碧瑤 - 埃爾西利圖酒店的評論

Stayed here one night and found it quite comical. There were 7 staff when we went for dinner but they weren’t doing anything. No one cleared our plates after dinner despite so many people - i actually had to put them on the next table! Food was quite good but didn’t stand out. There were no tables set at breakfast- we had to get everything ourselves. They could have at least put cutlery on the tables! Again - loads of staff hanging around but doing nothing. I had to ask for a tea bag - first hotel I’ve been in that didn’t have any. It was entertaining if you could manage not to get frustrated!

Overall - hotel is old, needs refurbishment. Breakfast buffet - ok, acceptable and food there - we had lunch - is reasonably priced and serving is good. Staff - restaurant, front desk, security - very good and commendable. They even have free coffee after 10pm at the front desk. Room - basic, no fridge in our room. They provide small soaps and shampoo but personally - you may need to bring your own toiletries - soap, shampoo and NO facial tissue provided. SECURITY in room is questionable because the main door lock - CAN BE OPENED. We were shocked and discovered when we came back to the hotel after a day's activity that the DOOR IS NOT LOCKED. I tried to lock and when you force open, then it can be OPENED from outside. This is also the same situation with our companion - their main door is also NOT SECURED. We have informed front desk about this and they said they will look into this. Hope their management will check this seriously.