阿斯圖里亞斯Lavadero Barrio La Barcena附近酒店

The hotel as a whole is a beautiful place in a wonderful location. The first impression was great. Friendly and welcoming check-in. However, once details come up and they are not resolved, it becomes annoying. Rooms lack basic amenities like tissues, cotton buds, cotton pads, nail file (amenities that are standard in a 5 star hotel). The same room types, which cost exactly the same per night, differ in the amenities that are available in some and not in others. We have 3 rooms of the same category. For example, there is full body mirror in room 203. But a mirror in room 202. (Same room type.) There is a long full-length mirror in 203 and 103 and there is none in 202. There is also a coffee maker in 202 but not in the other 2 rooms.. these are small insignificant details. The biggest problem is not the lack of amenities but the lack of attention because there is not enough staff. It's really a ”one man show”.... In the F&B areas. At the reception... no one answers the phone when you need reception and the coffee at breakfast only comes after breakfast has already been served... feel sorry for the poor staff, they are overworked. However when you need something done in the room... you can call and call, they might apologise but no other solution is given other than a room move. Which on a holiday is not very practical. The bathroom blinds in room 202 are damaged, no one even tries to fix it. In room 203 the windows do not open (faulty) maintenance does not check the condition... only solution is a room move... it would be nice for at least a gesture of finding a solution... I hope the people in charge read this because the place is beautiful, it has a lot of potential and it would be nice if other future guests could enjoy it and not be annoyed by small details that add up and become a burden during the stay.

我們在這裏住了一晚。酒店由著名建築師卡拉特拉瓦設計,從外面給人留下了深刻的印象。房間很大,牀和枕頭很舒服。服務友好而高效。價格包含驚人的早餐。外面的結構顯示出磨損的跡象,可以觸摸到。房間本身有一些磨損的跡象,但沒有影響我們的住宿。

Have no hesitation in staying here whilst visiting Oviedo. Modern building with fantastic staff who are very proud of their city, they are extremely helpful in advising god places to visit, eat and drink so that you can fully appreciate this lovely city. Comfortable bedroom , good reception areas and underground car parking. Would definitely stay here again on our next visit.

Firstly the reception staff were extremely friendly and helpful! And that isn't the case in all hotels! We felt very welcome. We were even offered a kettle and hot drinks making stuff - without us having to ask! We were given good advice about where to eat in town. The underground carpark is easily accessed and easy to negotiate, once we knew where we were going! Lift access directly into the hotel. Our room was clean and very spacious. Plenty of storage space and everything that should be in a hotel room was there. Breakfast was very adequate, although I didn't sample the cooked food. The waiting staff were polite and very helpful. Access to the city was easy, and although I think we would be challenged to be able to walk to the cathedral in 10 minutes (as advertised somewhere!). Allow at least 15 minutes, plus a couple of hours ”shopping time” on the way! The old parts of the city are interesting with little squares and occasional markets to be explored. What else is there to say? Very good value for money!

Hemos estado alojados de sábado a domingo. En la habitación sólo estuvimos a la hora de ir a dormir sobre la 1.30 de la mañana, momento en el que percibimos un fuerte olor a tabaco que provenía tanto de almohadas como de sábanas, así como una mancha de ceniza en la sábana bajera. Por la mañana le comunico el problema a la chica de recepción, que me dice que tendríamos que haber dicho algo a la 1.30 de la mañana y se nos habría cambiado de habitación, a lo que yo contesté que desconocía que eso se podía hacer a esas horas intempestivas. Al lo haber ningún responsable la única solución es no cobrar el parking, y me dicen que si mando la foto de la sábana alguien se pondrá en contacto conmigo para darme una solución a mayores. Nadie se pone en contacto y vuelvo a insistir y la respuesta que se me da por parte de gerencia es que no hay solución que dar ya. Hemos pagado por una habitación que no estaba en condiciones. Vaya servicio de limpieza. Y vaya forma de dejar contentos a los clientes. Ya sé a dónde no volveremos cuando vayamos a Oviedo. Tampoco al sercotel ciudad de Oviedo, que es lo mismo.

超級好服務,特別是因爲它們有24小時的接待機,這很棒,因爲有些航班有好奇的入住時間。 另外,第二天(下午23:30)他們爲我準備了個麪包,因爲我沒有食物,它正走到中間,如果你開車,停車場就很大了,我肯定會重複 :)

Comunión Un día para la niña especial y no falló Todo perfecto desde la llegada hasta el final Camareros siempre atentos a todo Sesión vermut con pinchos cada poco El menú de la comunión perfecto todo muy rico La camarera q nos atendió muy amable en todo momento Gracias por todo