巴庫Novxani Cimerlik附近酒店

I don’t normally take the time to review places but considering that they market themselves as a 5 star hotel I want to make sure other people considering this hotel know what to expect at least. For context We stayed in this hotel for a week as a family (2 kids) in a connecting family room. First off when we arrived and checked in, the guy at reception said they would check our documents and to please wait in their restaurant. We ordered some drinks and waited. Meanwhile suddenly they start blasting Indian music so loud in the restaurant (it was only us and another family there) that we had to go ask them if they could please turn it back down again. I don’t know for who or why they put the music on so loud. This also happened when we ate breakfast one morning. After maybe 20 minutes we went to ask reception how check in was going and were only told that “they were checking”. We decided to go and get some late lunch since we didn’t know how long we needed to wait for them to “check” whatever they were checking. If the room wasn’t ready, it wouldn’t have been a problem if they simply said so and gave us a time frame for when it would be ready. But this was a taste of the service to come unfortunately. We had a connecting family room that had one bathroom to share. The master bedroom had only a window which was a small and by the ceiling facing out into the hallway (so no external window) which meant it was like sleeping with lights on all night as the hallway light were always on. In this case perhaps a curtain for that window would be good or installing sensor lights in the hallway so the light isn’t on unless someone is there. The rooms were SO warm and when we went to check about the air conditioning they told us it wasn’t working or they didn’t have it. (Not sure which was the correct answer) They couldn’t give us a straight answer. They told us the heating had been on the night before but that they had now switched it off and allowed for “air” instead. So whatever control you have in your room is basically useless. When we asked if they could allow for the air conditioning to be turned on they just told us they would sort it out but nothing got done. We had to sleep with the only external window open during the night so at least our kids could be more comfortable. Other important things to note - we got 2 towels for 4 people. We asked them to bring 2 more which wasn’t done. Only when we saw a cleaner outside in the hallway one evening (3 nights into our stay) did we get 2 more. - there was no cleaning the whole week. We asked for more water, asked if someone would come to at least remove the garbage and they told us they would send someone but never did. - as shown in the photos, one of the single beds was broken underneath. - several sheets/duvet covers were broken, one example shown in the photos. - there was cigarette burns on the double bed headboard despite it being a non-smoking room. Shown in photos. Also the bathr

酒店鄰近 Khatai Metro station 步行只需約5-10 分鐘. 鄰近地鐵站有超級市場. 職員可用基本英語溝通, 並且十分友善及樂意幫助. 房間舒適整淨光猛, 如需要拖鞋可詢問職員送到房間. 而牙刷及其他用品則需要收費. 每層走廊設有飲水機. 備有冷熱水提供 唯一遇到的問題是房間十分焗熱, 調較空調後也沒有改善. 詢問職員後, 說是中央冷氣的設定,所以不能調較.並建議我們開窗. 但因為我們是兩位女孩,感覺不太安全...

Good for family, special if you already have booked a tour guide and he or she can pick you and show you , you dont need a hotel in city center in that case just book it here in sea pearl hotel your all set, We had a smooth experience, hope to visit Azerbaijan and sea pearl hotel again in future. Great price great service.

樂於助人的人，Wonderfull Hotel 在我逗留期間，一切都很完美。漂亮舒適的房間，小而甜美的露台和可口的飯菜。外面有一個小露台，早上可以喝點東西，感覺更好。早餐更多土耳其餐和小吃。特別個人非常友好和樂於助人。 H.Aliyev 國際機場附近的酒店。

Very nice stay at this hotel, Staff is very polite and cooperative. Neat and clean rooms.

The hotel is an average hotel and needs a lot of improvements… I’ll be detailed: 1. Rooms: The hotel is recently renovated, but the rooms are not so new, we had to change 2 rooms because bed boards are torn (check picture) and unfortunately seems that all rooms are the same. Rooms are fine if you are not looking into details. 2. Service: The staff is good and kind but most of the staff specially house keeping they don’t speak english… for 5 stars hotel like Marriott chain, the whole staff should be trained to speak english. the service is too slow, I had to ask 2-3 times for anything I need from house keeping and I’m getting it late and not complete. We came one day to the room and found room is serviced, but toilet is not cleaned, guarage is full as we left it, replaced towels are dirty and bed sheets are kept as is while it’s clear that it was dirty due to food remains. Restaurent staff are very kind and nice. 3. Front end manager and events manager were very kind and generous. 4. Hotel location is good but not the best, sea view is amazing, it’s +20 mins walking from Old City and Nizami. By taxi around 7 mins which is good (if there is no traffic) 5. Breakfast: Breakfast was good with diversity. 6. Room Service: We ordered food in the room once and it was not nice. 7. Abakuz restaurent dinner was nice on NYE. 8. There is no pool. There is one mixed Sauna and Steam rooms. There is a small room. 9. Lobby/Lounge: Lobby is small, there a library/TV room in the lobby which is very nice to read a book, watch TV and have a coffee. 10. ATM: There is an ATM in B1 floor where you can exchange money (USD, Euro..) with a competitive rate (better than banks in the city) all in all, the hotel is not a 5 stars hotel and cannot be considered a Sheraton/Marriott Standard. my advise to the hotel GM is to work on the house keeping staff by giving more trainings and english language courses.

由於清晨降落到巴庫機場,我預訂了飛酒店,在當天晚些時候搬到我的城市住宿之前,有點閉眼。我印象深刻,對酒店只有積極的評論。工作人員在到達前電子郵件方面非常有幫助,並竭盡全力爲我安排時間。前台團隊在辦理入住(和退房)時也很友好和高效。他們提供免費往返機場24/7的班車,大約5分鐘的路程。我的房間也比我預期的要好得多 - 真的寬敞,有一個巨大的圖片窗口,很棒的牀和淋浴,以及一系列慷慨的體面沐浴產品。公共區域也相當不錯這是在通常的機場方便的住宿之上的削減。

可以說是巴庫性價比最高的國際酒店，從前台到客房服務都非常貼心。至於客房麪積更是秒殺老城附近的酒店。另外如果是從機場往返的話建議從酒店這邊預訂出租車，價格良心，比自己找車好很多。

Уютный отель, хорошее расположение. В номерах чисто, сами номера просторные. Вежливый персонал. Вкусный завтрак, но не совсем разнообразный. В номерах не хватает освещения, так как очень высокие потолки, а лампы на такую квадратуру не тянут)

Our stay at the Holiday Inn Baku was very comfortable.The Staff was warm and helpful. The Location is excellent. The Breakfast was sumptuous and the timings relaxed. One member of the Staff at breakfast took it on himself to remind us to come early, everyday. On a lighter note ! No complaints, we were always served well. The Rooms are large and well appointed, it was important for us as it was an 8 days stay. I would strongly recommend this Hotel for Stay in Baku.