This hotel is a REAL SCAM!!!! I booked two rooms for 2 nights so in total 4 nights for a total price of ~ 260€! Unfortunately all germany is on strike and my flights were canceled as the airport is closed! I asked to rebook for 3 days later but they told me is not possible and that i will lose all the money as on that day the hotel is fully booked and my rate is non changeable as this is not a “good reason “!!! A natiknal strike is not a reason ????? Also finally the owner find 2 rooms available but for the price of 365€ per night per room!!! 6 x the price!!!! This after they said they are fully booked! This is the biggest scam and joke i ever heard! SHAME ON THIS HOTEL! I told them to keep the money as i dont want to stay at this hotel!
對於想要捕捉奧格斯堡城市風采的旅客來説,奧格斯堡萊昂納多酒店是一個理想的選擇。Augsburg-Oberhausen位於距離該酒店大約800m的地方。著名的景點Eishockey Museum、Mazda Classic - Automobil Museum Frey和Gemeinschaftspraxis für Logopädie Oberhausen均可步行很短距離到達。客房內的所有設施都是經過精心的考慮和安排,包括房內保險箱和空調,滿足您入住需求的同時又能增添家的温馨感。服務人員會提前為您準備好咖啡壺/茶壺,以滿足您的飲水需求。倘若您在忙碌的一天後想在自己的客房內放鬆,提供吹風機的客房浴室是不錯的選擇。酒店設有酒吧,您可在這裏放鬆身心,享受貼心的服務。旅客想要在自己的房間邊聽音樂邊享受美食,衹需呼叫送餐服務。倘若您覺得酒店的餐飲服務無法滿足您的需求,附近的Berghuette(德國菜)、Restaurant August(法國菜)和maximilian°s(德國菜)不妨可以試試。酒店提供的健身室對於那些想要健身的旅客來説是一個好去處。酒店配備有會議廳和商務中心,可供旅客使用。提供乾洗服務,為您的旅途省心。
訪訪客2023.09.09
I arrived early and parked in the garage below the hotel. The room was already available so they let me check in. I think the Leonardo Hotel is fairly new. Everything was quite clean and fresh. You need your room key to activate the elevator to go to your floor. I thought this was very clear but so many of my fellow guests were confused and I had to explain. Perhaps this would be better clarified during check in. Through helping other people, I also found out that the key only works for your floor and you can't access other floors. During my three night stay, I rode the elevator with quite a few confused people. There is bottled water in the room when you check in and it's complimentary. In the bathroom, the soap, shampoo and body wash are all one bottle/formulation. There is no conditioner. I didn't have the breakfast at the hotel but I did have dinner at the restaurant one night. It was good but I thought it was funny that I tried to order beer and they were out of a lot of it, as well as some of the menu items. The kimchi and hummus were delicious, and the signature drink was very interesting. My colleague and I needed a place to work on our computers one day and this hotel doesn't really have common/lobby space in which to do that because the restaurant area is closed outside of mealtimes. We sat in one of the conference rooms but a staff member chased us out. That's one improvement that I think this hotel could make (a place to sit and work and plug in a laptop), especially because it seemed like we were not the only business trip people there.
In October 2022 I made a reservation for a hotel room for the end of March 2023 through the hotel's website. Due to various constraints, I wanted to cancel the reservation not before I sent an email to the hotel to check if this was possible, I did not receive any response from them for weeks. After I canceled the reservation, I noticed that I was charged for the reservation, when I contacted the hotel again, it was explained to me that the reservation I made was not a refund and therefore I would be charged the full amount. When I asked to return the original order, I was told to make a new order from scratch and pay again... I am appalled by the manner in which the hotel which is part of a large chain tries to make money at the expense of tourists without consideration and derogatory treatment. It's not the money, it's the feeling you get out of it. shame on you.
Zentral gelegenes Hotel, mit einfacher, aber sauberer Ausstattung. Das Dusch/WC ist sehr klein aber ok. Das Frühstück ist auch vollkommen ausreichend. Für den günstigen Preis, für ein zwei Nächte vollkommen in Ordnung. Parken ist im Parkhaus daneben für 5€/24Std. möglich
對於想要捕捉奧格斯堡城市風采的旅客來説,道瑞特安德康格瑞薩樂奧格斯堡酒店是一個理想的選擇。酒店地理位置優越,駕車至奧格斯堡機場僅需8km 。旅客們會發現猶太教堂、沙茨勒宮和馬克西米連博物館距離酒店都不遠。酒店佔盡地理之宜,Textil- und Industriemuseum、Parktheater和MAN Museum離此都很近。酒店為您在客房內配備了房內保險箱、空調和衣櫃/衣櫥,所有入住的客人均可便捷的使用。服務人員會提前為您準備好咖啡壺/茶壺,以滿足您的飲水需求。在空閑的時候,去酒吧喝杯飲品放鬆一下是不錯的選擇。如果旅客想在自己的房間舒適的用餐,酒店可提供客房服務。相信按摩室周到的服務和健身室一流的設施,會讓您擁有別樣的體驗。酒店的會議廳和商務中心將熱情的服務與專業的素質完美地結合在一起。酒店提供的乾洗服務,讓您的旅途更加方便。
Das Hotel in der Nähe der Messe macht einen guten Eindruck. Wenn man nur übernachten will und keinen Komfort erwartet ist man hier richtig. Die Zimmer verfügen über Betten und Bad mit Dusche. Frühstück kann zugebucht werden. Allerdings steht der Preis nicht im Verhältnis zum Angebot. Jedoch haben wir kein Café in der Nähe entdeckt, so dass wir das Frühstücksangebot nutzen mussten. Beim Personal schaut es etwas anders aus. Als wir angekommen sind, wurden wir freundlich empfangen und bedient. Am Tag danach, war anderes Personal da, welches nicht mal guten Morgen sagen konnte und ziemlich überfordert wirkte, den kleinen Frühstücksbereich in Schuss zu halten. Was angenehm war, ist der kostenlose Hotelparkplatz. Alles in allem, zum übernachten in Ordnung, wenn man keine Erwartungen hat.
對於想要捕捉奧格斯堡城市風采的旅客來説,Holiday Inn Express 奧格斯堡是一個理想的選擇。在該地區觀光很容易,Textil- und Industriemuseum、Vogeltor和Jakobertor都在酒店附近。閑暇時間在酒店的酒吧喝上一杯,必定是您休憩放鬆的好選擇。如果旅客願意,酒店可以提供滿足需求的客房送餐服務。倘若您覺得酒店的餐飲服務無法滿足您的需求,附近的Berghuette(德國菜)、Restaurant August(法國菜)和maximilian°s(德國菜)不妨可以試試。酒店提供的體育和休閑設施,旨在為旅客營造多姿多彩的住宿體驗。酒店配置有會議廳,定能滿足您商務活動方面的需求。酒店設有24小時前台諮詢服務,為下榻至此的您提供最貼心的行程安排。
War zwei Nächte allein in einem Zimmer mit Doppelbett; dadurch war es für mich geräumig genug. Viele Ablageflächen, einige Steckdosen. Gewöhnungsbedürftig: offener Kleider”schrank” und Fächer, aber für zwei Nächte und allein geht es. Personal freundlich, Frühstück gut. Verbesserungsvorschläge: Bei einem Aufenthalt von zwei Tagen bräuchten die Handtücher nicht gewechselt werden (außer, wenn gewünscht); und ein Übersichtsplan (wie in der Infostelle erhältlich) von Augsburg wäre ein netter Service - zumal das Hotel ja zentral liegt und vielleicht etliche zum Sightseeing kommen.