The service staff were very gracious and excellent however rooms are outdated and there is no thorough cleaning done- only towels were replaced. The rooms smell musky and the aircons weren't effective. We stayed in the 3 bedroom villa. Breakfast was average and food in the restaurant was average as well. Roads around the area were poor. takes 45 mins to get to Ubud centre with the traffic.
We are very happy we choose this resort. The staff is very friendly everyone runs on island time so don’t worry if breakfast or lunch takes a litttle time just relax and enjoy the views and sounds. Transportation was easy with Gojek if you want to go to Ubud, we never used the resorts transport since it requires scheduling in advance. Rooms are very nice and it is a big place so it can get crowded at certain times of the day. It was our first trip to Bali and wanted safe and easy. This place was both. Would highly recommend if it’s your first time to Bali