阿斯塔納Happylon Pirate's Park附近酒店

新建和現代化的漂亮酒店,位於(的意義上,因爲城市是寬廣的,空間大的)接近首都的興趣點。這使我特別感受到了無的清,無論是在房間裏還是整個建築和所有工作人員的,房間寬舒適,寬的室,非常舒適的牀。優秀的內陸早餐,服務於第17層,在那兒也做了一個優秀的餐廳服務。熱情推的酒店,甚至是服務費不的,它們是快速高效的(在很短的時間裏,他們洗和了我的衣服,每人約兩歐元)。對所有員工表示心的感謝,總是溫的,微笑的,可用的!

指令...阿斯塔納...酒店總體不錯,但不拉到4* 從我同事早上6點起飛到酒店,7點起落到酒店,我進房間時,房間完全髒,沒有打掃。我被邀請去換一個家庭房間,但根本沒有窗戶,我堅持,我把房間拿走了,我就了。我的同事沒有關閉窗戶,從第一次開始就無法關閉,而且他們也想提供另一個房間,但是窗戶奇蹟般地關閉了)))))總的來說,房間是寬的,但是我們是在街上溫度下-20-30C房間裏很冷,電池沒工作。浴室沒有子,只有半玻璃,不方便,很多牛都掉到地板上,也沒幹,就是崩潰!早餐很,菜很少,帶食物少。總體來說酒店一般,但吃得更好!!!

It was a very nice experience. I would especially like to mention ms Amyrlyn. I hope I got the name correct. She is a very pleasant personality worker. Always good to see good smiling faces. I have come to this part of the world for the first time. I am happy to chose Sheraton hotel.

I recently redeemed my complimentary night with breakfast at the Ritz Carlton Astana and the experience was delightful. Club Connoisseur members benefit from several perks, one of which is a free night in a deluxe room, which oozed luxury and comfort. That night I also took advantage of my 20% off a cocktail master class that was interesting, fun, and relaxing. I would like to acknowledge several staff members who made a great impression on me for their professionalism, kindness, and competence. At check-in, Aslan the bellman, braved semi-apocalyptic weather (gale force winds and sheets of rain) to open the very heavy hotel doors for me and retrieve my bag from the taxi. Altynay, the receptionist, checked me in and gave me a beautiful room on a high floor so I could enjoy a view of the city. Sayan, who is in charge of Club Connoisseur, was there to welcome me in person and wish me a nice stay. Later, after I came back from the spa, I had to go back to reception as, embarrassingly, I couldn’t remember my room number (I’d lost the key card sleeve Altynay had given me with the room number on it). Ulkbek, at reception, quickly found me in the system and kindly offered to give me a new sleeve so I wouldn’t forget my room number again. I accepted the offer! That night I went to the cocktail master class at Mokki and, after Aizhan the hostess (who recognized me!) showed me to my seat, Alexander, the mixologist, made it fun, lighthearted, and educational. I now know how to make 4 different kinds of summer spritz cocktails! I met a French-Canadian couple at the class, and we spoke French a lot. At some point, Aidana, who was waiting on the master class participants, made a great impression on all of us when she asked us in flawless French, which one of the snacks we would prefer! She also was kind enough to give me snacks on soft bread as I have braces and cannot bite into hard foods. The next morning, I had breakfast at Mokki. The eggs were perfect and Symbat made me the perfect weak americano coffee I prefer to drink in the morning. Alfonso greeted me in Italian – always nice to see him! Even Altynay, who is in charge of marketing at the hotel, came to greet me and ask how my stay was going. At checkout, Mukhtar came to get my bag from my room and carry it down to the lobby. At reception, Nargiza checked me out quickly and efficiently and that was the end of a very special 24 hours. At least, this time, Aslan didn’t have to brave the elements when he helped me with my bag to the cab! Apologies for the very long-winded review, but the level of attention I received from everyone I have named (and perhaps some I forgot) required special mention. I felt very special and pampered by everyone and I will certainly be back. The training the Ritz Carlton Astana employees receive is working and congratulations to all!

Расположение отеля прекрасное. И еще прекрасный завтрак. На этом плюсы отеля заканчиваются. Удивительно, что reception выслушивает тебя и ничего не делает. 1) Номер был забронирован на двоих, в номере один халат и одни тапочки. Почему? Попросили принести все для второго человека, не дождались никогда. 2) В номере не закрывалась дверь в ванную комнату, опять звонок на reception, это правда сделали. 3) В номере не убирались и не пылесосили, и не вытирали пыль неделю (фото прилагаю). 4) Постельное белье не меняли каждый день, как было положено, я специально спросила на reception, а меняли только, когда я настоятельно просила об этом. 5) В номере не было косметических салфеток, их мы просили 5 !!!! дней, на 6 день нам их принесли. 6) Окно с прекрасным видом на город грязное, его бы следовало помыть. 7) В баре меню с разными ценами.Как такое возможно? 8) В джакузи вода холодная. Cпросили у девушки, которая там работает о причине холодной воды, она сказала, что сломано. И еще можно перечислять долго. Друзья,это 5- звездочный отель и вы не соответствуете этим звездам. Нужно обращать внимание на просьбы и отзывы своих постояльцев.

我今天11:09到達里克索斯總統阿斯塔納酒店。即使房間還空着，他們也不肯給我房間。他們告訴我要等到12點，在哈薩克斯坦和土耳其，我是里克索斯的常住戶。我在這家旅館住過幾十次了。這種做法真的不好。如果房間沒有空的話。我不會寫這篇評論。但是房間空着，他們還讓我等了45分鐘。以前里克索斯是不這樣的。不幸的是最近里克索斯對客人的政策發生了負面變化。效仿馬斯塔法托普拉克

我們本月初在阿斯塔納的這家宜必思酒店住了三晚，這裏的住宿也是我們在哈薩克斯坦開車旅行的一部分。 我們在此之前體驗住宿過許多宜必思酒店，我們在這個酒店一直都有非常優秀令人滿意的住宿體驗。 這一次的住宿也是一如既往的優秀，我們在入住時候遇見的酒店的工作人員都非常的友好，提供了大小合適的住宿房間，滿足了我們的所有需要，乾淨、安靜、物有所值、還包含了一個相當不錯的早餐，總體的房價是我們可以接受，非常棒。 酒店的地理位置很棒，位於市中心，總統花園就在酒店的周邊，步行不久一會兒的路程就可以到達花園，我們可以在城市內盡情遊覽，還可以從酒店出發步行很短的一段距離就到達公交車站。 我們喜歡我們在宜必思的住宿，一定會再次回來住宿的。

Good hotel for staying in Astana. Clean. Friendly staff. I wish there was no smoking floors. Coffee in the rooms would have been good too, but there was only tea. Location is quite good. Not too kid-friendly: bathroom soaps and shampoos located too high for kids to reach.

Bon Hotel avec rapport qualité prix correct. Tres bon petit dej buffet. Chambres spacieuses et propres, belle salle de bain. A proximité quelques restaurants et supermarchés. Staf sympa. Un taxi est nécessaire pour ce rendre au coeur de la ville ( ville immense !).

很棒的酒店!位置不在中心,但一切都很方便,而且步行方便,交通間也挺方便的............附近有許多咖啡館,購物中心,巨大的市場!唯一的減去,如果生活很長...在所有樓層的清潔工單獨和身體無法在所有10層清理,10起已經在23:30,只帶給我水,但也爲此感謝她!!!!推薦住宿!!!!