碧瑤West Burnham Place附近酒店

巴吉奧伯納姆套房也許不是最豪華的酒店--房間有點舊(儘管規模相當大),設施基本,但它擁有最友好和細心的員工之一。我姑姑有醫療急救,前台和保安很快做出反應,幫助我們迅速趕到醫院。我們的所有要求都得到及時處理。我們感到被照顧了。

從11月起就經常來這裏辦理商務手續。這實際上是一個很好的酒店,特別是對於一個背靠背的會議或長時間的工作來說,這是一個快速修復的好酒店。房間很乾淨,必要的衛生協議完好無損,特別是客房部經理,在這個行業工作了近12年,我可以親自證明他們保持房間的清潔。每5分鐘需要重新登錄一次,,,雖然再次使用時它很好...總體來說這家酒店真的有資格獲得3-4星評...可惜他們僱了一個人把他們拉下來...一個爛蘋果和好蘋果混在一起...他們的前端名爲“LYN”的辦公室代理,特別是當她值班時,我們在這裏的逗留很糟糕。(當她休息或休息時,我們過得很開心)請注意,我們每月在這個酒店呆5次或更多次。第一次見面時,她甚至提到他們不接受信用卡交易,正如我告訴她,我是一個房間潛水經理,我可以看到一個信用卡終端,甚至主動提出教她如何使用它。是的!!!它證實她真的不知道怎麼用。接下來是一個簡單的洗髮水請求,借了額外的拖鞋,所有這些請求都被這個叫LYN...的前台代理拒絕了哦,我忘記提一下她在墓地值班時很難聯繫到前台嗎?我們又說到她值班睡覺了!!!我只是不明白爲什麼林在辦理入住手續時總是要我的身份證其實她所有的同事都沒有像我已經記錄的im那樣做,,,也許她也不知道使用系統...最後我們在外面點了食物作爲他們的resta關閉...自從食物交給fo...之後,他們工作人員直接送過來的,我不知道她是不是又犯傻了,只是決定讓我下去撿起來,甚至撒謊說她只有警衛他跟他說我們房間總是送來,然後香港的一個傢伙馬上尊重地給了這家歐泰酒店的總經理女士先生,這個代理會把你的財產拉下來。我非常希望能夠採取必要的行動,我也明白她可能只是最近才被錄用,而且由於疫情原因沒有接受培訓。但是,作爲一個經驗豐富的酒店老闆,這種態度通常是無法訓練的,特別是對那些預先工作的人來說。小夥子前廳主管是值得表揚的,雖然新增了香港男服務員,,,實際上除了Lyn...,所有員工都加了一套好的爛蘋果。。😔

This is our first time with Microtel by Wyndham Baguio. We stayed for 3 days and 2 nights with my family, we had an incredible experience. The area and room are clean, the lobby smells wonderful. The complementary breakfast was also good, the taste, servings, and selection were acceptable. The Wi-Fi is okay, but sometimes it's cutting in and out (we stayed on the lower ground). But one thing made this hotel superb is the people. The staff from the front desk are professional, reliable, and courteous. The housekeepers greet you with a smile, even the security guards are hospitable. The location was also a big plus. We will definitely be back. Keep it up 😀

We thoroughly enjoyed our stay at Sotogrande Hotel in Baguio. The room was clean, spacious, and comfortable, and the breakfast offered a fantastic variety of choices. However, what truly stood out to us was the exceptional service we received after we checked out. We accidentally left our luggage in the taxi, and the hotel staff went above and beyond to help us. Andrei Mendoza and John Lloyd Mercado not only assisted in tracking down the driver, but they also coordinated with the police and arranged for our luggage to be shipped to our home address. This level of dedication was far beyond their duties, and it truly showed their commitment to their guests. We believe Andrei and John Lloyd deserve special recognition for their outstanding customer service and genuine care for their guests. Their hard work and compassion make a significant difference, and it’s exactly this kind of service that makes Sotogrande Hotel stand out. Thank you for an unforgettable experience!

