Bon Hotel avec rapport qualité prix correct. Tres bon petit dej buffet. Chambres spacieuses et propres, belle salle de bain. A proximité quelques restaurants et supermarchés. Staf sympa. Un taxi est nécessaire pour ce rendre au coeur de la ville ( ville immense !).
Чистый отель, просторные номера, отличное расположение( рядом министерства, основные учреждения, отделения банков, остановки, достопримечательности, торговые центры, парки. Вежливый персонал. Есть ресторан при отеле.
I recently redeemed my complimentary night with breakfast at the Ritz Carlton Astana and the experience was delightful. Club Connoisseur members benefit from several perks, one of which is a free night in a deluxe room, which oozed luxury and comfort. That night I also took advantage of my 20% off a cocktail master class that was interesting, fun, and relaxing. I would like to acknowledge several staff members who made a great impression on me for their professionalism, kindness, and competence. At check-in, Aslan the bellman, braved semi-apocalyptic weather (gale force winds and sheets of rain) to open the very heavy hotel doors for me and retrieve my bag from the taxi. Altynay, the receptionist, checked me in and gave me a beautiful room on a high floor so I could enjoy a view of the city. Sayan, who is in charge of Club Connoisseur, was there to welcome me in person and wish me a nice stay. Later, after I came back from the spa, I had to go back to reception as, embarrassingly, I couldn’t remember my room number (I’d lost the key card sleeve Altynay had given me with the room number on it). Ulkbek, at reception, quickly found me in the system and kindly offered to give me a new sleeve so I wouldn’t forget my room number again. I accepted the offer! That night I went to the cocktail master class at Mokki and, after Aizhan the hostess (who recognized me!) showed me to my seat, Alexander, the mixologist, made it fun, lighthearted, and educational. I now know how to make 4 different kinds of summer spritz cocktails! I met a French-Canadian couple at the class, and we spoke French a lot. At some point, Aidana, who was waiting on the master class participants, made a great impression on all of us when she asked us in flawless French, which one of the snacks we would prefer! She also was kind enough to give me snacks on soft bread as I have braces and cannot bite into hard foods. The next morning, I had breakfast at Mokki. The eggs were perfect and Symbat made me the perfect weak americano coffee I prefer to drink in the morning. Alfonso greeted me in Italian – always nice to see him! Even Altynay, who is in charge of marketing at the hotel, came to greet me and ask how my stay was going. At checkout, Mukhtar came to get my bag from my room and carry it down to the lobby. At reception, Nargiza checked me out quickly and efficiently and that was the end of a very special 24 hours. At least, this time, Aslan didn’t have to brave the elements when he helped me with my bag to the cab! Apologies for the very long-winded review, but the level of attention I received from everyone I have named (and perhaps some I forgot) required special mention. I felt very special and pampered by everyone and I will certainly be back. The training the Ritz Carlton Astana employees receive is working and congratulations to all!
It was a very nice experience. I would especially like to mention ms Amyrlyn. I hope I got the name correct. She is a very pleasant personality worker. Always good to see good smiling faces. I have come to this part of the world for the first time. I am happy to chose Sheraton hotel.
Totally enjoyed my stay in this hotel. Considering the price, its location is perfect, just some walks away from the key landmarks in Astana, like the tent mall. Very safe location as well, even as I was walking after sun down. The bed & room was comfortable enough. I’d like kudos to the male receptionist when I checked in on the 21st, very friendly & even provided me with shopping tips on where to get the stuff I wanted & needed in the neighborhood. Would definitely stay here again when I come back in town
Расположение отеля прекрасное. И еще прекрасный завтрак. На этом плюсы отеля заканчиваются. Удивительно, что reception выслушивает тебя и ничего не делает. 1) Номер был забронирован на двоих, в номере один халат и одни тапочки. Почему? Попросили принести все для второго человека, не дождались никогда. 2) В номере не закрывалась дверь в ванную комнату, опять звонок на reception, это правда сделали. 3) В номере не убирались и не пылесосили, и не вытирали пыль неделю (фото прилагаю). 4) Постельное белье не меняли каждый день, как было положено, я специально спросила на reception, а меняли только, когда я настоятельно просила об этом. 5) В номере не было косметических салфеток, их мы просили 5 !!!! дней, на 6 день нам их принесли. 6) Окно с прекрасным видом на город грязное, его бы следовало помыть. 7) В баре меню с разными ценами.Как такое возможно? 8) В джакузи вода холодная. Cпросили у девушки, которая там работает о причине холодной воды, она сказала, что сломано. И еще можно перечислять долго. Друзья,это 5- звездочный отель и вы не соответствуете этим звездам. Нужно обращать внимание на просьбы и отзывы своих постояльцев.
