阿斯塔納Expo Boulevard附近酒店

An amazing hotel in the middle of a city of the future. The Hilton Astana is conveniently located just across feb street of the financial center, an expo space that is amazing. The museum of the energy of they future, Nur Alem is an amazing view. My room was just in front of it, and it was breathtaking. I tried the three restaurants, all fantastic. My favorite was the rooftop bar. Great food and drinks and a FABULOUS service. The hostess was so nice and the gentlemen of the bar were amazing. The hotel made arrangements for transportation from and to the airport and within the city; that made my stay so easy. Next to the hotel you can find a huge mall. Rooms were big, comfortable and clean. Just one detail, the hotel was getting ready for a big event so there was more noise than expected. Elevators were also having problems.

a very smart contemporary hotel - lovely rooms - very comfortable social areas - great menu in the restaurant and Gibet in particular was an excellent member of staff - very friendly and helpful - going above and beyond to meet our requests and demands - would definitely stay there again

指令...阿斯塔納...酒店總體不錯,但不拉到4* 從我同事早上6點起飛到酒店,7點起落到酒店,我進房間時,房間完全髒,沒有打掃。我被邀請去換一個家庭房間,但根本沒有窗戶,我堅持,我把房間拿走了,我就了。我的同事沒有關閉窗戶,從第一次開始就無法關閉,而且他們也想提供另一個房間,但是窗戶奇蹟般地關閉了)))))總的來說,房間是寬的,但是我們是在街上溫度下-20-30C房間裏很冷,電池沒工作。浴室沒有子,只有半玻璃,不方便,很多牛都掉到地板上,也沒幹,就是崩潰!早餐很,菜很少,帶食物少。總體來說酒店一般,但吃得更好!!!

It was a very nice experience. I would especially like to mention ms Amyrlyn. I hope I got the name correct. She is a very pleasant personality worker. Always good to see good smiling faces. I have come to this part of the world for the first time. I am happy to chose Sheraton hotel.

Расположение отеля прекрасное. И еще прекрасный завтрак. На этом плюсы отеля заканчиваются. Удивительно, что reception выслушивает тебя и ничего не делает. 1) Номер был забронирован на двоих, в номере один халат и одни тапочки. Почему? Попросили принести все для второго человека, не дождались никогда. 2) В номере не закрывалась дверь в ванную комнату, опять звонок на reception, это правда сделали. 3) В номере не убирались и не пылесосили, и не вытирали пыль неделю (фото прилагаю). 4) Постельное белье не меняли каждый день, как было положено, я специально спросила на reception, а меняли только, когда я настоятельно просила об этом. 5) В номере не было косметических салфеток, их мы просили 5 !!!! дней, на 6 день нам их принесли. 6) Окно с прекрасным видом на город грязное, его бы следовало помыть. 7) В баре меню с разными ценами.Как такое возможно? 8) В джакузи вода холодная. Cпросили у девушки, которая там работает о причине холодной воды, она сказала, что сломано. И еще можно перечислять долго. Друзья,это 5- звездочный отель и вы не соответствуете этим звездам. Нужно обращать внимание на просьбы и отзывы своих постояльцев.

