阿迪瓦納烏納吉套房酒店的評價

來自住宿之回應: Dear Mr/s.Warmest greeting Adiwana Unagi Suites!Thank you for your wonderful review! We're so happy to hear that you enjoyed the sincere hospitality, delicious dinner and breakfast, and overall experience. Your kind words mean a lot to our team! We can't wait to welcome you back when you visit Ubud again. See you soon!Best regards,Putu & Adiwana Unagi Suites Family

來自住宿之回應: Dear Mr/s. Xiaomagezaishenzhen,Warmest greeting from Adiwana Unagi Suites!Thank you for your amazing review! We're thrilled to hear that your experience was beyond imagination and worthy of praise. Your recommendation means the world to us! We look forward to welcoming you back again soon.Best regards,Putu & Adiwana Unagi Suites Family

來自住宿之回應: Dear Valued Guests, Warmest Greeting from Adiwana Unagi Suites Thank you for sharing your wonderful experience at Adiwana Unagi Suites! We’re thrilled to hear that you found the privacy to be very good, allowing for a peaceful and relaxing stay. It’s heartwarming to know that your children loved the independent swimming pool, adding a touch of joy to their time here.We’re delighted that you appreciated the great bathroom facilities, and that the open space with integrated plants both inside and outside added to the ambiance of your stay. The petal bath sounds like it was a delightful experience, and we’re glad you enjoyed it.Additionally, it’s wonderful to hear that our breakfast delivery service met your expectations. Thank you for choosing Adiwana Unagi Suites, and we look forward to welcoming you back for another memorable stay!Adiwana Unagi Suites

來自住宿之回應: 尊敬的女士/先生， 感謝您分享您在 Adiwana Unagi Suites 的體驗的正面回饋。我們很高興聽到您發現我們的服務良好且熱情。確保為客人提供乾淨舒適的環境是我們的首要任務，我們很高興您對房間和食物的清潔度表示讚賞。 我們知道交通可能是一個問題，我們很高興聽到我們的工作人員協助您叫出租車並幫助您搬運行李。我們的團隊致力於讓您的住宿盡可能方便和愉快，並且很高興知道我們的努力為您帶來了積極的體驗。 如果您想強調任何具體方面或有任何改進建議，請隨時分享。我們重視您的回饋，並始終努力提高我們的服務。 再次感謝您選擇 Adiwana Unagi Suites。我們期待著有機會歡迎您回來並在未來為您提供另一種美妙的體驗。 此致， 阿迪瓦納烏納吉套房飯店

來自住宿之回應: 尊敬的女士/先生， 感謝您抽出寶貴時間與我們分享您的經驗。我們真誠地感謝您的回饋，並希望解決您提出的問題。 我們很高興聽到您發現我們的員工非常熱情並且喜歡我們主游泳池的美麗。對於因我們的財產被道路分割而造成的任何不便，我們深表歉意。我們想澄清一下，我們面前的房產是我們的姊妹房產，它們共享相同的管理權。如果在您入住期間沒有明確傳達這一方面，我們深表歉意。 對於您遇到的床單和被套問題，我們深表歉意。清潔是我們的首要任務，我們將與我們的客房服務團隊一起調查此事，以確保做出改進。 關於位置和接駁車服務，我們感謝您的回饋。我們將審查我們的溝通，以確保客人充分了解我們的接駁車服務及其涵蓋的目的地。我們將持續努力提升客人的體驗，並考慮您對成本效益和設施提供的意見。 我們很高興聽到您發現我們的服務人員很熱情，我們希望這種積極的方面能夠增加您的整體體驗。 感謝您選擇入住我們酒店，我們希望未來有機會更能滿足您的期望。如果您有任何進一步的意見或疑慮，請隨時與我們聯繫。 此致， 阿迪瓦納烏納吉家庭套房飯店

來自住宿之回應: Dear Mr/s. Warmest greeting from Adiwana Unagi Suites!Thank you for your detailed and thoughtful review! We're delighted to hear that you enjoyed the Bali-style ambiance, spacious room, and beautiful scenery. It’s wonderful that our honeymoon arrangements added to your special experience. We're also glad you appreciated the activities, infinity pool, and delicious à la carte breakfast—especially the fried noodles, fried rice, and croissants!Your feedback about Grab’s convenience is valuable, and we’re happy you had a smooth stay. We hope to welcome you back for another memorable visit soon! Best regards,Putu & Adiwana Unagi Suites Family

來自住宿之回應: Dear Mrs. Yanranyixiaohaha,Warmest greeting from Adiwana Unagi Suites!Thank you for sharing your detailed feedback! We're glad to hear that you enjoyed the hotel's overall environment, beautiful greenery, and convenient motorbike rental. Your insights on areas for improvement, such as punctuality of the shuttle service, bathroom maintenance, and staff training, are greatly appreciated. We sincerely apologize for any inconvenience and will take your suggestions into account to enhance our guests' experiences. Your kind words and constructive feedback mean a lot, and we hope to welcome you back in the future for an even better stay!Best regards,Putu & Adiwana Unagi Suites Family

