奧斯汀大學區Residence Inn 酒店(Residence Inn Austin-University Area)

We planned to stay in Residence Inn by Mariott Austin – University Area from September 1 to 4, 2023. After only one-night stay and at the morning of Sept. 2, we found that the bed was full of ants, a terrible experience that shocked us. We immediately quitted the hotel. The terrible hygiene of the hotel made our labor-day weekend completely unpleasant and horrified.

The room was spacious, well equipped and comfortable, but had a few minor maintenance issues. Lights weren't working and the toilet ran. Although the hotel seemed to be in a nice area, several cars in the hotel parking lot were broken into and items were stolen. My car window was broken despite being parked right in front of the hotel and under a lamppost. The hotel staff were sympathetic and had alerted the Austin police, but were otherwise unconcerned. I did not notice any security cameras in the parking lot. Don't leave any bags or belongings in your car!

Set back next to a Home Depot the property is clean, the rooms large and staff nice. Restaurants close early (9pm) so late night nothing to do. Not walkable but not a bad place.

We had a great stay. The best/weirdest/favorite part? The elevator was always open and ready for me to head up to my room. Staff was friendly and the area was ideal.

It was comfortable. Nice breakfast, but a waffle iron would have made it better. Staff was friendly. The slope on the south entrance is pretty steep in places.

The staff are the NICEST! Will stay again when/if we get the opportunity.

Very nice- bed wasn’t the most comfortable for me, but my husband loved it. Great location. Solid breakfast

Enjoyed the variety of items at breakfast

Nice property Ventilation output too close to beds