奧斯汀植物園多美茵區凱悦嘉軒酒店(Hyatt Place Austin/Arboretum-Domain Area)

The room set up is great and it's spacious with a living area in the front unlike other hotel rooms where the bathroom is situated right there when you enter the room. The beds are comfortable to sleep in with soft pillows and sheets. The bathroom is separated from the sink which is outside the bathroom and it's a good thing and convenient when one uses the bathroom and the other person brushes her teeth or puts on make-up. Amenities are provided for convenience like a refrigerator, a coffee maker, and the awesome free breakfast.Their crunchy bacon is the best I have ever tasted in my life. My only negatives are: the ac is louder that normal the towel rack is too high for me being a short person. I suggest you install a lower towel rack and hanger on the wall beside the one that's already there. The iron placement is high for my reach as well. Make it lower of maybe provide a foot stool. But overall, it was an awesome stay in Hyatt, Austin, way better than MGM in Las Vegas, I'm telling you. I'm not kidding.

I'll start with the positive, Nice Area Semi friendly front desk staff Clean room Good enough breakfast. We were placed in Room 315, right across from from elevator so lots of dings throughout the night. The AC is right next to the bed and is SUPER loud. I could not sleep comfortably with the air blowing directly on me and the noise was just too much. I had a migraine from it the entire time I was there. Not sure why hotels put the bed right next to the unit. I dont know if it was just our room or all rooms. I usually have a great experience at Hyatt Place both domestic and international and this had been my worst. Breakfast was ok, first time at a Hyatt property that we had paper plates, cups and plastic utensils but I guess thats due to covid. Kitchen and housekeeping staff do not have a smile on their face, just blank stares....weird for me cause i always smile at people once our eyes meet. I would have loved to give a better review but it was just too noisy for me and with a hectic life, i was looking forward to catching up on sleep which I didnt get.

Pros: rooms are spacious. Air conditioner worked well. Cons: very limited plugs around the bed for phone chargers or medical devices like a cpap. The whole room only had two small wire baskets as trash cans. No place to despose of liquid type foods like the oatmeal from breakfast. No trashbags were given. The television was not a smart tv. There was an option to use chromecast. But it requires logging into their limited wifi unless youre a premium member. The hallway felt like a sauna. The "free breakfast" comes with a $50.00 a day "convenience" charge at check in. Two ice machines for the whole building located on the 3rd and 5th floor. Bring bottled water unless you want to drink out if the bathroom sink tap water. We will not be returning to this property.

Super easy check in with wonderful customer service. Room with nice and comfortable and clean. The AC worked amazing which is a huge deal to us!! Will definitely stay here again and we’ve stayed at a LOT of hotels in Austin. I rarely do reviews but this was a great experience!

This hotel is our go to stay when we visit family in Austin. This time, I was disappointed in the room. Usually there is an l shaped sofa and large ottoman/coffee table, plus a side table next to the sofa. This time, there was one small sofa, one small ottoman, and no other place to sit or put anything. Seems like they had taken several pieces of furniture out of the room. Thankfully we were only staying one day, and I know that seems petty, but it did affect our comfort somewhat. Just not up to the standards I am accustomed to when staying there.

Window unit AC made alot of noise every time it turned on. Appeared to be some mechanical issue. Breakfast area very small. Very crowded. Not designed to handle so many people. Limited seating. Staff could not keep up with replenishing supply.

Muy agradable, limpio y personal muy servicial