善提卡酒店-峇里島-庫塔(Hotel Santika Kuta)

Nice, quiet room. Helpful staffs, various tasty breakfast, not salty and not too spicy but tasty. They even have jamu. The pool is clean and nice. Room is clean, with plenty of bottle water, we have 4 each day. More than we expected.

Untuk keberihan hotel sangat bagus, seluruh staf ramah dari FO, HK sangat baik, security juga membantu membawa koper saya. BF juga variatif.

Hotel yang nyaman untuk instirahat. Pelayanan hotelnya bagus. Fasilitas yang cukup nyaman. Kamar yang bersih. Lokasi yaang stategis. Makanan hotelnya yang cukup. Next akan mengintip kembali.

Keren dan luarbiasa

My second stay to this hotel and I feel the service quality has downgraded compared to my 1st stay. 1. We checked in around 7PM and I wanted to settle the room bill directly but due CC machine connectivity error, they weren’t able to charge my card. The male front desk staff advised me that i can settle the payment anytime even during checkout. Next day morning, while I was sleeping I got call from female front desk agent and she asked me to settle the payment. Told her clearly that her colleague who assisted with the check in, mentioned that I can settle anytime even during check out. Seems like there was a miscommunication between the staffs which caused the guest feels uncomfortable. 2. No hairdryer throughout the stay as they just have limited hairdryer. 3. Wifi is big issued as we required to log in several times.