萬楓酒店及套房奧古斯塔華盛頓路/I-20

Coffee maker was broken, room had not been vacuumed in quite some time. I communicated the issue to the desk manager that morning along with a request for room service at 7am nothing had been done by 6pm when i returned. When i called to the desk about the issue the attendant i spoke woth was combative about my concerns. Maintenance was incredible. He was friendly switching out the coffee maker and made a point to wave me down to confirm that the replacement was working when i went down to the lobby to meet my delivery driver. His follow through and dedication made a huge difference in my experience. The two hour timer on the fridge is just insulting but thats a corporate call, a very poor one at that

Everything about my stay here was superb! The comfort and cleanliness of the room, the quiet (even with teenage members of a boys sports team next door), the morning's breakfast, the courtesy of the staff, the shower and water pressure, it all went smoothly. This is the way to manage a hotel. Thank you again for a wonderful stay!

The mattress on the pullout couch and sheets on the bed in the room were not clean. I visited the gym, there were no towels and no wipes to clean any of the machines. I went to the restroom across from the gym (7:30 am) and there was no toilet paper or paper towels to dry my hands.

Poitive,the room was clean,comfortable beds, hotel was quiet. At check i was just given the key nothing else was said by the receptionist. At 9.0am we went for breakfast and everything had been put away. I know i should have asked but normally they tell you the hours. The light between the beds did not work..The wall thermostat did not seem to work so I had to manually control the temperature on the heater Itself.I went to the desk to tell them but there was nobody there so i just left.

Property was conveniently located off I-20, but the actual entrance into the hotel was a bit tricky and not so well marked. Breakfast was standardly good, and well maintained. Elevator was slow going up/down and the floor was dirty, with wet floor sign inside for our entire 2 night stay, and only 1 of the 2 was in service. Pool was open, but didn't look like the leaves and dirt on the pool bottom had been vaccumed up at least in a few days. The fencing around the pool made it next to impossible to use any of the reclining chairs to lay out, and there were only a few of the chairs that did fit. In short, as a budget hotel, the place would be fine, but at almost $150 per night seemed quite a bit overpriced and undervalued. The one plus was the staff, which had a great attitude and were friendly at every interaction. Would probably look elsewhere for a place to stay on a return trip.

Very impressed with the friendliness of the staff, room cleanliness, bed comfort, shower size, hot water and pressure.

Front desk was kind and courteous. Hotel is well maintained and clean. Breakfast buffet good. Would recommend.

Wasn’t notified that house keeping was only provided every other day and had to go down to desk twice to complain about not getting clean towels before they notified me.

Property fairly new and clean, staff was great. One elevator wasn't working during our stay. Water pressure from the shower head was very low. Breakfast could have a bit more variety for the price they change per night.