We have stayed at this hotel before although about ten years ago.We previously found this hotel very comfortable and accommodating and although when we walked into the hotel it felt as if we had never left. the service we received was quite poor and it felt as if the hotel shouldn’t have been open with the front doors closing at 8pm each evening.We booked a superior room which we had to have it ratified because it was extremely small and the furniture very dated and the bathroom was very claustrophobic.We wanted dinner on the Saturday evening and went down tto the restaurant only to find it Closed and when we enquired was told NO COOK not impressive.All in all a very forgettable experience and one certainly we will not be returning to the Bristol hotel.