the staff is very helpful and lovely but processes are very slow in reception. It takes a long time to check in and a very simple check-out (room was paid upfront) takes very long time.
Wifi is much much too slow for a modern hotel.
Hotel pools should be heated. It would add a lot to the overall experience.
翻譯
Verified traveler
2022年8月28日
Definitely NOT 5 star. A bit dated from reception to room. €20 per visit to use the gym in the spa area however can use the minimal and very poor standard gym at the indoor pool (most machines don’t work!). If late flight on the way home only way to shower is in public areas with no privacy ( unless you want to pay half the daily room rate for 30 minutes use). Public areas are dirty which is shocking especially during covid times. Breakfast at very best average. Reception manager (?Pedros) very poor customer service. Would not return.
翻譯
Ioanna
2022年8月28日
Very nice hotel with two great pools (salt water and regular it’s own cute beach right in front of the property. We had a nice view and the room was very clean and accommodating. The included breakfast was incredible with many options. Staff was very helpful.
翻譯
Tresa Sherin
2022年12月19日
On the whole a wonderful stay except for the doorman standing at the entrance. He should stop interfering in the guests business and also didn’t help with the luggage while checking out
翻譯
Maha
2022年6月19日
It was good but they did provide the free bottle of wine i was eligible for since im a gold member of ********** eventhough i asked for it.
翻譯
Annette
2022年8月1日
Pool service too slow
Breakfast was not very interesting
Waiters slow and not attentive
Reception was very good.
Location very good
Room was ok