Convenient and comfortable. Staff were very helpful especially Marco. Recommend places to eat and was friendly. Room was clean and car park right under the hotel. Breakfast was busy and only one toaster for all the guests isn’t nearly enough.
Sehr chaotisch, Personal weiß untereinander nicht die korrekten Abläufe…trotz dreitägiger Buchung wurde ich mehrmals aufgefordert das Zimmer zu räumen. Immer wieder Entschuldigungen und danach wurde ich wieder aufgefordert, das Zimmer zu verlassen.
Beim Frühstück 4mal von unterschiedlichem Personal nach meiner Zimmernummer gefragt.
Sauberkeit Badraum befriedigend.
Garagenreservierung eine Katastrophe…Einlasskarte funktioniert …soll 25,00 € bezahlen für reservierten Parkplatz, der letztendlich dann besetzt ist und trotz Einlasskarte soll man klingeln, damit die Schranke geöffnet wird.
Rundum der Aufenthalt war mangelhaft…zuguterletzt musste ich abends an der Bar von mehreren Gästen Beschwerden anhören, das letztlich meine Erfahrung nachhaltig bestätigte!
Back from a 3 night stay at the Brenners. As always everything is perfect and the winter atmosphere is hard to beat. Pre stay inquiries are efficiently dealt with. We were upgraded to a beautiful junior suite with nice welcome amenities. Etro toiletries are correct but I missed the Brenners branded toiletries and their scent. Breakfast buffet is among the best I’ve experienced. We also had cocktail and dinner at Fritz & Felix which we love. Gym, pool and sauna are amazing. All the staff we interacted with was professional as usual and charming. Special thanks to concierge Merlin who helped us with our flight and limo transfer issues and tried its best to offer the best possible solution. I have heard there is a renovation soon of the main building. I really hope it maintains its aesthetic and character!
Nothing royal about this dated hotel. The reception area has an awful drainage type smell, there was a whistling sound in our room - not sure if that came from the radiator or the plumbing. We were too tired from our hikes to bother complaining but if you are a light sleeper like us, it is something that can ruin your sleep. Even the bread at the breakfast buffet was dry! The location itself is in a purely residential area and the views from our room was that of two skips below us and the roof of a massive moss covered house at eye level. You can see the hills in the distance, beyond all the other roofs. Ten minute walk to the city center. The staff were really sweet and always smiling, and the hotel has free parking on site - two saving graces of the hotel. We did not do our research but I am sure for the price we paid, there would have been better options available.
MMarina MandarinaУдачно расположен номер. Отличный вид из окон на красивую маленькую площадь. Есть лифт. Есть кухня и гардеробная.
Минусы: все батареи завоздушены. Мы включили все, но работала только одна. Номер прогрелся только на второй день. Первую ночь было очень холодно- просыпалась с ледяной кожей рук и лица)) Нет вай фая. На ресепшене просили, сказали, что пароль у двери на стене, но его там нет) Ресепшен находится в другом отеле, что усложняет поиск. Если бы не хозяин соседнего отеля, который отвел нас на ресепшен- не догадались бы. Ресепшен находится в отеле по диагонали на площади- там, где самое большое уличное кафе.
訪訪客Hôtel pratique car au centre ville mais pas de parking ! Il faut obligatoirement aller dans un parking du centre ville à 20 euros la journée Personnel pas aimable ! Petit déjeuner ordinaire mais correct. Nous avions demandé un grand lit et nous en.avons eu 2 petits : pas grave en soi mais pourquoi demander alors ?