來自住宿之回應: Kia OraThank you for taking the time to share your feedback. I am pleased to hear you found the room comfortable and had a positive experience with our reception team.However, I am deeply concerned by your comments regarding the service in our restaurant. We take allegations of discrimination very seriously, and I want to assure you that this is not in line with our values or the standards we set for our team. Every guest, regardless of background, should feel equally welcomed and respected.Your experience has been shared with the restaurant team for urgent review and follow-up. We appreciate you bringing this to our attention and truly regret that your dining experience did not reflect the level of hospitality we aim to deliver.We hope to have the opportunity to welcome you back in the future and provide the warm, inclusive experience all our guests deserve.Warm regardsRoma PatelHotel Manager
來自住宿之回應: Kia OraThank you for your wonderful rating. We are thrilled that you loved your stay with us at Sudima Auckland Airport. We look forward to welcoming you again in the future.Warm Regards,Roma PatelHotel Manager
訪客
精品特大床
入住日期 2025年10月
商務旅客
34則評價
10/10
傑出
發佈於 2025年11月5日
很好,乾淨距離機場近。就是沒有拖鞋,如果有拖鞋就更好了。
來自住宿之回應: Kia Ora,Thank you for sharing your experience, and we hope to see you again in the near future.Warm RegardsRoma PatelHotel Manager
訪客
精品特大床
入住日期 2025年12月
與好友旅遊
1則評價
9.5/10
優秀
發佈於 2026年1月26日
不錯,比較方便,樓下餐廳味道也不錯,推薦
來自住宿之回應: Kia OraThank you for the amazing rating. We look forward to welcoming you again in the future.Warm Regards,Roma PatelHotel Manager
來自住宿之回應: Kia OraThank you for your wonderful rating. We are thrilled that you loved your stay with us at Sudima Auckland Airport. We look forward to welcoming you again in the future.Warm Regards,Roma PatelHotel Manager