來自住宿之回應: Dear Valued GuestGreeting From The Reward Villas...Thank you so much for your wonderful and detailed review. We’re truly delighted to hear that you enjoyed your stay at The Rewards Villa Kerobokan and appreciated our art-inspired design and gallery concept—it means a lot to us that you found it unique and inspiring.We’re also very happy to know that our team made your stay more pleasant and that you enjoyed Your kind words really motivate us to keep delivering memorable experiences for our guests.At the same time, we sincerely apologize for bathub . We truly regret that it affected your stay, and we have shared this with our maintenance team to ensure it is fixed promptly.Thank you as well for highlighting the value you received—we’re glad you found the stay worthwhile. We would be absolutely delighted to welcome you back again for an even better experience in the future.Best regards,The Reward Villas Kerobokan - Team
來自住宿之回應: Dear Valued GuestGreeting From The Reward Villas....Thank you for taking the time to share such a detailed review of your stay with us. We truly appreciate your kind words about our convenient location and are glad you enjoyed the private pool.At the same time, we sincerely apologize for the inconveniences you experienced. We also apologize for the disturbance caused by the renovation work. We are working to upgrade our facilities, and we will take extra care to better manage this moving forward.we are truly sorry for the oversight during the room check and especially for the lack of response from our team afterward. This is not the level of service we aim to provide, and we will address this internally to ensure better communication and attentiveness in the future.Your feedback is extremely valuable to us as it highlights the areas where we need to improve. We genuinely hope to have the opportunity to welcome you back and provide you with a much better and more seamless experience.Best regards,The Reward Villas Kerobokan - Team
來自住宿之回應: Dear Valued GuestGreeting From The Reward Villas...Thank you so much for your kind words and wonderful review. We’re truly delighted to hear that you enjoyed our service and facilities.Your recommendation means a lot to us and serves as great motivation for our team to continue delivering the best experience possible.We look forward to welcoming you back for another excellent stay in the future.Best regards,The Reward Villas Kerobokan - Team
來自住宿之回應: 親愛的 Dan Kamal 先生,來自獎勵別墅 - 克羅柏坎 (Kerobokan) 的問候,感謝您抽出寶貴時間給予我們五星級評價並與我們分享您的精彩體驗。我很高興聽到獎勵別墅讓您的住宿變得溫馨舒適,並且您喜歡我們美味的早餐。歡迎您再次光臨,享受未來難忘的住宿體驗。
訪客
浪漫露台別墅(公共衞浴)
入住日期 2025年3月
情侶
7則評價
10/10
傑出
發佈於 2025年5月17日
The location very convenient to find restaurants , the design, bathtub and the swimming pool are
awesome 👍👍👍
翻譯
來自住宿之回應: Dear Valued Guest Greeting From The Reward Villas...Thank you for your lovely review. We’re delighted to hear that you found our location convenient and enjoyed the nearby restaurants.It’s also wonderful to know that you liked the design, bathtub, and swimming pool. Your kind feedback truly means a lot to us.We look forward to welcoming you back for another enjoyable stay in the future.Best regards,The Reward Villas Kerobokan - Team