I rarely write negative reviews, however in this instance I feel a responsibility to share my experience. My stay at Ayurvedagram Bali was deeply disappointing — not only in terms of service delivery, but more importantly in relation to financial conduct and post-stay accountability. I paid a 50% deposit via bank transfer and the remaining 50% by credit card. At checkout, I was verbally assured by both the Operations Manager and the Finance Department that a refund would be processed. I have video confirmation of these assurances. Despite these explicit commitments, I have yet to receive any refund. More concerning is the complete lack of response to formal written communication. Multiple follow-ups have gone unanswered. A business operating in the wellness and hospitality space should uphold transparency, integrity, and basic financial accountability. In my experience, this standard was not met. The property markets itself as a premium Ayurvedic retreat. However, when issues arose, there was no professional escalation process, no timely written confirmation, and no follow-through on agreed financial matters. When a guest is told — on record — that a refund will be processed, and it is not, that raises serious concerns about operational governance and financial ethics. I strongly advise prospective guests to stay away from this establishment due to its unprofessional and low and deceptive standards. Wellness experiences should be restorative — not legally stressful. Until my agreed refund is processed in full, I cannot recommend this establishment. Fyi My experience at Ayurvedagram Bali was appalling — and I do not want anyone else losing money the way I did. I checked out after 2 days because what was delivered did not match what was marketed (in my opinion). The “tailored Ayurveda” claim did not show up in practice: meals were left out buffet-style and it was essentially the same basic Indian food each meal for everyone. Privacy? Virtually none. “Exclusive”? Absolutely not. Communal setup, shared spaces, and you’re expected to follow “no devices” rules while staff take loud zoom calls right beside you. (I have photographic evidence, as I was so shocked I took my phone out my bag and filmed her !) The standards were inconsistent and the overall experience felt mismanaged. The worst part: I paid in full upfront. At checkout, I was asked to stay and was offered a full refund (I have this on video). I accepted the refund option — and then they refused to refund. This is now being pursued formally via lawyers. Bottom line: do not book this place without extreme caution. #Ayurvedagram #Panchakarma #Bali #Ubud #WellnessRetreat #TravelWarning #ConsumerRights #RetreatReview
翻譯
來自住宿之回應: Dear Guest, Thank you for your feedback. We regret that your experience did not meet your expectations. At Ayurvedagram Bali, we are committed to maintaining a peaceful, respectful, and healing environment for all guests as well as for our team. Our wellness programs follow specific therapeutic principles and guidelines, which are shared prior to arrival so guests can decide whether our approach aligns with their preferences. As discussed during your stay, our standard booking policy includes a retention clause for early departures. However, as a gesture of goodwill, an exception was offered to you, and we also accommodated your request to extend your stay for an additional night while you arranged onward travel. During your stay, there were multiple instances in which members of our team reported feeling uncomfortable due to remarks and conduct directed toward them. Additionally, our staff raised concerns after being recorded without their knowledge or consent, which they experienced as an intrusion into their personal and professional space. Maintaining mutual respect and a sense of safety for both guests and staff is essential to the integrity of our healing environment, and this was communicated to you multiple times during your stay, you however continued to ignore. Regarding the refund referenced in your review, all financial matters are handled strictly in accordance with documented agreements and official written confirmations - these you have read and acknowledged prior to your stay and also during your stay. We respectfully stand by our team, our policies, and our commitment to integrity, professionalism, and compassionate care — values consistently reflected in the experiences of the many guests who visit us for healing and renewal. We wish you well moving forward. Warm regards, Management Ayurvedagram Bali
Provence-Fans
入住日期 2025年5月
獨自旅遊
10/10
傑出
發佈於 2025年6月16日
I had a wonderful time at AyurvedaGram, unfortunately too short. I will definitely come back! AyurvedaGram is such a spiritual and beautiful place. The entire staff was so kind, friendly and dedicated. The facilities were very clean and the Ayurveda meals were very delicious. The therapists were very professional.
