巴釐巴板Waterpark Griya Permata Asri附近酒店

This is probably the best hotel in Balikpapan. The room is clean and comfortable. All the staffs are polite and professional from the front desk to the F&B department. The room service menu could be improve further but I love my Ayam Penyet and Soto Soup. Excellent food. Bfast buffet spread was also very good. Thanks to Karen and Inka for always making sure that all our needs are met. We will be back again soon.

前台工作人員辦理入住過程非常快,房間很乾淨,但對於wastafel來說工作不正常,水仍然堆在wastafel碗上。”熱水” 不工作 真的不好 入住期間的體驗 設施OK (健身房中心和游泳池) 對於餐飲Skybar食物( Nasi Goreng & Spaghetti Carbonara很好) 對於早餐 所有食物都很好,味道特別適合”Pecel”非常美味 所有工作人員非常友好,在入住期間總是幫助我們

Location is wonderful. But little dirty and too much noisy. I can hear clearly the outside store music sound until late time and traffic sound also. For the more, The room was not soundproofed at all, so I could hear sounds from the room next door and the hallway very clearly.

When this hotel is fully opened it will be a really good place to stay if you want to relax and have the convenience of the shopping mall and nearby entertainment. I had booked this because of the pool and spa, but unfortunately, their opening had been delayed (hence the four rather than five stars). This was a huge disappointment - but I have to say a huge thank you to the duty manager, Erik, who made a point of finding me and introducing himself after hearing about my dismay regarding the swimming pool. His assistance and alternative recommendations more than made up for my initial disappointment and I enjoyed my stay there. It is clear he is passionate about his job and ensuring guests have a good experience. From the moment I arrived, I was given a warm welcome and all the staff were incredibly friendly and went out of their way to help with questions and requests. The rooms are comfortable and very clean. I had a sea view but couldn't actually sit out on the balcony which was tiny. I thought the breakfast offer pretty good - unlike some of the earlier reviews - and I enjoyed relaxing in the Lobby area for tasty dinners. It's early days still but this hotel has so much potential and I wish Erik and his staff the very best. (The water park pool WAS open but full of families and not conducive to relaxing - very few sun loungers).

Stayed for 1 night in Swiss-Belinn Balikpapan, overall was very good experience. The staff was helpful and friendly, breakfast was good and had lot of options, the room was clean and tidy. Very recommended !!

We booked a family room for few days trip, and unfortunately, we didn't have the best experience at the hotel. Service: (+) Firstly, I'd like to acknowledge the kind front office for helping us getting an early check in (1 hour earlier though). (-) The second day we had our room cleaned, when we came into our room, the latch lock stucked the door, so anyone would easily open the door without access card! Fortunately there were nothing missing, we immediately called a complain but no further response or apologize from the hotel. Room: We got an (approx. 40m2) apartment-like unit consisting of 2 rather small bedrooms. Since we were with little kids, so it didn't bother us, but the unit might be cramped for family with bigger kids. (+) Plus point here is we got a small pantry, but no room service menu etc like hotels in general, pretty much felt like renting a daily apartment unit. (-) There were lots of hair on bathroom drain when we enter the room. The worst part is: there were RATS (or unknown animals?) in the ceiling of our unit!! They were very noisy running around every night, made me feel anxious and woke me up few times during my sleep. Facilities: (+) The breakfast was decent though, there were quite various menu, the restaurant was clean and well designed as well. (-) When I was about to take my kids to swim, we witnessed a rat running into the pool drain. The pool wasn't very clean as well, so I immediately called off the plan. The best thing about the hotel is it is located within the same building with Pentacity Mall. For such experiences I had during my stay, I'm most likely not going to stay for the second time.

房間面積有點小,但還是可以的,有窗戶,有桌子..還有足夠的空間放行李箱..在走廊裏,有一個飲品的飲品機..接待員和保安人員也非常友好和樂於助人..對於步行距離購物中心的地點來說,位置離商場很遠,但是在主要道路上,很容易找到..

The Hotel was amazing, clean and comfort all staffs especially during check-in and breakfast time was friendly and helpful, hotel also provide with rooftop terrace with nice view of Balikpapan city

位置很方便,就在商場旁邊,直接看到大海的景色很美,房間挺寬敞的,就是游泳池不夠清晰 我的建議,帶孩子的話,一定要注意,不要一個人去陽台,容易摔跤,因爲陽台上不夠高,因爲它不高 如果您乘車,接待處會首先告訴您,如果您出去拿起Vouche,以免付費,請不要等待客人自己要求,好的..

We had an absolutely amazing time at Ibis's Hottel. The rooms were spacious and spotless, with great decor and crisp bed sheets.F@B : The breakfast buffet was delicious, with a huge variety of options! The staff were attentive and went out of their way to ensure that we were comfortable. Nothing was too much . I would have Luxurious impression. Other than that, I can’t fault the place and will definitely go back. Thank you Ibis👍