阿什本杜勒斯北SpringHill套房酒店

Loved the location and amenities

nice experience!

Always a great stay! We always stay at this hotel when flying out of Dulles. The parking options are great and saves you a lot of money on parking at Dulles. The shuttle service is fast and convenient and very friendly. Check-in is a breeze (thanks David!) and the room was clean, quiet and very comfortable with lots of amenities. You can't go wrong staying here. Plus, we could see the fireworks from our hotel window on July 4th! Very nice property. Good free breakfast buffet too.

We were disappointed to find out that the pool that was advertised was no longer in operation. Our 5 year old was upset. I search for hotels with pools and had seen pool on this hotel but turns out they no longer have a pool since 2023 but still have pool sign in the lobby and advertised online.

I had stayed here in the past and enjoyed it. This time the property was not in the best shape. Breakfast was very good but they ran out of food quickly. The service here is lacking. Check out is at noon and the final day went down to breakfast, went back up to room and they were ripping up the carpet in the hallway and already cleaning the room. Very awkward.

Inflexible and not customer friendly. Seems they are tired or stressed. Rooms were not even ready at 3 pm. I paid all fees including security the day before at the hotel for all my guests so that they check in comfortably but they charged them again. They make mistakes in room selection and make you pay extra fee at the time of registration to give you the correct room. Hotel is in a nice location and is clean but seems management is terrible. Marriot should do much better and we are member anyway.