Maybe it was once nice but it has got so many issues with it and I highly recommend you look elsewhere. We stayed in a two bedroom one bathroom apartment and it was honestly the worst hotel we have ever stayed at. We were assigned room 2201W. Here are the issues we encountered during our four night stay. 1. Power outage on our last day with no back up generator for the entire building (both east and west). It’s 31 degrees outside so opening the doors is also not a smart option. Started at 9am and is already over 4 hours. As I have breastmilk in the fridge for my 3 month old, this is my worst nightmare. 2. Safe battery is low. Why hasn’t anyone changed it??? 3. Bathroom shower head plate is broken so water sprays at you un-uniformly and overall unpleasant. 4. Water drips out of the shower but the fall doesn’t go to the drain so the floor remains flooded. 5. Due to point number 4, the bottom of the bathroom door has expanded and the door does NOT close. It is so jammed that it feels like you’d break the handle trying to jam the latch in and back out. 6. Stupid placement of the microwave. You can’t open the microwave door more than 45 degrees. How on earth do you put a dinner plate in there??? 7. Missing cups/ mugs and glasses. 3 mugs, two short glasses, two tall glasses and odd numbered cutlery. Just fix it, for crying out loud! The top rack of the dishwasher was also broken making it difficult to pull in and out the middle rack. 8. Upon check in, we didn’t have any cleaning supplies such as dishwashing tablets, hand washing liquid for dishes or laundry powder. 9. Rooms are so tiny. Don’t expect to be able to open your medium sized luggages inside your room. We kept our two in the so called living space instead. 10. Generally upkeep is not there. Walls have visible stains and grime from previous guests. The whole place just overall felt really really filthy. 11. Not family friendly either. There is a flight of stairs at the entry and no ramp. There is a wheelchair elevator to the side which takes way too long to operate with a crying baby. If you’re on your own, be prepared to lift you pram up or hope a Good Samaritan can help you because the hotel staff won’t. Clearly there are issues within management and housekeeping. I sense laziness and lack of hospitality understanding is to blame. STAY ELSEWHERE!!!
旅客若想住在南岸的墨爾本中央商業區,那麼南岸樂帕酒店將會是一個便捷的選擇。福林德斯火車站位於距離該酒店大約700m的地方。著名的景點墨爾本觀景台、Williamstown Ferries和墨爾本藝術中心均可步行很短距離到達。所有極具特色的客房都配備有熨衣設備、空調和液晶電視機,讓您感受到更加貼心細緻的入住體驗。有飲水需求的旅客,酒店還為您提供了電熱水壺和咖啡壺/茶壺。除此之外,配備有吹風機的浴室是您消除一天疲勞的好地方。酒店設有酒吧,您可在這裏放鬆身心,享受貼心的服務。旅客想要在自己的房間邊聽音樂邊享受美食,衹需呼叫送餐服務。酒店周邊的美食也等待着您的探索,Rockpool Bar & Grill(西餐)會供應一流的推薦美味烤蝦,Kazuki's(融合菜)的烤羊背肉也頗受歡迎,Minamishima(日本料理)也是家值得去的地方。酒店提供健身室,旅客可以在這裏舒緩身心壓力。酒店配備有會議廳,可供旅客使用。酒店設有24小時前台諮詢服務,為下榻至此的您提供最貼心的行程安排。
訪訪客2023.08.15
房間挺乾淨的,裏面配備的家電都是好牌子,微波爐 烤箱 洗碗機 冰箱一應俱全,還放了相應的洗衣粉 洗碗精 等,衞生間的水流也很大,有空調。衹是攜程的價格可能偏貴,因為旁邊不遠的holiday inn 也才一晚800.
Location, cleanliness, and facilities in this hotel were very good, though the staff weren't very friendly they helped me whenever I had a concern or a request making things lot easy. Yes Optus couldn't get any network on my iphone, I couldn't use any mobile data or do hot spot. There were only two lifts, and long wait for lift is a disappointment particularly on busy days, and the lifts were also very cramped when there were more traffic. There isn't a computer desk or a computer chair, so if you travel for business it hurts your back.The dining chairs were also pretty ordinary for the Oaks brand. Location is the best for public transport or simply roaming around the Yarra river and southbank, flinders street is a short walk from the apartment. The apartment in general was very clean, and the amenities were also very good, bed and bathroom were neat too.
