Our stay at Fun Retreat Resort was one of the worst hotel experiences we’ve ever had. It seems this place is designed only for a specific crowd (mainly Indians), and the quality in every aspect reflects poor standards and zero hospitality. Must admit the bed is comfortable and the pillows are fluffy. From the moment we checked in, it was one issue after another. We were given a room with a non-functioning toilet. When we informed the receptionist, she was rude and completely unhelpful. Eventually, we were moved to another room – only to find the exact same problem. No one seemed to care or even apologize for the inconvenience. To make matters worse, the food was absolutely terrible. It lacked variety, freshness, and flavor – we couldn’t even bring ourselves to eat breakfast before checking out early. The staff are unprofessional and poorly trained. The entire resort lacks the basic standards any guest would expect. I would strongly advise anyone to avoid this place – I wouldn’t wish this kind of experience on anyone. Save your time, money, and peace of mind. There are far better places in the area.
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