阿斯圖里亞斯Laguna El Quérabu附近酒店

Buen hotel el con muy buena atención, limpio, con aparcamiento y tranquilo a pesar de estar cerca de la autovía. En mi caso, fui en grupo y solicitamos una habitación más para re ubicarnos porque al final venía un viajero más, más tarde que el grupo, y no hubo problemas, es más nos querían mandar a la camarera de planta por si las camas estaban deshechas, ya que nos habíamos tumbado después del viaje. Un detalle esas pequeñas cosas. Habitaciones renovadas y buen buffet desayuno.

我的意思是這個地方不是很好。接待處相當不友好的工作人員在要求借用適配器時做了長時間的演講。房間功能齊全,有基本的浴室,但根本沒有空調。我們在十月在那裏,不知道人們如何在夏天呆在那裏。標誌告訴我們不要把貴重物品留在房間裏,但沒有提供保險箱。荒謬。位置離老城區很近,雖然酒店對面有很多道路施工,所以這不是一個田園詩般的散步!樓下的酒吧似乎一直關閉。

Recently stayed here for a few days. Location is fantastic as it is only a few minutes walk to the old town. However, if travelling by train/bus, it’s about 15 mins walk (with luggage). I appreciate and am grateful that they let us check in early (before midday). My room key card didn’t work the next day so had to get it renewed daily which was a pain (not with my travel companions key card who had a different room though!). There were a few steps into hotel reception and a few steps again to get elevator access- I think they should really have a ramp. Room is otherwise clean but a little dated. I don’t like that the hair dryer was attached to the bathroom wall and put in a corner where it’s difficult to access as the bathroom is fairly compact. Otherwise overall a pleasant stay.

超級好服務,特別是因爲它們有24小時的接待機,這很棒,因爲有些航班有好奇的入住時間。 另外,第二天(下午23:30)他們爲我準備了個麪包,因爲我沒有食物,它正走到中間,如果你開車,停車場就很大了,我肯定會重複 :)

Hemos estado alojados de sábado a domingo. En la habitación sólo estuvimos a la hora de ir a dormir sobre la 1.30 de la mañana, momento en el que percibimos un fuerte olor a tabaco que provenía tanto de almohadas como de sábanas, así como una mancha de ceniza en la sábana bajera. Por la mañana le comunico el problema a la chica de recepción, que me dice que tendríamos que haber dicho algo a la 1.30 de la mañana y se nos habría cambiado de habitación, a lo que yo contesté que desconocía que eso se podía hacer a esas horas intempestivas. Al lo haber ningún responsable la única solución es no cobrar el parking, y me dicen que si mando la foto de la sábana alguien se pondrá en contacto conmigo para darme una solución a mayores. Nadie se pone en contacto y vuelvo a insistir y la respuesta que se me da por parte de gerencia es que no hay solución que dar ya. Hemos pagado por una habitación que no estaba en condiciones. Vaya servicio de limpieza. Y vaya forma de dejar contentos a los clientes. Ya sé a dónde no volveremos cuando vayamos a Oviedo. Tampoco al sercotel ciudad de Oviedo, que es lo mismo.

We booked this hotel due to its location not far from Real Oviedo football ground. We visited Oviedo for my son’s birthday and to go to football match. Room was triple deluxe room which was large enough for the 3 of us. Bathroom was large and more than adequate. Shower very powerful. Toiletries included, including toothpaste and toothbrushes. Beds were comfortable and wardrobe large enough for what we needed. Cafe in the hotel was nice and very reasonably priced. Staff in cafe and on reception were lovely Downside - air conditioning did not work in room and when I spoke to reception they said that it had been turned on - it seems that this is centrally controlled and even though we turned room temperature down to 16 and turned fan high, we could not get the air conditioning to work which meant the room was far too hot and I slept approx 8 hours over 3 nights due to the heat. Another issue was we were shocked to discover there were no tea and coffee facilities in the room - we have never been to a hotel that did not provide tea and coffee and we found this a huge let down

The hotel as a whole is a beautiful place in a wonderful location. The first impression was great. Friendly and welcoming check-in. However, once details come up and they are not resolved, it becomes annoying. Rooms lack basic amenities like tissues, cotton buds, cotton pads, nail file (amenities that are standard in a 5 star hotel). The same room types, which cost exactly the same per night, differ in the amenities that are available in some and not in others. We have 3 rooms of the same category. For example, there is full body mirror in room 203. But a mirror in room 202. (Same room type.) There is a long full-length mirror in 203 and 103 and there is none in 202. There is also a coffee maker in 202 but not in the other 2 rooms.. these are small insignificant details. The biggest problem is not the lack of amenities but the lack of attention because there is not enough staff. It's really a ”one man show”.... In the F&B areas. At the reception... no one answers the phone when you need reception and the coffee at breakfast only comes after breakfast has already been served... feel sorry for the poor staff, they are overworked. However when you need something done in the room... you can call and call, they might apologise but no other solution is given other than a room move. Which on a holiday is not very practical. The bathroom blinds in room 202 are damaged, no one even tries to fix it. In room 203 the windows do not open (faulty) maintenance does not check the condition... only solution is a room move... it would be nice for at least a gesture of finding a solution... I hope the people in charge read this because the place is beautiful, it has a lot of potential and it would be nice if other future guests could enjoy it and not be annoyed by small details that add up and become a burden during the stay.

Comunión Un día para la niña especial y no falló Todo perfecto desde la llegada hasta el final Camareros siempre atentos a todo Sesión vermut con pinchos cada poco El menú de la comunión perfecto todo muy rico La camarera q nos atendió muy amable en todo momento Gracias por todo