Our flight departing Calgary was cancelled for 24 hours so we were put up in this hotel by the airline. The staff was pleasant and accommodating, special shout out to Stacey in the lounge who worked so hard to make sure everyone whose flight was cancelled was fed and full of drinks! Also special shout out to the chef that night, he was alone and still managed to get all the delicious food out in a timely manner! These two really stepped up and made our rather gloomy stay much more enjoyable! The rooms were clean and comfortable, big soft pillows on the beds and you could control your own room temperature. The front desk staff also accommodated a late check out for us as we had so much time to waste the next day. Thank you to the staff, you’ve really worked hard to turn our trip around!
著名的景點NB Southland CTrain Station、NB Anderson CTrain Station和Fish Creek Library均可步行很短距離到達。從酒店到Carburn Park遊覽很方便,Avenida Art & Framing Gallery和卡爾加里農貿市場也均在附近。倘若您在忙碌的一天後想在自己的客房內放鬆,提供24小時熱水的客房浴室是不錯的選擇。酒店設有酒吧,您可在這裏放鬆身心,享受貼心的服務。旅客想要在自己的房間邊聽音樂邊享受美食,衹需呼叫送餐服務。除了這些酒店內提供的餐飲服務,離酒店不遠處The Lake House供應的Fairwinds Sheep和JOEY Chinook(酒吧/酒館)、Ikea Restaurant的美食,也是來這座城市出行不容錯過的美味之選。酒店種類繁多的休閑設施能為每一位下榻於此的您創造多元化的休閑空間,這其中包括健身室和按摩室。酒店配備有會議廳和商務中心,可供旅客使用。多國語言工作人員的服務,將為您消除在異國的語言障礙。
2024.04.24
This hotel has been a great experience from checking in to being treated like family by the employees. With access to the Concierge Lounge for Elite members, the breakfast and evening snacks are delicious but the staff including: Leilani, Lena and Noreen will treat you like royalty! They genuinely care about their guests and I highly recommend staying here . If you have a family there are two pools where children can have a blast!
卡爾加里南智選假日酒店坐落於Southeast Calgary,優越的地理位置使它成為卡爾加里一個令人嚮往的住宿選擇。 酒店距離薩默塞特-布里德伍德站僅有5km。在該地區觀光很容易,Fish Creek Library和NB Anderson CTrain Station都在酒店附近。從酒店出發可方便前往市內的眾多著名景點,包括NB Southland CTrain Station、SB Fish Creek - Lacombe CTrain Station和St. Patrick's Roman Catholic Church。酒店為您在客房內配備了熨衣設備、空調和衣櫃/衣櫥,所有入住的客人均可便捷的使用。服務人員會提前為您準備好咖啡壺/茶壺,以滿足您的飲水需求。倘若您在忙碌的一天後想在自己的客房內放鬆,提供吹風機的客房浴室是不錯的選擇。您可以到大堂吧與朋友暢飲聊天度過閑暇時光。如果旅客願意,酒店可以提供滿足需求的客房送餐服務。如果您覺得在餐飲服務方面僅限於此,那麼周邊The Lake House的Fairwinds Sheep和Ikea Restaurant的美食定會讓你大吃一驚,Los Mariachis Restaurant(西餐)也是不容錯過的美味。對於顧客來説,可以在健身室享受鍛鍊的樂趣。酒店配置有會議廳和商務中心,定能滿足您商務活動方面的需求。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。
訪訪客2023.03.15
Holiday Inn Express & Suites Calgary South-Macleod Trail S, an IHG Hotel Horrible stay at this hotel! (Dec 31st/Jan 1st 2023) If I could give it a ZERO star, I would. Don't waste your money on this horrible hotel. It should be demolished. My partner and I stayed at this hotel for 1 night on December 31st 2022. Check in was difficult at 4pm. They said they weren't sure if our room was ready, even though check in time starts at 3pm. We were the only people in the lobby at that time. We waited about 20 to 30 minutes for the staff to give us our room cards. Once we were in the elevator we saw a sign that said pool area is out of service until further notice. This was one of the main reasons for staying at this hotel. We couldn't use the hot tub, pool or water slide. We were very disappointed that no one told me when I called to make the reservation a month before or even when we checked in that afternoon to the hotel. Once we got to our room it looked nice until I opened the blinds to the window. There was thick black mold all over the window sill. Pictures provided. It was really gross! We then made our way over to the bathroom where we found more black mold in the shower stall and up the walls. The shower stall and the bathroom sink faucet wouldn't stop dripping. We called the front desk she said because it's a holiday weekend we are short staffed. No one did come to fix the problem. Walls are paper thin. We could hear people talking in the hallways and the TV in the room beside us. On the morning of January 1st 2023 we went downstairs for their hot breakfast to find only 2 apples and 3 muffins left. I asked the desk where the hot breakfast was as this was another reason for staying at this hotel. She said because it's a holiday no staff is here to prepare breakfast so this is what we have. Very disappointed we packed up our stuff and checked out. We asked to speak to the manager about a possible refund or a partial refund because they didn't inform us about the pool closure or the non-hot breakfast. (If we knew about this ahead of time we would have booked elsewhere) The lady at the desk gave us a hard time saying the manager was on a call and couldn't talk to us, then saying he won't be in the office till a later date. She offered us 1 small bottle of water for the inconvenience. After we got home my partner called the manager and left a voice-mail. It took over 2 weeks for them to actually connect on the phone. The manager of the hotel finally gave us a refund of $35 which was OK but we will never stay at this hotel again. I will also tell anyone and everyone I know not to stay here.
坐落在Downtown Calgary,藝術酒店在卡爾加里佔盡地理之宜。從酒店很方便到達Victoria Park / Stampede CTrain Station,僅有600m距離。包括The Hot Yoga Lounge、The Kahanoff Centre for Charitable Activities和Memorial Park Library都在短距離內,入住酒店的旅客在該地區遊覽會很方便。客房內的所有設施都是經過精心的考慮和安排,包括熨衣設備、房內保險箱和空調,滿足您入住需求的同時又能增添家的温馨感。電熱水壺和咖啡壺/茶壺可供使用,便捷的客房設施定能讓您倍感舒適。浴室內提供吹風機,讓您感受到賓至如歸的享受。酒店種類繁多的休閑設施能為每一位下榻於此的您創造多元化的休閑空間,這其中包括Spa和健身室。酒店設有會議廳,為旅客提供高品質的商務服務。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。