來自住宿之回應: 尊敬的Jeongsoo:您好!我們是Plataran Ubud Hotel & Spa——烏布的另一面,在此向您致以誠摯的問候!感謝您抽出寶貴時間與我們分享您的入住體驗。我們很高興得知您喜歡我們便利的地理位置、寬敞舒適的室內空間以及稻田美景,同時我們也對我們的服務和環保舉措感到滿意。您的讚揚之詞是對我們團隊莫大的鼓勵。此外,我們也非常感謝您對早餐種類和淋浴舒適度提出的寶貴意見。請放心,我們已認真記錄您的評論,並將持續改進。我們期待您再次光臨烏布,為您帶來另一個難忘的入住體驗。 Plataran Ubud Hotel & Spa總經理 Gede Ariawan 謹致問候
來自住宿之回應: 尊敬的賓客,您好!我們是烏布普拉塔蘭飯店及水療中心-烏布的另一面,在此向您致以誠摯的問候!感謝您分享您在我們酒店的美好體驗。我們很高興得知您喜歡我們度假村寬敞如村落般的氛圍、清晨的瑜伽和下午茶,以及在美景環繞下享用的美味早餐。同時,我們也很高興得知您覺得房間舒適,我們團隊的熱情友善讓您的入住體驗更加愉快。您的評價對我們意義非凡,我們期待您再次光臨烏布,為您帶來又一次難忘的入住體驗。此致,普拉塔蘭飯店及水療中心總經理 Gede Ariawan
來自住宿之回應: 尊敬的賓客,您好!我們是烏布普拉塔蘭飯店及水療中心-烏布的另一面,在此向您致以誠摯的問候!感謝您分享您的入住體驗。我們很高興得知我們熱情周到的團隊讓您在入住期間倍感舒適。同時,我們也欣慰地得知您喜歡我們飯店的各項設施,從寧靜的步道和泳池到環境優美的早餐餐廳,都讓您感到賓至如歸。雖然部分客房可能略顯陳舊,但我們很高興它們的潔淨和魅力依然為您的休憩之旅增添了一份寧靜。尤其令我們高興的是,您在入住期間體驗了我們酒店的瑜伽課程以及Lumi Yoga瑜伽課程。我們期待您再次光臨,在烏布中心地帶享受另一個寧靜的假期。此致,普拉塔蘭飯店及水療中心總經理 Gede Ariawan
訪客
豪華房
入住日期 2025年9月
情侶
7則評價
9.2/10
非常好
發佈於 2025年10月6日
自然環境不錯,酒店乾淨,後門可以直接到the yoga barn.
來自住宿之回應: Dear Valued Guest,Warm greetings from Plataran Ubud Hotel & Spa – The Other Side of Ubud!Thank you for taking the time to share your experience with us. We’re pleased to know that you enjoyed our natural surroundings and the cleanliness of our hotel. It’s also great to hear that you appreciated the convenient access to the Yoga Barn through our back entrance — a favorite feature for many of our guests seeking wellness and relaxation.We look forward to welcoming you back soon for another rejuvenating stay in the heart of Ubud.Plataran regards,Gede AriawanGeneral ManagerPlataran Ubud Hotel & Spa
來自住宿之回應: Dear Valued Guest,Warmest greetings from Plataran Ubud Hotel & Spa – The Other Side of Ubud!Thank you for taking the time to share your experience. We’re truly grateful for your kind words about the beauty of our hotel and the warmth of our team—it means a lot to us.We sincerely regret to hear that the room assignment and condition did not meet your expectations. Your feedback about the dampness and musty smell has been noted with great concern, and we have already addressed this with our housekeeping and engineering teams to ensure improvements are made.Regarding the view and location of the room, we understand that expectations can differ, and we are always happy to explore alternatives based on availability. For future visits, please do not hesitate to reach out to our team directly during check-in so we can do our best to provide a more satisfying room selection.Once again, thank you for sharing your thoughts, and we do hope to have the opportunity to welcome you again with a more comfortable and memorable experience.Plataran regards,Gede AriawanGeneral ManagerPlataran Ubud Hotel & Spa
來自住宿之回應: Dear ddmm021,Warm greetings from Plataran Ubud Hotel & Spa – The Other Side of Ubud!Thank you for your heartwarming review. We’re truly happy to hear that your stay felt like a paradise, surrounded by nature’s calm and beauty. The sounds of birds and insects, combined with our tranquil setting, truly create a unique and restful experience.We’re also grateful for your kind words about our service and breakfast. It means so much to know that your time with us was memorable.We look forward to welcoming you back on your next visit to Ubud.Plataran regards,Gede AriawanGeneral ManagerPlataran Ubud Hotel & Spa
來自住宿之回應: 親愛的Soyul,您好!來自Plataran Ubud Hotel & Spa——烏布的另一面——的誠摯問候!非常感謝您抽出寶貴時間分享您的詳細回饋。我們很高興得知您喜歡我們度假村寧靜祥和的氛圍、鬱鬱蔥蔥的稻田美景、清晨的瑜伽課程以及我們團隊的熱情款待。您的家人無需離開飯店就能體驗烏布的精髓,這真是太棒了!我們也衷心感謝您對別墅式住宿提出的寶貴意見。您的見解彌足珍貴,我們已將您的建議轉達給團隊,以便改善照明和空氣流通。我們完全理解您的偏好,也很高興得知您下次入住時會選擇我們的豪華客房——對於那些喜歡更明亮清新氛圍的客人來說,這無疑是一個絕佳的選擇。我們期待您和您的家人再次光臨烏布,為您帶來另一個寧靜難忘的體驗。 Plataran Ubud Hotel & Spa總經理 Gede Ariawan 謹致問候
來自住宿之回應: Dear May,Warmest greetings from Plataran Ubud Hotel & Spa – Inside Out Haven!Thank you for taking the time to share your thoughts with us. We’re so happy to hear that you enjoyed the peaceful environment, beautiful scenery, and especially our morning yoga under the banyan tree—a guest favorite for good reason.It's wonderful to know you found the room even better than expected and had the chance to relax by the pool. We also appreciate your honest feedback about our photos—this is a helpful reminder for us to better showcase the true beauty of our resort.We hope to welcome you back soon for more dazed moments by the pool and serene mornings beneath the banyan tree.Plataran regards,Gede AriawanGeneral ManagerPlataran Ubud Hotel & Spa