坐落於墨爾本中央商業區的聖域酒店,會讓您在南岸擁有別樣的體驗,開展一段難忘的旅行。酒店地理位置優越,駕車至福林德斯火車站僅需1km 。旅客們會發現Regal Lawyers and Advisors、墨爾本戰爭紀念館和澳大利亞當代藝術中心距離酒店都不遠。優美的環境,再搭配上細緻周到的服務,酒店的休閑區定能滿足您的品質需求。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。
訪訪客2023.06.05
A great location metres down from the main tram line along St Kilda Road. Close to everything via tram and a nice walk if you’ve got the time and energy. Southbank and the Arts precinct about 1 km away. Check in was simple even though we were later than normal desk hours. Happy to arrange a later checkout and we’re able to store bags for us on the last day. Shower was amazing, great pressure and hot. Apartment was well set up to make breakfast and snacks with a set if 4 plates, cutlery and glasses. Bed was adequate if you are on the lighter side. Views of the city were nice especially at night. Would be good to have some seating outside to utilise the balcony space further. Apartment was clean and modern. Friendly and helpful staff. Would certainly stay again.
convenient, comfortable and good value for money. good local facilities, amenities and restaurants/food outlets. close to the city with easy access to the tram. apartment was spacious and well appointed. really wanted for nothing and would suit a small family or 2 couples with ease.
訪訪客Maybe it was once nice but it has got so many issues with it and I highly recommend you look elsewhere. We stayed in a two bedroom one bathroom apartment and it was honestly the worst hotel we have ever stayed at. We were assigned room 2201W. Here are the issues we encountered during our four night stay. 1. Power outage on our last day with no back up generator for the entire building (both east and west). It’s 31 degrees outside so opening the doors is also not a smart option. Started at 9am and is already over 4 hours. As I have breastmilk in the fridge for my 3 month old, this is my worst nightmare. 2. Safe battery is low. Why hasn’t anyone changed it??? 3. Bathroom shower head plate is broken so water sprays at you un-uniformly and overall unpleasant. 4. Water drips out of the shower but the fall doesn’t go to the drain so the floor remains flooded. 5. Due to point number 4, the bottom of the bathroom door has expanded and the door does NOT close. It is so jammed that it feels like you’d break the handle trying to jam the latch in and back out. 6. Stupid placement of the microwave. You can’t open the microwave door more than 45 degrees. How on earth do you put a dinner plate in there??? 7. Missing cups/ mugs and glasses. 3 mugs, two short glasses, two tall glasses and odd numbered cutlery. Just fix it, for crying out loud! The top rack of the dishwasher was also broken making it difficult to pull in and out the middle rack. 8. Upon check in, we didn’t have any cleaning supplies such as dishwashing tablets, hand washing liquid for dishes or laundry powder. 9. Rooms are so tiny. Don’t expect to be able to open your medium sized luggages inside your room. We kept our two in the so called living space instead. 10. Generally upkeep is not there. Walls have visible stains and grime from previous guests. The whole place just overall felt really really filthy. 11. Not family friendly either. There is a flight of stairs at the entry and no ramp. There is a wheelchair elevator to the side which takes way too long to operate with a crying baby. If you’re on your own, be prepared to lift you pram up or hope a Good Samaritan can help you because the hotel staff won’t. Clearly there are issues within management and housekeeping. I sense laziness and lack of hospitality understanding is to blame. STAY ELSEWHERE!!!
訪訪客A great location metres down from the main tram line along St Kilda Road. Close to everything via tram and a nice walk if you’ve got the time and energy. Southbank and the Arts precinct about 1 km away. Check in was simple even though we were later than normal desk hours. Happy to arrange a later checkout and we’re able to store bags for us on the last day. Shower was amazing, great pressure and hot. Apartment was well set up to make breakfast and snacks with a set if 4 plates, cutlery and glasses. Bed was adequate if you are on the lighter side. Views of the city were nice especially at night. Would be good to have some seating outside to utilise the balcony space further. Apartment was clean and modern. Friendly and helpful staff. Would certainly stay again.