我們住了一個星期(7d 6n) 這是一個迷人的酒店,俯多山的碧市。工作人員很包容,專業和友好。我唯一的缺點是沒有班車來接我們或把我們送到我們首選的目的地,特別是有一天晚上我們在SM Baguio購物,而不是那麼晚在晚上8點或9點左右,周圍沒有出租車。我們被SM的調度員忽視了,所以很凍結,很不方便,我打電話給酒店接我們,因爲我們很難預訂一輛grab出租車。總是司機總是很忙。前台的第一夫人沒有那麼有幫助。她只是給了“wala na kaming magagawa”的答案,但第二前台女士很包容,走了額外的一英里,所以kudos給她。向我們的管家女士Grace大聲喊叫,她也很友好,有禮貌,給我們所需的所有設施。重新補充了我們的牀單。最重要的是,這是一個高於平均水平的住宿,但並不完美,因爲有一些小區域,比如浴室的下水道很臭,我認爲他們知道,沒有班車,陽台很好,因爲我們在角落,面對着葡萄樹,有些吵建築工人聊天,但可以容忍,右邊有松樹。你必須俯身才能獲得良好的視野,但要格外小心,因爲你可能會摔死。這是一個迷人和有前途的酒店。我們可能會考慮捲土重來,並告訴朋友、親戚和親密的親人。

Everything is good, breakfast, halo-halo is the best! Reception staff Jessa is very accomodating as well as the rest. Nurse Jay-Ar is excellent in taking our blood pressure, taking & retaking again after finding out that we 4 seniors have high BP. He even gave me paracetamol to lessen my headache. What a very responsible nurse. The staff at the coffee shop were all attentive & superb too. Concierge & maintenance guys were very helpful too. The only downside is Baguio is not as cold as it used to be 30-40 years ago. Therefore I strongly suggest that rooms should be airconditioned for more comfort. In all, we highly recommend Le Monet to everyone.

We requested the changes in our booking through Ms. Katherine Perez last Saturday, 18 May 2024. We informed her that since my sister and her husband confirmed to join us , hence we requested for the revision of our reservation. We told her we saw the ad that costs P7,500 in one room and we would like to avail that promo. She assisted us for the booking and informed us that we will be paying additional amount of P3,375.00 which we agreed to pay upon check in. She only emphasized to us that we can no longer avail for the privilege discount of the seniors since we are already availing the hotel''s promo. She even sent us an email as proof of the balance amount we have to settle. However, when we arrived at the check in counter, they are already charging us extra for the 4th person which is not what was discussed to us by Ms. Perez. In the end, we are at the losing end and just have no choice but to pay because she was not allowed by Mr. Cabajar, Assistant Front Office Manager to speak to us to give clarification about the matter. There's no problem for us to pay the right amount as long as it is properly disclosed with us in the beginning . It is even our wedding anniversary that we chose your hotel for us to celebrate and unwind. We didn't expect that we will be disappointed in a way. Where is the saying that I just hope no more client/patron would ever feel the same way.

這是一次非常好的住宿。起初不喜歡房間,因爲它沒有味道,離電梯真的很遠,但他們設法把我們轉移到了更好的房間。不得不說,位置永遠對我們來說是最好的。他們可以改進的一件事是,他們需要有一個選擇,以獲得點菜,而不是強迫客人吃自助餐。與大多數人不同,我不是自助餐的粉絲。大堂的聲學也可以更好。但總的來說,我還是喜歡莊園,下次碧桂之旅我們會再來的

這是你們嬰兒潮一代的父母和泰塔斯想要的酒店,我的當然喜歡。設計看起來有些過時(或者這就是他們想要的?),經典的巴吉奧感覺,但設施得到維護,員工得到良好的培訓。他們甚至還得到了鮮花布置裝飾和修剪過的花園。酒店一眼就顯得很小,但房間內部很大。他們甚至可以容納兩輛公交車,甚至在早餐時也不覺得侷促。說到早餐,他們的菜不錯,主要是菲律賓菜等等。我最喜歡房間的設計。我們是6個大人,一個孩子,一個嬰兒,我們舒適地適應他們的家庭房間。他們有一張桌子,可以放咖啡(還有茶包、杯子和電水壺)。和一大羣人在一起意味着要排長隊去一個浴室,對吧?如果您有兩個獨立的淋浴房和一個門分隔的廁所,那就不是了,這是對提供基本洗漱用品的周到接觸。這是由於我們通常和一個大團體去巴吉奧,所以我最有可能再次預訂這裏的原因之一。我唯一看到的缺點是1.沒有電梯去地下室,這可能是老年人的問題(我的年長同伴-60歲,不介意短距離的樓梯);2.位置離市中心/商業區有點遠(離賴特公園比較近)。

The hotel is beautiful and clean, the staff are nice😊 My only concern is try to put some freshener at the lobby✌️ And also please put anti-slip at the bathtub . All in all its excellent stay. Will recommend to our friends. Thank you😊