I recently redeemed my complimentary night with breakfast at the Ritz Carlton Astana and the experience was delightful. Club Connoisseur members benefit from several perks, one of which is a free night in a deluxe room, which oozed luxury and comfort. That night I also took advantage of my 20% off a cocktail master class that was interesting, fun, and relaxing. I would like to acknowledge several staff members who made a great impression on me for their professionalism, kindness, and competence. At check-in, Aslan the bellman, braved semi-apocalyptic weather (gale force winds and sheets of rain) to open the very heavy hotel doors for me and retrieve my bag from the taxi. Altynay, the receptionist, checked me in and gave me a beautiful room on a high floor so I could enjoy a view of the city. Sayan, who is in charge of Club Connoisseur, was there to welcome me in person and wish me a nice stay. Later, after I came back from the spa, I had to go back to reception as, embarrassingly, I couldn’t remember my room number (I’d lost the key card sleeve Altynay had given me with the room number on it). Ulkbek, at reception, quickly found me in the system and kindly offered to give me a new sleeve so I wouldn’t forget my room number again. I accepted the offer! That night I went to the cocktail master class at Mokki and, after Aizhan the hostess (who recognized me!) showed me to my seat, Alexander, the mixologist, made it fun, lighthearted, and educational. I now know how to make 4 different kinds of summer spritz cocktails! I met a French-Canadian couple at the class, and we spoke French a lot. At some point, Aidana, who was waiting on the master class participants, made a great impression on all of us when she asked us in flawless French, which one of the snacks we would prefer! She also was kind enough to give me snacks on soft bread as I have braces and cannot bite into hard foods. The next morning, I had breakfast at Mokki. The eggs were perfect and Symbat made me the perfect weak americano coffee I prefer to drink in the morning. Alfonso greeted me in Italian – always nice to see him! Even Altynay, who is in charge of marketing at the hotel, came to greet me and ask how my stay was going. At checkout, Mukhtar came to get my bag from my room and carry it down to the lobby. At reception, Nargiza checked me out quickly and efficiently and that was the end of a very special 24 hours. At least, this time, Aslan didn’t have to brave the elements when he helped me with my bag to the cab! Apologies for the very long-winded review, but the level of attention I received from everyone I have named (and perhaps some I forgot) required special mention. I felt very special and pampered by everyone and I will certainly be back. The training the Ritz Carlton Astana employees receive is working and congratulations to all!

Чистый отель, просторные номера, отличное расположение( рядом министерства, основные учреждения, отделения банков, остановки, достопримечательности, торговые центры, парки. Вежливый персонал. Есть ресторан при отеле.

My recent stay at Rixos President Hotel Astana was an absolute delight, leaving me with an indelible impression of luxury, comfort, and exceptional service. From the moment I stepped into the lobby, I was enveloped in an atmosphere of sophistication and warmth that set the tone for an unforgettable experience. The check-in process was seamless, with the staff exhibiting genuine friendliness and efficiency. The lobby exuded a refined ambiance with its chic décor and tasteful furnishings, creating a sense of anticipation for the lavish experience that awaited within the hotel. Entering my room was like stepping into a haven of tranquility. The contemporary design, coupled with thoughtful touches, provided a perfect balance between style and comfort. The bed was a sanctuary of plush pillows and sumptuous linens, promising a restful night's sleep after a day of exploring the city. This hotel offered an impressive array of amenities that elevated my stay to new heights. The fitness center was well-equipped, the spa indulgent, and the rooftop pool provided a breathtaking panorama of the city below. Each facility was a testament to the hotel's commitment to providing a holistic and rejuvenating experience for its guests. Dining was a gastronomic journey. The hotel's restaurant showcased a culinary masterpiece with a menu that catered to diverse palates. The chefs' dedication to using fresh, local ingredients was evident in every dish, and the attentive staff ensured that every dining experience was nothing short of exceptional. What truly set this hotel apart was the impeccable service. The staff was not only attentive but also genuinely invested in ensuring a flawless experience. From the concierge's helpful recommendations to the housekeeping team's meticulous attention to detail, every interaction was characterized by a genuine commitment to guest satisfaction. Situated in a prime location, provided convenient access to the city's attractions, making it an ideal base for exploration. Whether I was immersing myself in cultural landmarks or simply meandering through nearby neighborhoods, the hotel's central position added immense value to my overall stay. In conclusion, its exceeded my expectations in every aspect. It seamlessly blended opulence with genuine hospitality, creating an environment where every guest feels pampered and valued. I wholeheartedly recommend to those seeking a retreat that goes beyond accommodation, offering an experience that lingers in the memory long after check-out. I look forward to returning for another chapter of indulgence and relaxation.

Totally enjoyed my stay in this hotel. Considering the price, its location is perfect, just some walks away from the key landmarks in Astana, like the tent mall. Very safe location as well, even as I was walking after sun down. The bed & room was comfortable enough. I’d like kudos to the male receptionist when I checked in on the 21st, very friendly & even provided me with shopping tips on where to get the stuff I wanted & needed in the neighborhood. Would definitely stay here again when I come back in town

We chose this hotel because of many great reviews about friendly staff, clean and neat rooms and tasty food on breakfasts and dinners. The staff is wonderful. Especially Ainur!!! The location is great. We recommend this wonderful hotel for everyone to stay both for leisure and for work