來自住宿之回應: 感謝您分享您最近入住我們飯店的回饋。我們很高興得知您發現房間寬敞並且我們的工作人員熱情歡迎您。 對於因浴室對外開放給您帶來的任何不便，我們深表歉意。我們了解遇到蚊子和螞蟻可能會影響您入住的舒適度，我們將及時解決此問題，以確保未來為客人提供更愉快的體驗。 從積極的方面來說，我們很高興聽到您喜歡我們的漂浮早餐。我們努力提供獨特而愉快的用餐體驗，很高興知道您發現它豐富而美麗。 再次感謝您的寶貴回饋。感謝您的惠顧，並希望將來有機會歡迎您再次光臨，享受更好的體驗。如果我們還可以採取其他措施來改善您的住宿體驗，請隨時告訴我們。

來自住宿之回應: Thank you for your feedback regarding your stay at Adiwana Unagi Suites. We sincerely apologize for the issues you encountered. We're sorry to hear that you found the room to be very damp and that the hygiene did not meet your expectations. However, we’re pleased to know that you found our service to be good.Your comments are invaluable to us, and we will address these concerns to improve the overall experience for our guests. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future

來自住宿之回應: Dear Mr. Easondeqinxian, Thank you for sharing your feedback. We are truly sorry to hear that you did not enjoy your dining experience with us. As a 5-star resort in Ubud, we take great pride in offering our guests a top-rated Asian restaurant with a variety of delicious dishes.Given that we consistently receive positive reviews for our restaurant, we are wondering if this review may have been intended for a different establishment. The feedback provided seems a bit general, and we would greatly appreciate more specific details about your experience. This would help us better understand the areas where we can improve and ensure that we are meeting the expectations of all our guests.We are always open to constructive feedback and would love to hear more about any particular concerns you may have so that we can work on them and provide an even better experience in the future.We hope to have the opportunity to welcome you again and deliver a dining experience that fully meets your expectations.Adiwana Unagi Suites Family

來自住宿之回應: Dear Mr/s. Warmest greeting from Adiwana Unagi Suites!Thank you for your kind review! We're glad you enjoyed the beautiful view, delicious breakfast, and superb service. Your warm words mean a lot to us! We hope to welcome you back for another wonderful stay.Best regards,Putu & Adiwana Unagi Suites Family

來自住宿之回應: 尊敬的女士/先生， 來自阿迪瓦納烏納吉套房飯店的最熱烈的問候， 得知您在我們酒店的負面經歷，我們深感抱歉。我們認真對待客人的回饋，對於您在入住期間遇到的不便，我們深表歉意。 清潔度和服務品質是我們優先考慮的兩個方面，聽到我們在這些方面的不足感到失望。請注意，您的回饋將與我們的管理團隊分享，我們將立即採取措施解決您提到的問題，以確保未來的客人不會有類似的體驗。 我們感謝您的回饋，因為它有助於我們改進我們的服務。如果您想提供有關您住宿的更多具體詳細信息，或者有任何其他想要分享的內容，請隨時聯繫我們的客戶服務團隊。我們重視您的意見，並希望將來有機會改正。謝謝你讓我們注意到這一點。 阿迪瓦納烏納吉套房飯店

來自住宿之回應: 尊敬的女士/先生， 來自阿迪瓦納烏納吉套房飯店最熱烈的問候 得知您在我們酒店的經歷，我們深表遺憾，我非常擔心您孩子的健康和福祉。客人的安全和舒適是我們的首要任務，聽到您在住宿期間遇到如此負面的經歷，我們感到非常痛苦。 確保環境清潔衛生是根本，我們非常重視這個問題。我們將立即採取行動解決您提出的衛生問題，包括徹底檢查和清潔設施。此外，我們將進行健康和安全審查，以確定可能導致您孩子患病的任何潛在問題。 請聯絡我們的客戶服務團隊，以便我們收集更多有關您住宿的資訊並為您提供進一步協助。您的回饋對於幫助我們改進至關重要，對於對您和您的家人造成的任何不便，我們深表歉意。我們致力於做出必要的改進，以確保將來不再發生這種情況。謝謝你讓我們注意到這一點。 阿迪瓦納烏納吉套房飯店

來自住宿之回應: 來自 Adiwana Unagi Suites 的問候！非常感謝您分享您最近入住我們的反饋，並成為我們非常忠實的客戶。我們很高興得知您在我們這裡度過了愉快的經歷，並非常享受我們經典而自然的度假勝地。再次感謝您在巴厘島度假期間選擇烏布阿迪瓦納烏納吉套房作為您的家，我們將恭候您的光臨下次旅行將您帶到巴厘島時訪問。最好的問候，Adiwana Unagi Suites Family