct de 12€). L’hôtel ne dispose pas de parking mais il est possible de se garer dans un parking souterrain devant l’hôtel. Nous avons payé 16€ du vendredi matin au dimanche matin.

Bon hôtel mais pas très propre et aucune porte dans la sdb

Great location on beautiful Grand Place, room a bit of a squeeze but comfortable and very good breakfast

Great location all staff we encountered were very friendly & helpful parking in the Square opposite ,room clean Breakfast was nice and staff looked after you would stay there again

Great place. Our duplex room facing the main square was fabulous. The staff and host were absolutely fantastic and would go extra mile to help, if needed. It is slap in the middle of town centre (mind the noise, though), so in walking distance of all central places. Parking outside is free, though not sure if it is valid on work days. Overall, if you are considering staying in Arras, I can easily recommend this place.

Fantastic location on one of the main squares with easy parking (across in the square - €17 for overnight). Close to some great bars and restaurants. Had a very quiet room towards back of hotel - large, comfortable bed and good shower. Communal areas looking slightly tired.

Fantastic location for the Christmas Market. Room slept two adults and two children on the sofa bed. Bathroom had no door, so was difficult in the morning for the teenagers showering in the morning. Friendly staff but didnt respond to any of my emails, even when I did Google translate, tried calling but no answer - we were arriving late and were worried there would be no one there, but thankfully there was. We didnt discover the small fan heater until day two, so the first night was very cold, the second night not much better. But the staff were friendly and it was nice to be so central. We couldnt use the restaurant (even for drinks) as it was fully booked, but it looked very nice.

La literie est de bonne qualité. Le tapis de la chambre un peu vieillissant. La douche dans un état déplorable. Le pommeau de douche est plein de tartre et il fuit.Ne vaut pas le prix de la chambre. Pour fermer la porte il faut de nouveau utiliser la carte. On a signalé cela lors de notre départ et pas un geste commercial. Quelle belle déception !