我們最近在 Lee Boutique Hotel 住了一晚。飯店位於碧瑤市的頂端,遠離市中心的喧囂,為您提供一個安靜的休閒場所,但這意味著它距離大多數主要景點都有點遠。
住宿本身很基本——適合短期住宿,但沒有什麼特別之處。然而,入住和退房流程仍有待改進,因為接待速度太慢了。
總體而言,對於那些尋求在碧瑤尋找更僻靜地點的人來說,這是一個不錯的選擇,但也有一些地方可以改進,以提升客人的體驗。
Big spacious room, 20-30 walk to mines view and Good Shepherd, 15-20 walk to Wright Park and The Mansion. The facilities are quite old but still ok. Limited breakfast option but also not bad. Great and courteous staff. The only negative side, our quadruple room is in level 1 facing the main rood so when cars pass by especially at night, it’s quite noisy.
We requested the changes in our booking through Ms. Katherine Perez last Saturday, 18 May 2024. We informed her that since my sister and her husband confirmed to join us , hence we requested for the revision of our reservation. We told her we saw the ad that costs P7,500 in one room and we would like to avail that promo. She assisted us for the booking and informed us that we will be paying additional amount of P3,375.00 which we agreed to pay upon check in. She only emphasized to us that we can no longer avail for the privilege discount of the seniors since we are already availing the hotel''s promo. She even sent us an email as proof of the balance amount we have to settle.
However, when we arrived at the check in counter, they are already charging us extra for the 4th person which is not what was discussed to us by Ms. Perez. In the end, we are at the losing end and just have no choice but to pay because she was not allowed by Mr. Cabajar, Assistant Front Office Manager to speak to us to give clarification about the matter.
There's no problem for us to pay the right amount as long as it is properly disclosed with us in the beginning .
It is even our wedding anniversary that we chose your hotel for us to celebrate and unwind. We didn't expect that we will be disappointed in a way. Where is the saying that I just hope no more client/patron would ever feel the same way.
訪訪客It's our third time in this place and we were in a good room location for this visit. That gave us a very peaceful sleep during the night. And as always, cleanliness and friendliness of staff is present that is why we come back. Appreciate that we were allowed to check-in an hour earlier. Thank you!
MMaria KrizzaVery accommodating staff. We had a wonderful birthday celebration of our mom thanks to them.
Limited choices of breakfast though.
Our hot water is not working. Called them 2x to fix which they attended swiftly but the problem remained unresolved.
訪訪客Location is at Camp John Hay area which may walk around nearby. But the car parking not connecting with hotel and need to park in the outdoor parking lot opposite the hotel.
Serve welcome drinks during check in which is appreciated
Room with hairdryer and ceiling fan, but ceiling fan not strong enough. Room and toilet have some musty smelling
Suggest to have USB socket ports at the bed side would be more convenient
Cleanliness is so so, after using the balcony table for dinner, housekeeper only cleaned up the garbage but did not wipe the table during make up room
Front desk are fine, but requested higher floor which not accommodated and was informed fully booked.
訪訪客I thought I had booked the newer hotel, but when I got there, there were two hotels, the Hotel Supreme, old and new (not so new). We got there around 10 pm and felt hungry. There's no open store or restaurant nearby, but luckily, there's available grab food delivery. The Hotel looks old and dark, but the area is clean. The room is suitable for two people, but the lighting is dark. It's clean, and the price is right. I requested an additional bed since another person would stay for one night; I paid 500 pesos. There is a complimentary breakfast for two, and you must pay 200 for an extra person. My other friend stayed only for one night, which I mentioned to the helpdesk. When I called the helpdesk, I requested to pull out of the bed and told her that my friend would not stay anymore and was unsure if they would charge us (another 500 for an extra bed) for another night if they did not pull it out. The helpdesk told me that we would need to pay since the checkout was only at noon. They should have informed us if this is the protocol for additional beds. What if the bed will stay in our room for four days? I will be charged 2000 pesos since the extra bed has yet to be pulled out. Anyway, it was a good stay. The service crews are approachable, and they clean the room every day.