北奧斯汀/技術嶺TownePlace套房酒店(TownePlace Suites Austin Parmer/Tech Ridge)

Great service

We liked the area since it was quiet and safe. The cleaning crew weren't very nice though during breakfast. We were told breakfast was served until 9:30am but at 9:15am the breakfast crew were closing everything down around us as we were serving ourselves. One of them told me in Spanish that they were trying to eat themselves with other workers on tables. We were literally up serving bagles and she turned off toasters and closed the cheese and butter bins around us. That is extremely rude especially when im the guest paying to stay here.

When I booked the room, the reciept clearly stated that everything is included and I will only pay an additional 2 dollars and some change when I check in at the hotel. However, we were charged for daily parking. The rate was not much, only at 3 dollars and some change per day but I do not like the fact that this fee is not communicated upfront at the time of the booking. As for the stay, it's just a typical Marriott chain, nothing really stands out from here.

Everything was great except at breakfast,may be time to get a new waffle machine…everyone who made a waffle it ripped to pieces coming out even after using the spray..usually everyone goes for the waffle machine…other then that we would revisit if needed…

I highly recommend this hotel. It’s very close to Dell’s Parmer South campus. It has super quick access to I-35 but it’s far enough away from freeway noise. The room was nice and the bed was perfect. Hotel staff was friendly and helpful.

The last time we stayed at this property was much better. This time, I will describe the facilities in one work: Broken. The elevator on our side of the building was: BROKEN One of two laundry washing machines: BROKEN The hot water on the other laundry washing machine: BROKEN The scale to weigh packages for FedEx to come pick up for delivery: BROKEN The card FOB on our room door for 3 days: BROKEN When brought to the attention of staff, they did not seem to care. Please do yourself a favour and stay somewhere else. This property is: BROKEN. I wont be staying here again: EVER

there's no water fountain in the hotel. not even in the gym. When I ask the staff to turn on the water dispenser from the breakfast area, they said they were not supposed to. I spoke to the hotel GM, he said he would inform the staff. The same day, the staff refused to let me have access to refill my water bottle. This is Austin where the daily temperature reached 108. The last day we were there, 7 cars were broken into at the parking lot when the hotel charged a daily parking fee.

Property was close to Austin and Round Rock. The only thing that stood out was the carpet and bottom red bed cover looked old in the room. The kitchen inside the room was very nice and clean.

The alarm on the thermostat in the room went off all day and every day without anyone at the hotel unable to resolve. So we got minimum rest and it was very aggravating. Won’t be going back there due to the inconvenience.