德里斯基爾酒店 - Hyatt臻選酒店(The Driskill in the Unbound Collection by Hyatt)

Check in was a nightmare. They told me the room wasn’t ready, but they gave rooms to the next 15 people while I sat there for 2 hours! Just reassign me to a room that was ready - I just needed a room with 2 double beds No maid service was provided - glad I was only thefe 2 nights

Beautiful historic hotel in the heart of Austin. We enjoyed our stay overall but the nightly cost plus list of fees and tipping are getting out of hand for the level of customer service in my opinion. The $60/day valet takes at least 20 minutes to gather your car so expect a long wait.

I enjoyed the stay! Everything was beautiful. Just a little terrified on how haunted the 5th floor is, which is where my room was upgraded too. Everything was fine, but encountered a lot of paranormal activity around 12-3am! If you’re into the spooky stuff, it was cool! I enjoyed the stay, it made it work for the Halloween Weekend! Beautiful everything! Great service! Love the history of the hotel!

I was expecting A LOT more based on the price of the room. It was dingy, with stains on the curtains and lamp shades. There is a drastic difference between the lobby area and the rooms which is quite misleading. The bar area is always fun, the food was good, and there was a live band which is always fun and is usually the reason I go there. This was my first (and last) time staying overnight. I wish I had thought to take pictures.

The property building was good. The room amenities were lacking. The couch/love seat was old, dirty & very squesky. The support springs were very squeaky. The bed was very squeaky. Old style bed frame and springs very squeaky. The room coffee maker & coffee units were not displayed but were hidden inside a cabinet. The TV was mounted above the cabinet which was set too high. It was mounted at a comfortable level for a 6 ft. 10 in. NBA player, not for the average person which is 5 ft. 10 in. to 6 ft. 2 in. All the staff were excellent. Y'all really need to update all the furniture throughout the hotel but especially the bedding furniture.

We reserved. Deluxe king city view and upon arriving they had given our room to someone else and we were “downgraded”. Check in is at 4 and we checked in at 4:30. Ridiculous

I booked a room through ********** and was confirmed. When I showed up after a late flight to the hotel, they had overbooked and didn’t have a room for me and sent me to a different hotel. Worst experience after a long day of travel.

Hotel interior was amazing Outside a block or two away was very unsafe and dirty . Housekeeping service was very poor , especially for price of the room .

Hotel é absolutamente incrivel. O staff é maravilhoso e super cordial. Eu não poderia recomendar mais esse hotel. Amei