We spent two nights at Craigs Royal hotel, the first night was spent in a room which was cozy. The bed was a Balinese style daybed that had only one side in which you could access. The other side had a fixed board which made it very inconvenient for my partner having to clamber over me in the night to go to the bathroom We were luckily moved to another room for the second night that had a bed with access from both sides.
The main problem we had was when my partner left the hotel on the first morning at 7.30 am to fetch coffee. When he returned, he was unable to access the front door with the room card and had no other way of alerting the staff to enter, as the reception is only open from 8 am. He called me twice (first time in the shower), to come down to the front door to let him back in. Luckily, he took his mobile with him. There must have been a night porter somewhere. Although nobody was available to allow re-entry to the hotel until after 8 am, this is something which needs to be addressed.
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