翻譯
6/16
來自住宿之回應: Dear Guest, Thank you so much for your heartfelt words and for choosing to spend your healing time with us at AyurvedaGram. We’re truly grateful to hear that your stay, though short, was meaningful and nurturing. It brings us great joy to know that our team’s warmth, the serene atmosphere, and the care of our therapists contributed to your experience. We will be delighted to welcome you back whenever you feel called to return — your Ayurvedagram Bali family will be here with open arms. Wishing you continued wellness and peace, The Ayurvedagram Bali Team
Giancarlo G
入住日期 2024年6月
與好友旅遊
10/10
傑出
發佈於 2024年7月14日
Ayurvedagram è una bellissima struttura immersa nel verde, a poca distanza dalla periferia di Ubud, zona già ricca di negozi e ristoranti. La clinica è dotata di ogni confort e il cibo, servito in una sala immensa, è ottimo accogliendo in se tutti i gusti della cucina ayurvedica. I dottori e lo staff sono professionali, gentilissimi e preparati.
翻譯
來自住宿之回應: Dear Guest, Thank you for your kind review. We are happy to read your stay at Ayurvedagram Bali. The team always tries their best to ensure each guest is well taken care of. We are happy you feel rejuvenated. We look forward to meeting you again. kind regards Management Team
momsengupta
入住日期 2024年1月
獨自旅遊
10/10
傑出
發佈於 2024年2月8日
I went to Ayurvedagram bali for a two weeks deep detox known as panchakarma in Ayurveda: Ayurvedagram Bali is a very special place: the doctor is available 24/7 and she is personable, extremely knowledgeable, very thorough, and a total people’s person. Chef deepak is specially trained in sattvik / ayurvedic cuisine and prepared wholesome healthy nutritious and delicious meals for us every day. The yoga teacher shashikant is very helpful patient knowledgeable and a pleasure to do classes with. He tailored the classes for guests individual needs. The therapists were wonderful - friendly caring solicitous and knew exactly what they were doing. I spent two weeks here and don’t know where the time went. I would however like to suggest that there should be more activities for the residents during the evening after therapies are done for the day. Time hangs heavy after 5 or 6 pm. Also an on site car available for guests (for a fee of course) would be very helpful. The luxury rooms around the poolside do need a facelift. The newer rooms at the back are smaller but more modern and brighter: All in all a fantastic experience - I will definitely return for a second panchakarma whenever dr Natasha recommends it ☺️
翻譯
來自住宿之回應: Dear Guest, Thank you for your kind feedback. We are happy to read you enjoyed your time and experience. We take your feedback seriously and we shall discuss with the management. We look forward to hosting you again. kind regards Management Team
Tina M
入住日期 2023年11月
家庭旅遊
10/10
傑出
發佈於 2023年12月30日
This was my second time to Ayurvedagram Bali and as always it was a beautiful experience. All the staff are very nice and caring they look after all your needs. The surroundings are beautiful. Another beautiful trip! Thank you everyone at Ayurvedagram Bali!
翻譯
來自住宿之回應: Dear Guest, Thank you for your kind review. We are happy to read your experience has been beautiful. We look forward to meeting you again - your third time. kind regards Management Team
KMMSingapore
入住日期 2023年10月
家庭旅遊
10/10
傑出
發佈於 2023年11月18日
Ayurvedagram has beautiful, secluded and peaceful surroundings, lovely rooms and villas, OUTSTANDING service staff, therapists and yoga master. Dr Natasha is an expert at her field and knows exactly the right questions to ask, and also has an easy, approachable and pleasant demeanour. The routine is well-paced, neither too rushed nor too relaxed. The food is light and healthy yet pleasing to the palate.
翻譯
來自住宿之回應: Dear Guest, Thank you for your kind review. We are happy to read you had a relaxing and rejuventating stay at Ayurvedagram Bali. We look forward to meeting you again. Kind regards Management Team
訪客
入住日期 2023年10月
其他
10/10
傑出
發佈於 2023年11月6日
experienced ayurivadic treatment , yoga , ayurivadic food here in Ayurivedagrambali. I experienced many ayurivadic treatment before but the treatment I experienced here was next level, my body and soul are totally energized and nourished to shine my highest self ! And the owner Monica, doctor Natasha ,kitchen team, all the therapists here are treat me as family with beautiful smiles and hearts, thats made me feel so secure and comfortable to focusing my detox prosess mentally physically.Also kitchen team are just like a doctor, they prepare food with love and care as medicine.My body could feel their love through the food. Whole total experience here was amazing and so worthy, to treat myself as a queen.I recommend Ayurivedagrambali if you are looking for real ayurivadic treatment and want to meet true you!
翻譯
訪客
入住日期 2023年9月
其他
8.0/10
很好
發佈於 2023年10月21日
One week experience at the Ayurvedagram was truly exceptional. The dedicated team of doctors, staff, and therapists provided personalized care that left us feeling rejuvenated and healthier. We are grateful for the positive impact on our well-being and highly recommend this center for its holistic approach to healing.
