萬麗羅利北山酒店(Renaissance Raleigh North Hills Hotel)

Awesome place to stay

I reserved this hotel to celebrate my 10yrs anniversary, I was expecting more from the Renaissance especially for the price that they charge. I reserved a room with a Jacuzzi and when I got there they told me no, and gave me a tiny room with a small tub instead. Everything was outdated. my first time staying there and i left very disappointed. won't stay again.

Overall this is a good place to stay. I like the convenient free parking. I think it's a little over priced for the quality of the bed and bedding, and bathroom amenities. But the convenient location make up for it and cause me to return to it when I need a hotel in the Raleigh area.

Helpful front desk staff. Hotel is what you would expect for the price point. Decent sized room, comfortable bed, nice toiletries. On parking... Self parking is included but is hard to find. Go down the hill for covered parking and follow signs for the hotel. The front area is tiny and used for checking in and valet. So you could easily pay for valet unnecessarily. There is an elevator in the parking garage that takes you straight to the lobby. Much easier than fighting traffic at the front of the hotel.

Great location .Shops and restaurants just outside the door . Staff very friendly and comfortable.

Great Customer Service and Friendly Staff. The beds were very comfortable/cozy and room was clean.

Always one of my favorite properties to stay at. Desk gave us An amazing restaurant recommendation! Beds are like sleeping on clouds!

Unfortunately when I got there a I had to cancel because their boiler broke down and they had no hot water and had not be able to get it back working since 8am. This is usually my go to hotel when in that area so I was very disappointed. They did give me a full refund.