Edamon 艾特民
豪華房
入住日期 2025年6月
情侶
15則評價
10/10
傑出
發佈於 2025年7月31日
Located near city centre of Ubud, but the hotel is tugged away from the main street. Bars, cafes and restaurants are only a few minutes away, together with the tranquilizing environment. It is a perfect place to stay in Ubud. Having said that, the room is a bit small and dated. The overall services are superb. The most relaxing activity I did was the morning yoga practice in the open area, it is a truly refreshing experience. Also make sure you book the onsite cooking class well in advance to avoid disappointment.
翻譯
來自住宿之回應: Dear Edmond Chung Yuen,Warm greetings from Plataran Ubud Hotel & Spa – The Other Side of Ubud!Thank you for taking the time to share your experience with us. We’re so pleased to hear that you enjoyed the peaceful atmosphere of our hotel while still being close to the lively heart of Ubud. It’s always a pleasure to know that our guests find that perfect balance between convenience and serenity.We’re especially glad you found the morning yoga practice refreshing — it’s one of our favorite ways to start the day too. Your note about the cooking class is a great tip, and we’re happy you highlighted it for future guests.We also appreciate your honest feedback about the room. Your insights help us grow and improve the guest experience even further.We hope to welcome you back again soon for more moments of peace, culture, and connection in the heart of Ubud.Plataran regards,Gede AriawanGeneral ManagerPlataran Ubud Hotel & Spa
來自住宿之回應: Dear Magicjie,Warmest greetings from Plataran Ubud Hotel & Spa – The Other Side of Ubud!Thank you for sharing your feedback. We are truly sorry to hear about your recent experience, and we sincerely apologize for the inconvenience caused by the disturbance during your rest time. Your privacy and comfort are of utmost importance to us, and we regret that this was not respected as it should have been. Rest assured, we are taking this matter seriously and have addressed it with our team to ensure this does not happen again.We also acknowledge your concerns regarding the distance to the room and the condition of our facilities. While our expansive natural grounds offer a peaceful retreat from central Ubud, we understand it may not suit everyone's preferences. We are actively working on ongoing improvements to enhance our guest experience.Thank you once again for your valuable comments. We hope you will give us another opportunity in the future to provide a better stay.Plataran regards,Gede AriawanGeneral ManagerPlataran Ubud Hotel & Spa
CLen🟡
豪華房
入住日期 2024年12月
其他
17則評價
10/10
傑出
發佈於 2025年3月3日
酒店的SPA很棒,公區環境很舒適,酒店歡迎禮餅乾很美味😋walk in的酒店很意外很驚喜
來自住宿之回應: Dear Clen,Warm greetings from Plataran Ubud Hotel & Spa – Inside Out Haven!Thank you for your kind words! We are delighted to hear that your stay exceeded expectations and that you enjoyed the tranquil, jungle-like atmosphere of our hotel. It’s wonderful to know that our serene setting and yoga sessions complemented your experience perfectly.We look forward to welcoming you back for another peaceful and rejuvenating stay.Plataran regards,Gede AriawanGeneral Manager
訪客
園景別墅
入住日期 2025年8月
情侶
1則評價
10/10
傑出
發佈於 2025年9月23日
This hotel creates a deeply relaxing atmosphere with its serene surroundings. The breakfast is delightful, enhanced by a beautiful view and soothing gamelan music.
翻譯
來自住宿之回應: Dear Valued Guest,Warm greetings from Plataran Ubud Hotel & Spa – The Other Side of Ubud!Thank you very much for sharing your experience with us. We are delighted to know that you enjoyed the serene atmosphere of our surroundings, as well as the delightful breakfast accompanied by the soothing sounds of gamelan music. Creating a relaxing and memorable experience for our guests is always our greatest joy.It was a pleasure to host you, and we look forward to welcoming you back for another unforgettable stay in Ubud.Plataran regards,Gede AriawanGeneral ManagerPlataran Ubud Hotel & Spa