翻譯
訪客
入住日期 2023年9月
其他
10/10
傑出
發佈於 2023年10月9日
I recently completed a 28 day Panchakarma program at Ayurvedagram Bali. I previously have had Panchakarma elsewhere twice. I was satisfied with previous programs however I can say without reservation that AyurvedagramBali surpassed the other two programs by far. If anyone questions the authenticity of Ayurveda outside of India, it does not apply to AyurvedagramBali. All professional staff (Dr, therapists, chef and yoga master) are all native to and trained in Kerala, India the birthplace of Ayurveda medicine. They are also proficient in English. They are a cohesive team and work together as a unit. Staff was very talented, experienced, attentive and caring. I have never felt so cared for anywhere else. Dr. Natasha Laal is without a doubt the best physician of any kind that I have worked with. She has exceptional skills of listening, observation, diagnosis, and treatment planning. She is good at constantly making changes and adaptations to the treatment plan as I changed. Dr. Natasha genuinely cares and it shows. She also is good at making lifestyle suggestions for when I arrived home. She made herself available to me at all times during my stay. All of this with luxury accommodations.
翻譯
訪客
入住日期 2023年9月
其他
10/10
傑出
發佈於 2023年10月24日
Namaste! Thank you so much.. For the generous kindness from all the sweet staff, the energy of the place, the outstanding beauty everywhere you look, the wonderful treatments, the exquisite food and the divine concert!!! This was obviously not the last time ;-))
翻譯
Vikram S
入住日期 2023年10月
情侶
10/10
傑出
發佈於 2023年11月9日
This is the best resort in Ubud offering genuine ayurveda and healing treatments equipped with qualified doctors and practitioners. A must visit if you are looking for quality, traditional Ayurveda and yoga therapies
翻譯
來自住宿之回應: Dear Guest, Thank you for your kind review. We are happy you enjoyed your stay with us. We look forward to your coming back soon. kind regards Management Team
訪客
入住日期 2023年10月
其他
10/10
傑出
發佈於 2023年11月8日
The room is cozy and the staffs service are excellent ! I enjoyed my short stays especially the surround natural greenery and the fresh air rejuvenate me , will definitely revisit again on my next trip to Bali 🥰
翻譯
訪客
入住日期 2023年10月
其他
10/10
傑出
發佈於 2023年11月8日
My husband & I together with our 2 friends throughly enjoyed our stay at Ayurvedagram Bali The accommodation was just amazing, beautiful & clean The food was absolutely delicious The Ayurvedic massage was great The staff were friendly, polite and attentive It’s definitely a come-back hideaway for us for sure!
翻譯
訪客
入住日期 2026年5月
其他
10/10
傑出
發佈於 2026年6月11日
Little calmness paradise. Program was well adapted for my needs, food was delicious. Very approachable and kind doctors. Treatments very relaxing. Yoga, pranayama and meditation/relaxation practices were therapeutic. Room had a terrace and bed was very comfortable, though at night I could hear some cracking noise. This is a relaxing and calm retreat so if you are looking to site see I suggest do it before the retreat.
翻譯
訪客
入住日期 2026年5月
其他
10/10
傑出
發佈於 2026年6月8日
I had a truly enriching time at Ayurvedagram. From the moment I arrived, Dr. Vaishnav and Dr. Natasha stood out with their thoughtfulness and dedication. They listened to my concerns, tailored my treatments carefully, and made sure I felt supported throughout my stay. The staff, including the massage therapists, were warm, welcoming, and attentive. I genuinely felt like I was being treated like royalty. The treatments were deeply rooted in the authentic Kerala Ayurveda tradition. Each massage, each therapy, felt professional and meaningful. It wasn’t just a spa day—it was a healing journey. The calm surroundings and the care from everyone on the compound created a space where I could fully focus on my well-being. I had a truly enriching time at Ayurvedagram. From the moment I arrived, Dr. Vaishnav and Dr. Natasha stood out with I stayed for 16 days mainly to recover from ankle stiffness and major acid reflux I had since I was a kid and found it immensely beneficial, but if you’re planning a visit, I’d recommend 21 days to fully immerse in the experience. Ayurvedagram is a place I wholeheartedly recommend for anyone seeking authentic Ayurvedic healing.