班伯裏普瑞米爾客棧（M40，J11）(Banbury (M40, J11))

Wonderful staff, very attentive and proactive. Our parents stayed there as well and we all had a great night sleep. We specially liked the taxi booking system they had in which you push a button in reception and they tell you the taxi number and at what time is is going to arrive. They could include the opening hours in their menu as we didn’t know at what time they closed. There is no phone in your room so you have to go downstairs to order the food for it to be delivered to your room (and presumably pay there as well) The kiosk check-in wasn’t working so we had to wait for a person to arrive. The drop your card system for checkouts is great!

The stay overall was good. He had a very lovely and quiet room overlooking the Oxford canal in Banbury. The hotel is perfectly well located right next Castle Quay (main shopping centre in Banbury City Centre) There is an arcade right in front of the hotel with cinemas, restaurants, bowling, gaming meters away from the hotel. I would say the location is just great. As for the staff. They were NOT great. I believe they lack of proper training to receive, register and welcome guests.

perfect stay for a drunken night

You know what you're getting with premier inns; a clean room on a set lay out and a comfy bed. My room was very noisy due to occupants above me. I asked if I could possibly move rooms; but the member of staff who I spoke to clearly couldn't have cared less; was rude and disrespectful. Very dissapointing and not what I have come to expect from Premier Inn staff. For balance, I have to say the rooms were clean, the food good and the restaurant staff polite and friendly.

I had incorrectly booked the wrong dates for my hotel stay. When arriving, the lady at the desk was really helpful and re-booked my room. The room was clean, tidy and had a good nights sleep. Big carpark outside and it's quiet.

Food great but poor restaurant service, unhelpful unhappy service. Food sat for 15 mins under food lamps but didn’t affect the taste. Not helpful when needing to get the children to bed for an early start very slow service! Breakfast came and needing to get away early 7am breakfast is ment to start and 7.10 no hot food ready! Once it was the beans were cold still and no pastries ready not worth the money when it’s not ready! Comfy bed and a lovely lady who was brilliant at checking us in and extremely helpful shame the restaurant service lets this place down.

We always know what to expect when staying at Premier Inn: super clean room, comfy bed, quiet and room to move around. It was great having a bar and restaurant to hand as this is not always the case. As for the staff, they could not have been more helpful or friendly.

Another Excellent stay at a fantastic hotel and I am so thankful to have returned! The stay was as expected quiet and relaxing and the staff are absolutely brilliant! I had the pleasure of being served by Chelsea who went above and beyond and shown an outstanding form of professionalty her manners are perfect and she caters to everyone’s needs I cannot fault Chelsea she is superb! Myself and my partner also had the pleasure of meeting and being served by Sy the chef who’s cooking is so good it’s enough to make you go back for more! And Kate another waitress with a smile on her face and happy to help with any question my partner had to ask! Chelsea and Team 5 Stars again Thankyou