水明漾 AQ-VA 別墅酒店(AQ-VA Hotel & Villas Seminyak)

Would not go back

I checked into the Aq-va Hotel. I was disappointed to find the property is extremely run down and doesn't look like the pictures online. I had stayed here 5 years ago and it was decent then but has falled into disrepair. The main issue I had was the noise. The room I was given is right near the road and hotel entrance. It is so noisy and not pleasant at all with loud traffic noises and beeps at all hours. The room looks run down, The Hotel offered to move me to a room across the hall but that room is extremely smelly and even worse condition than the first one. They offered to spray the room but I'd rather not choke on airfreshener. The internet keeps dropping out every few minutes as the router cable is barely held in the wall socket. I was offered to upgrade to another level but I refuse to pay extra at this property. The pool is dirty and the gym is disgusting!!! Dirty terrible towels that are stained and look disgusting, there were brown stains on the towels and all of them a discoloured off white. On 11/11 I moved to room 300. The toilet didn't flush, the aircon didn't cool, the fan worked but not the cooling. The same sad state of the room and even dirtier towels. I spoke to a manager that wouldn't offer a refund if I checked out early. They still wanted an extra $15per night for an upgrade. I left early as I couldn't stay there.

這個地方很棒而且物有所值。工作人員真的很好而且樂於助人。我向酒店推薦的唯一兩件事是我住的房間的淋浴間的玻璃太短，而且水流到馬桶和水槽附近。 另一個問題是，進出房間的百葉窗需要更改為默認設置，因為從上到下的百葉窗需要更改為側面。 酒店沒有了，如果有就好了 否則一切都很棒

工作人員非常友好。從外面看，酒店的整體狀況有點陳舊，但別墅很新、乾淨、非常舒適。擁有我們自己的游泳池是一個額外的好處。我們一定會回來的

住過幾次，很喜歡這個位置……去海灘很方便，打車也很方便。房間乾淨、現代、寬敞。 2個游泳池，一個在陰涼處，一個在陽光下。完美的

我們住的別墅從來沒有陽光，只有一個冷水池。我們從來沒有使用過游泳池，因為它太冷了。我們每晚為冷水池支付 200 美元，沒有自助早餐。永遠不會再入住！

一如既往，工作人員很棒。他們非常樂於助人，真的讓您住得很放鬆。