富豪公寓(Regal Residency)

Manager Gary went out of his way consistently to make sure our needs were met. He was friendly and courteous and we felt safe staying in the motel. The rooms are updated and spacious and had everything we needed. We are international visitors vacationing in New Zealand and were in Auckland twice between traveling between different parts of the country- we chose to return to this hotel the second time too.

Would not recommend this place Disappointed with room and room service Kitchen ill equipped , had only a small frying pan . Couldn’t even boil an egg and took until Day 3 to provide one small saucepan ! Sheets never changed despite staying over 2 weeks and towels only changed twice .Visitors laundrette was very scruffy preferred to go to public laundromat!

Photos are deceiving the property needs a good clean and the yard needs lots of work, my bathroom vanity white surface had a long black hair lying on the top of it, I don't have long black hair, and the entrance way Lino floor was sticky. Looks like a homeless motel now as a morning scrap erupted with what looked like long term whanau. never again

We are grateful to Regal Residency for accommodating us last minute when my husband and I tested positive for COVID-19 and had to cancel our flight home. We had no backup accommodations for our 7 day isolation but Regal Residency took us in. Not only did they provide us with a large room to isolate in (bedroom was separate from living room), but the manager even gave us some fever reduction medication upon arrival. They were warm and accommodating to our needs while we stayed there. We are grateful to the management for our time there.

This place is in desperate need of a renovation. It’s being held together by positive vibes & duct tape (literally). Also needs a thorough clean. We went out to get some drain cleaner as the smell was terrible and it didn’t do much unfortunately. The highlight would be the staff. They are extremely friendly, helpful and very busy. I’m sure they’d love an extra set of hands.

The room was spacious and clean, however there was a lingering smell of cigarettes in the lounge area. The tea, coffee, sugar provisions were minimal, this was disappointing for the price. The staff were friendly, helpful and accommodating.

Not very clean. No sky. Not worth the money. Broken toilet handle. Taped up bits and pieces around the room. Not impressed with the standards of cleanliness.

Most uncomfortable bed ever. It felt like lying on concrete. Stairs to ground level were outside and felt dangerous in the rain. But hosts were friendly and carried bags up and down stairs for me. Good big fridge.