阿斯圖里亞斯Montefurao附近酒店

酒店本身非常漂亮!工作人員非常包容和愉快。值得注意的是,餐廳的Lara Gonzalez總是有一個令人難以置信的美妙微笑,並確保每餐都完美!她是一顆寶石!我們訪問的唯一缺點是:房間,沿着酒店道路一側,由於路過的汽車,卡車,公共汽車等不斷的車道噪音,令人不舒服,這不僅是一時的煩惱,而且是整晚的煩惱。睡眠非常困難。我強烈建議在酒店的另一個位置的房間。接下來,水療服務,即按摩,留下了很多不足之處。我試圖預訂更深的組織按摩,但工作人員沒有預訂,而是建議進行lomi lomi按摩。當我回復他們的電子郵件時,並表示我更喜歡不再可用的深度組織按摩。我繼續要求治療師提供堅定的按摩,但體驗沒有改變。無論如何,這是一個令人愉快的放鬆按摩,儘管不是我所尋求的。爲了使體驗更糟,水療中心在按摩區有難以忍受的強烈下水道氣味,這非常可怕,是任何放鬆的主要干擾。我會再次預訂酒店,但要求另一個房間,遠離道路,我永遠不會再與他們預訂任何水療服務。

The hotel as a whole is a beautiful place in a wonderful location. The first impression was great. Friendly and welcoming check-in. However, once details come up and they are not resolved, it becomes annoying. Rooms lack basic amenities like tissues, cotton buds, cotton pads, nail file (amenities that are standard in a 5 star hotel). The same room types, which cost exactly the same per night, differ in the amenities that are available in some and not in others. We have 3 rooms of the same category. For example, there is full body mirror in room 203. But a mirror in room 202. (Same room type.) There is a long full-length mirror in 203 and 103 and there is none in 202. There is also a coffee maker in 202 but not in the other 2 rooms.. these are small insignificant details. The biggest problem is not the lack of amenities but the lack of attention because there is not enough staff. It's really a ”one man show”.... In the F&B areas. At the reception... no one answers the phone when you need reception and the coffee at breakfast only comes after breakfast has already been served... feel sorry for the poor staff, they are overworked. However when you need something done in the room... you can call and call, they might apologise but no other solution is given other than a room move. Which on a holiday is not very practical. The bathroom blinds in room 202 are damaged, no one even tries to fix it. In room 203 the windows do not open (faulty) maintenance does not check the condition... only solution is a room move... it would be nice for at least a gesture of finding a solution... I hope the people in charge read this because the place is beautiful, it has a lot of potential and it would be nice if other future guests could enjoy it and not be annoyed by small details that add up and become a burden during the stay.

We have been coming to Spain for over 27 years and during this time we have stayed in some good hotels and some where we have questioned the 5 star rating. Our tour of Northern Spain concluded with 2 nights in Palacio de Luces which is possibly the best hotel we have ever stayed in across Spain. There has clearly been huge inves**ent across all areas. Our room was immaculate and the quality of furnishings surpassed many of the 5 star hotels we have stayed in. The views from the public areas are stunning,made more impressive by the floor to ceiling glass screens. We would normally dine out but having sampled the restaurant on our first night we rebooked for a second night. The food was superb and the staff all took real pride in delivering great service. Last but not least the spa area looks like it was built yesterday. It is immaculate, peaceful and a wonderful addition for guests tired after a day exploring the local towns which are very hilly! ( comfortable shoes are a must). Thank you to all the wonderful staff. Your hotel is an absolute gem which we are delighted we stumbled upon.

在這裏住了2晚 旅舍位於歷史悠久的奧維多中心中心,距離繁華的憲法廣場和奧維多市政廳只有一條街。旅舍距離城市的主要巴士和火車站步行約15分鐘,一旦我找到通往市政廳的道路,很容易找到。入住非常簡單,因爲旅館要求我在線入住,所有接待需要的是我的護照來確認我的身份。我在旅館周圍被展示,包括廚房,公共區域,當然還有宿舍。宿舍是一間四牀宿舍,有2張雙層牀和一個帶廁所,淋浴和浴缸的套間浴室。淋浴和廁所效果很好。鋪位是木架品種,雖然相當堅固。儘管我的雙層伴侶有點夜貓子,但我仍然睡了2晚。牀墊是某種厚的泡沫,真的很舒服。蓋子很厚,我要求多加一條毯子。雖然很冷,但毯子下仍然感覺溫暖舒適。提供早餐,主要包括穀類,吐司和攤,茶和咖啡。沒什麼花哨的,但適合入住的價格。廚房和充足的餐具以及烹飪設備,客人也可以用於烹飪。旅舍還位於兩層,樓上還設有房間,廚房和露台。在一年的這個時候太冷了,無法使用,但我確實在上面徘徊,它有一個可愛的市政廳景色。旅舍,房間和浴室在我整個住宿期間都保持乾淨。工作人員很棒,友好和樂於助人。他們有很多信息可以做,在奧維多和週邊地區看到。我會毫不猶豫地再次入住綠色旅館。

Para ser un hotel 4 estrellas, no está a la altura. Habitaciones pequeñas, mobiliario muy estropeado. Primera vez que paso frío en un hotel, en febrero y la cama sólo con sábanas y una manta fina en el armario por si tienes frío. La calefacción no funcionaba. Camas incómodas, se notan los muelles y sólo disponen de una almohada baja, sin posibilidad de tener dos tipo de almohada según el gusto. Y juntan dos camas para hacer una de matrimonio pero sin frenos por lo que se separaban una de la otra. Desayuno cutre, no quedaba casi de nada y tampoco reponían con frecuencia, zumos de bote, café aguado. Si tuviera menos estrellas no estaría mal pero el nivel que dicen tener, no lo tienen por ningún lado.