The hotel is located on a very beautiful street. There are many shops around and it is pleasant to walk around the street. The hotel room is comfortable. The room I stayed in had both a shower and a bathtub. The bed was big and comfortable. Pillows were soft. However, the window of the room I stayed in was facing a school and there could be noise in the mornings. It was not a problem for me because I woke up early, but it may be a problem for those who like to sleep more. Also, the hotel restaurant is very successful. I ate lamb viennese schnitzel and apple tart. If you have time you must try it. Greetings to the very polite and helpful waiters.
Very good location and easy to arrival and park your car, the reception employees are very friendly and helpful, the room was very nice and clean, nice view on the garden, near the brand shops and the old town and close to the nice garden for walking.
位於杜塞爾多夫,2021-12-31開業的杜塞爾多夫機場智選假日酒店,將是您旅途中的不二選擇。酒店距離杜塞爾多夫國際機場僅1km,距離杜塞爾多夫機場站僅1000m,交通都很便捷。著名的景點Dusseldorfer City Tour、Kartauser Park和Sky Train均可步行很短距離到達。從酒店到Igreja St. Lambertus Kalkum遊覽很方便,Am Bahnhof和Dusseldorfer Gaslicht也均在附近。酒店設有酒吧,您可在這裏放鬆身心,享受貼心的服務。旅客想要在自己的房間邊聽音樂邊享受美食,衹需呼叫送餐服務。除此之外,我們還為您精心蒐集了周邊的餐飲訊息,VEN Dusseldorf(法國菜)、Restaurant Max im Hilton Hotel Dusseldorf(東南亞菜)和Coco & Clay(其他西餐)期待着您的光顧。酒店提供的休閑設施,旨在為旅客營造多姿多彩、奢華完美的住宿體驗。酒店配備有會議廳和商務中心,可供旅客使用。提供乾洗服務,為您的旅途省心。
The positives: - Stylish hotel with quirky, inviting rooms with good views - Very friendly reception staff that went the extra mile to find a suitable restaurant for us on a busy weekend night - Well connected to the city center and the main station by public transport - Neighborhood Little Tokyo at walking distance - Breakfast is good and of high quality; breakfast room has nice views - Nice, lively bar on the top flow, with great views as well; not the typical hotel bar The negatives: - Restaurant was fully booked, no room/flexibility for spontaneous reservations even for hotel guests - this should not be the case - No coffee/tea maker in the room - Breakfast buffet is squeezed in one little corner of the big breakfast room; another setup would be better to avoid unnecessary crowding and have a nicer experience; for warm beverages other than tea and filter coffee table service applies. However, it took a long time until the coffee finally was served. - Too little capacity for the number of hotelrooms/guests at breakfast. At check-in and by signs in the elevator you are informed that when you prefer to sleep in and have breakfast in the later morning, waiting times are expected. Not a relaxed message, and not what you would expect for a hotel with this price tag. If there are regular issues with this, the hotel should address to solve these rather than 'advising' its guests to choose an earlier timeslot to have a relaxed breakfast experience. All in all, had a good short stay. A different stylish hotel with some smaller issues. Would recommend for a city trip for couples and friends. Less suitable for families with smaller kids.
The staff are not experienced in customer service. Not at all friendly or helpful. The room I had was facing a brick wall & the decor was dull & uninviting. The awful & dated bathrooms have been mentioned previously. There was nobody to help take my bags to my room. The hotel itself is located on the hafen but it is on a dead end fork of the harbour. It is a long 25 minute walk to the old town or you have to take two trams. Taxi was easier but obviously more expensive. The breakfast/dining room was dark & uninspiring. Judging by the price I paid, I mistakenly thought that breakfast was included, but it wasn’t so I went to the Hyatt Regency a few minutes walk away & had a wonderful dining experience there. I would advise not to stay at this hotel. If you do, you will be disappointed. There are other hotels in the hafen area which charge the same or less but offer much more.