An amazing hotel in the middle of a city of the future. The Hilton Astana is conveniently located just across feb street of the financial center, an expo space that is amazing. The museum of the energy of they future, Nur Alem is an amazing view. My room was just in front of it, and it was breathtaking. I tried the three restaurants, all fantastic. My favorite was the rooftop bar. Great food and drinks and a FABULOUS service. The hostess was so nice and the gentlemen of the bar were amazing. The hotel made arrangements for transportation from and to the airport and within the city; that made my stay so easy. Next to the hotel you can find a huge mall. Rooms were big, comfortable and clean. Just one detail, the hotel was getting ready for a big event so there was more noise than expected. Elevators were also having problems.
滿意
52 reviews
4.5/5
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阿斯塔納希爾頓花園酒店
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阿斯塔納貝斯特韋斯特優質酒店
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4.4/5
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精英公寓酒店
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"Good Location"
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6
4.4/5
1則評價
Mirotel Astana
位於 阿斯塔納的酒店
"Good Location"
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No.
7
4.5/5
50則評價
阿斯塔納温德姆花園酒店
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"體驗一流"
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No.
8
4.4/5
17則評價
艾坤酒店
位於 阿斯塔納的酒店
"Good Location"
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No.
9
4.5/5
6則評價
尼奧斯酒店
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"Good Location"
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No.
10
4.3/5
23則評價
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高級旅館
阿斯塔納 | 距離Zheruiyk1.64KM
"乾淨衛生"
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No.2
4.5/5
77則評價
阿斯塔納宜必思酒店
阿斯塔納 | 距離Zheruiyk1.76KM
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格德曼艾姆派爾酒店
阿斯塔納 | 距離Zheruiyk1.32KM
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阿斯塔納 | 距離Zheruiyk1.47KM
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騰格里大酒店
阿斯塔納 | 距離Zheruiyk1.76KM
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Mirotel Astana
阿斯塔納 | 距離Zheruiyk2.16KM
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3.8/5
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Astina
阿斯塔納 | 距離Zheruiyk2.24KM
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No.8
4.4/5
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精英公寓酒店
阿斯塔納 | 距離Zheruiyk2.44KM
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4.5/5
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面紗酒店
阿斯塔納 | 距離Zheruiyk3.04KM
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No.10
4.2/5
4則評價
合樂酒店經濟型酒店
阿斯塔納 | 距離Zheruiyk2.97KM
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4.7/5
很好
訪訪客L’albergo è molto accogliente e le camere sono pulite. Il personale è molto professionale e sempre pronto a soddisfare i nostri bisogni. Ci siamo sentiti coccolati. Rapporto prezzo qualità ottimo. La posizione è un pochino fuori dal centro ma raggiungibile con un taxi per la modica cifra di due/tre euro.
訪訪客a very smart contemporary hotel - lovely rooms - very comfortable social areas - great menu in the restaurant and Gibet in particular was an excellent member of staff - very friendly and helpful - going above and beyond to meet our requests and demands - would definitely stay there again
訪訪客Хороший отель, отличное местоположение, скидка за покупку авиабилетов есть, сервис хороший, хоть мебель не новая, но хорошая, сервис работает хорошо, но иногда с расписанием завтрака неточности. В целом рекомендую!